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Brand Certified

United States Postal Service

2.5
(140 reviews)

Business Details

1610 E 19th St, Brooklyn, NY
11229, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1610 E 19th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1610 E 19th St, Brooklyn, NY
11229, United States

Hours

Reviews

2.5
140 reviews
5 stars
44
4 stars
6
3 stars
3
2 stars
8
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Crystal and Ivy for their exceptional service.

Long Wait Times

Numerous reviews mentioned long wait times due to insufficient staffing, with complaints about only one or two windows open during peak hours.

Operational Issues

Customers frequently reported issues with the post office being closed unexpectedly or not opening on time, leading to frustration.

Lost Mail

Several customers expressed concerns about lost mail and packages, indicating a lack of reliability in mail handling.

Staff Attitude

There were mixed reviews regarding staff attitudes, with some customers experiencing rudeness and unprofessional behavior from certain employees.
  • RR
    RYAN RAQUEL
    Feb 16, 2026
    5.0
    Outstanding attention to detail
  • JX
    J X
    Feb 9, 2026
    5.0
    I have been a customer at USPS location at East 19th and Ave P for a very long time. I would like to recognize Ms. Ivy, Ms. Crystal and Ms. Shephard for their outstanding customer service and for ALWAYS being friendly and courteous to me and customers. There is no service like the one these three ladies provide at other post office locations. I would love these threeladies to be recognized for what they do and know that my mother and I appreciate them so very much. They work very hard and exceed expectations in client experience💕
  • BY
    born young
    Feb 7, 2026
    5.0
    I’ve been visiting this usps location for over a year… I prefer to work with one or two representatives which I attest are the kindest and warmest usps agent you’ll find in this city. HUGE shoutout to my girl CRYSTAL and of course DIANA! These women are the reason I continued doing business with the post office. KUDOS! Thank you 🙏
  • CY
    Chinara Yusibova
    Jan 27, 2026
    1.0
    Today(Wednesday-12:20pm)I can’t droop .because no workers.why they closed everything?😡
  • GD
    Gypsy Dancer
    Nov 15, 2025
    1.0
    They close the store whenever they want. it was saying 3pm in the website but they close it at 1pm and one of the workers talking on the phone and chilling inside of the store.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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