United States Postal Service

1.7
505 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2273 Church Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2273 Church Ave, Brooklyn, NY
11226, United States

Hours

Reviews

1.7
505 reviews
5 stars
57
4 stars
29
3 stars
17
2 stars
20
1 star
382

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of staff being dismissive or argumentative.

Long Wait Times

Numerous reviews highlighted consistently long lines and slow service, often requiring customers to wait over an hour.

Facility Conditions

The post office was frequently described as dirty and disorganized, with complaints about a lack of air conditioning and inadequate staffing.

Mixed Experiences

While many reviews were negative, some customers noted positive interactions with specific staff members who provided helpful service.

Delivery Issues

Several customers experienced problems with lost or misdelivered packages, leading to frustration and distrust in the postal service.
  • TG
    Trisha Goodridge
    Nov 4, 2025
    1.0
    The worst level of professionalism display at this location. This location need serious revamp in management and workers.
  • VV
    V
    Oct 29, 2025
    4.0
    Prices are high but we gotta support the usps. Ms car serviced me, she was great!
  • CD
    Christ Doctor
    Oct 16, 2025
    1.0
    The WORST USPS OFFICE EVER IN THE WHOLE UNITED STATES OF AMERICA 🥲
  • DV
    Derrick Vandyck
    Oct 15, 2025
    2.0
    Slow lines, helpful staff. But the actual mail deliverers do not actually deliver the mail. Multiple lost packages, delivered repeatedly to the wrong apartments over the last 5 years, no accountability when questioned in person. To the point it's worth just getting mail delivered elsewhere in hopes of receiving anything.
  • SJ
    Sabine Jeudy
    Oct 1, 2025
    1.0
    This branch is so disorganized! They have separate lines for mailing services and everything else. The longer line is the everything else. You’d think they’d have more than one window open, but no. Waited 45 min while the other line had few to no people and three windows open. The branch is also filthy and can use an update or a broom/mop.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.