Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1865 Benson Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
535 reviews
5 stars
62
4 stars
20
3 stars
13
2 stars
19
1 star
421
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted the staff's rudeness and unprofessional behavior, with many customers feeling disrespected and belittled.
Service Quality
Customers frequently reported poor service, including lost packages, long wait times, and unhelpful responses to inquiries.
Management Issues
Several reviews pointed to ineffective management, with complaints about understaffing and lack of support for employees, leading to a chaotic environment.
Mixed Experiences
While many customers had negative experiences, a few mentioned positive interactions with specific staff members, indicating inconsistency in service quality.
Communication Problems
Customers expressed frustration over unclear signage and poor communication from staff, contributing to confusion and dissatisfaction.
- SKSarvinoz Khuseynova2 days ago1.0If you are looking for the worse service at a USPS location, this one is a winner. I would post 0 or -0 stars if the option was available. People working there are rude and appear to be dead inside...
- HHH “Captain Blitz” H5 days ago1.0I don't recommend going to this post office. It's too bad I can't give it zero star, The Asian woman working there is by far the worst ,the rudest and the most horrible at her job in all brooklyn branches of the post office and all customer service, she shouldn't be working with the public.
- MBMuhammad BilalNov 1, 20251.0They are the worst USPS location. They don’t care about the customers at all, their attitude is like they are forced to work not interested at all. All the staff is extremely rude and disrespectful. USPS authorities should look into this matter seriously
- BSBassam SaidOct 28, 20251.0“Very bad service. They lost my mail, which contained very important documents, and when I talked to them, they didn’t care about me or my problem
- ASAlina ShmyhliaOct 27, 20251.0The most horrible experience of my life! An employee from this office called me and was rude, yelled at me, and insulted me! All because I wanted to change the delivery address. Unfortunately, I don't remember her name, but if your management ever reads reviews, I really hope that this person gets fired.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1865 Benson Ave?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this post office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Be sure to complete and print your application form before your visit.
Is an appointment required for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be offered at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 8:00 AM to 1:00 PM. The Post Office is closed on Sundays.
How can I get a Post Office box at this location?
You can apply for a PO Box online or in person. For online application, visit the USPS website to search availability and reserve a box.
Are PO Boxes accessible after hours at the 1865 Benson Ave location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with the local office.
What nearby places can I visit before or after my trip to the United States Postal Service on Benson Ave?
You can visit Benson Playground for some outdoor fun, J's Deli & Grocery for food and coffee, or St. Finbar Catholic Church for a peaceful visit.
Is there a convenient public service nearby to help if I have any issues during my visit to the Post Office?
The NYPD 62nd Precinct is nearby if you need law enforcement assistance during your visit.
Are there professional or business services near the Post Office at 1865 Benson Ave that might be useful?
Yes, MACH4 Ventures offers professional services including career counseling and marketing consulting nearby.
How can I schedule an appointment for passport services at this Post Office?
You can schedule an appointment using the USPS online scheduler available through their website.