Brand Certified
United States Postal Service
1.6(564 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1865 Benson Ave, Brooklyn, NY
11214, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1865 Benson Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.6
564 reviews
5 stars
65
4 stars
20
3 stars
13
2 stars
20
1 star
446
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted the staff's rudeness and unprofessional behavior, with many customers expressing frustration over their treatment.
Service Speed
Customers frequently reported slow service and long wait times, often exacerbated by understaffing.
Lost Packages
Several customers experienced issues with lost or mishandled packages, leading to dissatisfaction with the reliability of the service.
Customer Service
Overall, the customer service was described as lacking, with many customers feeling disrespected and undervalued during their visits.
- MEMai ElvyFeb 11, 20261.0The staff at this location refuse to accept more than three packages at the counter. Instead, they require customers to scan the packages themselves and leave them at the drop-off window. This has happened multiple times.
- MAmishal abbasFeb 10, 20261.0The staff is really rude they should really change it
- JSJ “BkInDaHouse” SFeb 5, 20261.0slow service compared to other Brooklyn location. terrible attitudes, should be greeting everyone with a smile. ALSO EMPLOYEES NEED TO STOP BLOCKING THE FIRE HYDRANT ALL DAY , YOU CAN WALK MORE THAN 10 FEET TO WORK
- AGAri GerazounisFeb 2, 20261.0I’m a business owner and just trying to help one of my executive team members get his passport for the 1st ever. As it’s such an exciting time . We arrived 30 minutes early for our 10:15 appointment . It is now 10:45AM and we have been told the supervisor will come to talk to us . It’s very unfortunate to receive this kind of service when I allocated a specific amount of time to help someone and my time isn’t respected at all. Truly disappointing…….
- AAAdi AvishalomJan 23, 20261.0This USPS gave me one of my worst experiences yet. The worker tried to charge me for a blank label that is usually free when I visited other locations. When I asked her how much it would cost to ship, she said something along the lines of, "Are you not planning on shipping this? You better not be wasting my time." Whether I ship something or not fully depends on the price. The worker was so rude that I justs left and went to another location.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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