United States Postal Service

1.4
408 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1915 Fulton St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1915 Fulton St, Brooklyn, NY
11233, United States

Hours

Reviews

1.4
408 reviews
5 stars
23
4 stars
5
3 stars
12
2 stars
15
1 star
353

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight extremely poor customer service, with staff described as rude, unhelpful, and unprofessional.

Long Wait Times

Customers frequently report long lines and slow service, often with only one or two staff members available to assist.

Understaffing Issues

Many reviews mention that the location is consistently understaffed, leading to frustration and delays for customers.

Package Handling Problems

There are multiple complaints about lost or mishandled packages, with customers expressing concern over the reliability of service.

Facility Management

The post office is criticized for poor management practices, including unexpected closures and lack of communication regarding service availability.
  • KM
    Kayla-Simone Mason
    Dec 27, 2025
    1.0
    they don’t send out your packages..
  • EL
    Erick Lopez
    Dec 22, 2025
    1.0
    Worst service Refuse to help and give correct information
  • DC
    David Cordoba
    Oct 8, 2025
    1.0
    Horrible service
  • RR
    Rashad
    Sep 2, 2025
    1.0
    12 customers in line, 0 being serviced at 2 PM…in the one of the biggest cities on the planet.
  • SG
    Santa Grullon
    Aug 4, 2025
    1.0
    I am a regular customer at “SHIRLEY A CHISHOLM” post office, 1915 Fulton Street as I work nearby. I think this is the worst post office that I have visited. How could this be a government agency that is closed for lunch, people need to wait outside for a whole hour because the post office is closed for lunch. Many elderly and old people use this post office, and it is not fair for them to wait outside an hour to get their services in this heat. I had never heard of this, and this needs to be reported. The young workers are very rude to people, they are not friendly at all, they have no manners, all the time a with a bad mood. We need to wait a hour to be served. I don't see any other post offices doing this. The post office schedule doesn’t say that this post office will be closed for lunch. Managers there do as they wish and this is not right, I understand that we are all entitled to lunch but we can take turns getting our lunch as most other public offices do. Higher up need to hire friendly staff that greet their customers with value and satisfaction (: and this closing for lunch need to be stop

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.