United States Postal Service

1.4
407 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1915 Fulton St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1915 Fulton St, Brooklyn, NY
11233, United States

Hours

Reviews

1.4
407 reviews
5 stars
23
4 stars
6
3 stars
12
2 stars
15
1 star
351

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and kindness.

Long Wait Times

Customers consistently reported long lines and slow service, often with only one or two windows open despite high demand.

Package Issues

Many reviews mentioned lost or mishandled packages, with customers experiencing significant problems with delivery and package retrieval.

Understaffing

Frequent complaints about being understaffed, leading to poor service and extended wait times.

Facility Conditions

The post office was described as dirty and poorly maintained, contributing to an overall negative experience.
  • DC
    David Cordoba
    Oct 8, 2025
    1.0
    Horrible service
  • RR
    Rashad
    Sep 2, 2025
    1.0
    12 customers in line, 0 being serviced at 2 PM…in the one of the biggest cities on the planet.
  • SG
    Santa Grullon
    Aug 4, 2025
    1.0
    I am a regular customer at “SHIRLEY A CHISHOLM” post office, 1915 Fulton Street as I work nearby. I think this is the worst post office that I have visited. How could this be a government agency that is closed for lunch, people need to wait outside for a whole hour because the post office is closed for lunch. Many elderly and old people use this post office, and it is not fair for them to wait outside an hour to get their services in this heat. I had never heard of this, and this needs to be reported. The young workers are very rude to people, they are not friendly at all, they have no manners, all the time a with a bad mood. We need to wait a hour to be served. I don't see any other post offices doing this. The post office schedule doesn’t say that this post office will be closed for lunch. Managers there do as they wish and this is not right, I understand that we are all entitled to lunch but we can take turns getting our lunch as most other public offices do. Higher up need to hire friendly staff that greet their customers with value and satisfaction (: and this closing for lunch need to be stop
  • JJ
    Jane
    Jul 29, 2025
    1.0
    The worst service I've ever encountered 💀💀💀🤮💩
  • KW
    Khola Waddy
    Jul 24, 2025
    1.0
    Why the staff at this location are hateful, bitter & are rude for no reason is beyond me. One woman insisted a man lift his service dog up to the counter so she could see its tags, AFTER he kindly told her it was a service dog. Her response? "LET ME SEE!" Thank goodness the man was agile enough to lift the dog. Just rude for no reason. Staff argues loudly with customers & when they leave, talk negatively about them, loudly, to fellow staff. Today, there's a staff member in the front snapping at people to stand behind an invisible line. Why be rude about it? Kindness goes a long way. They never have supplies (boxes, envelopes, tape, pens). And heaven forbid you ask for some. I've been yelled at for asking, "They're over there!" Well, no they aren't, that's why am asking. I once ask for a medium sized boxed and the woman sighed so loudly & aggressively, I thought she was having a medical emergency. PLEASE get kinder staff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.