Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1369 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.4
807 reviews
5 stars
48
4 stars
22
3 stars
15
2 stars
21
1 star
701
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.
Long Wait Times
Customers consistently report long wait times, often exceeding an hour, due to understaffing and inefficiency.
Package Delivery Issues
Many customers have experienced problems with package deliveries, including claims of attempted deliveries when no one showed up.
Inconsistent Service
While some staff members received praise for their helpfulness, the overall service quality is perceived as poor and inconsistent.
- CCchristophercerda2 days ago1.0Very bad post office to deal with. Why would someone get a job that entails you dealing with customers all day and yet be very evident that you greatly lack that skill. why curse the neighborhood with miserable workers who hate their job and people.
- AMAna Mergil5 days ago1.0The most imbecilic and incompetent post office i have ever had the displeasure of being at the whim of. They never have any information regarding their own actions, their own emails they send, and genuinely could not be worse at their jobs here. They are CONSTANTLY going back and forth on their policies and services and their supervisor is equally as uninformed and unhelpful. If I could I would sue for emotional distress and horrible service.
- TSTrudy Ann SalmonJan 2, 20261.0The staff at this post office is very rude under no supervision attuide at the highest level.
- SGSeven GoekeNov 28, 20255.0I dropped by today, very stressed, to check in on the status of two packages we were having delivered. It was my fiancé's jewelry for our wedding (tomorrow!) and the fact that it hadn't arrived yet was causing us both terrible stress. I went in to claim the packages, but as my fiancé just changed their name legally, we didn't yet have an ID that matched the name on the package. We were panicking, but Jenny was an absolute angel and made sure our packages would get sent out first thing in the morning the next day, just barely in time for our ceremony. She was a lifesaver, and has touched us both beyond belief. You're in good hands with her here!
- DCDawn “DCrump” CNov 28, 20251.0The unprofessionalism displayed by this post office is astounding! I moved into this neighborhood nearly four years ago, and I have never received a package here—hard to believe, but it's true. I receive packages from USPS, FedEx (sometimes), Amazon, and DHL without issue, but I have consistently had problems receiving packages from the post office. The main issue is that the post office is only open during working hours, which makes it impossible for me to pick up my packages. As a result, they often get returned to the sender. There have been a couple of times when I left work early to collect my packages, but the lines were out the door, the staff moved slowly, and I’ve even encountered some disrespectful attitudes from them. Additionally, if you have a package arriving from a luxury brand, they may even steal it. For instance, I ordered a pair of Gucci shoes from PoshMark, but they were stolen at the post office. I picked up my package. When I got home, I opened the box, and the shoe box was empty. You could visibly see where someone removed the tape and replaced it with clear white tape. And because PoshMark authenticated them before shipping, I was confident the shoes had been shipped. I have such a strong dislike for this post office that I’ve started using one of my relatives' addresses, where I know I will receive my packages without any problems.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service location at 1369 Broadway?
This Post Office™ offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo here?
The current fee for a passport photo at USPS is $15.
Can I reserve a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online, then complete setup in person at the Post Office.
What are the operating hours of the Post Office at 1369 Broadway, Brooklyn?
Monday to Friday, 9:00 AM to 5:00 PM; Saturday, 8:00 AM to 1:00 PM; closed Sundays.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes; please check with this location for specific hours.
How can I reach the USPS at 1369 Broadway by phone?
You can call the local phone number at +1 718-602-3111 or the main USPS number at +1 800-275-8777.
What nearby places can I visit before or after stopping by the Post Office at 1369 Broadway?
Nearby you can visit Skin Beverage Oil for beauty supplies, grab coffee at Cup of Brooklyn, or enjoy fast food at McDonald's or Taco Bell.
Which nearby transit station can help me get to the Post Office at 1369 Broadway?
The MTA Subway - Gates Ave (J/Z) station is nearby and convenient for reaching the Post Office.