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United States Postal Service

1.4
(534 reviews)

Business Details

1234 Saint Johns Pl, Brooklyn, NY
11213, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1234 Saint Johns Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1234 Saint Johns Pl, Brooklyn, NY
11213, United States

Hours

Reviews

1.4
534 reviews
5 stars
29
4 stars
12
3 stars
19
2 stars
27
1 star
447

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted the staff's rudeness and unprofessional behavior, with many customers feeling belittled and disrespected during their interactions.

Delivery Issues

Many customers reported problems with package deliveries, including lost packages, incorrect deliveries, and false claims of delivery attempts.

Staffing Problems

Customers frequently mentioned long wait times due to insufficient staff, with complaints about the slow service and lack of available clerks.

Overall Experience

The overall sentiment is overwhelmingly negative, with many customers expressing frustration and disappointment with the service provided at this post office.
  • AT
    Alana Torres
    5 days ago
    1.0
    I called in advance to ensure my package was in the building after being "given" a delivery notice that there was no "secure location" to deliver my MEDIA MAIL package (this has never happened in my almost year of living at my address and there was no actual notice left) just to spend 40 minutes in line to then be told it's out for delivery again and when i ask what would stop them from claiming that there is no secure location again... no response. it's a media mail package meaning it's a book... not something of high value so this concern of a secure location is absurd when they have delivered priority mail packages and left it out without a single ounce of concern. i am astounded that i was left no notice and there was no real attempt to deliver since there was not a ring to my apartment or a knock at my door when i was present and at home. i understand the USPS deals with a lot but this is simply ridiculous.
  • RM
    rufus mahon
    5 days ago
    1.0
    The worst I have been in... Long lines, only one window serving, people have attitudes and there is actually nobody here to help you. Standing here for 30min and not one supervisor or anyone to help, answer question ir assist other than the one service window open. Many people in the back walking back and forth but yet obly one window open. This location needs restructuring.
  • MG
    mario gonzalez
    Feb 25, 2026
    1.0
    I went to pick up my mail and wasn’t able to get my own personal mail because they only give up mail 2 days a week. Wednesday and Saturday. Worst service ever. A post office that doesn’t provide the service, what they doing then???
  • NY
    Nun Yuh
    Feb 25, 2026
    5.0
    Maybe I'm lucky but the people working here are always helpful and patient. I've witnessed a lot of customers act unkindly towards them as well. They are understaffed so the people who are working there have a lot on their plate.
  • JJ
    JL
    Feb 18, 2026
    1.0
    Why is this place open 30 mins to service 3 people they playing around in the back waiting for it to get crowed to start complain that it’s a lot of people they need to start shutting some of these post office down until they get people that want to work, never understand if you get everyone out fast then you will have more time to chill

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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