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Visit your local Post Office™ at 1288 Coney Island Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted the staff's rudeness, lack of professionalism, and poor customer service skills, with many customers feeling disrespected and ignored.
Service Efficiency
Customers frequently reported long wait times and inefficiency, often citing understaffing and slow service as major issues.
Management Issues
There were complaints about poor management and lack of accountability, with customers expressing frustration over inconsistent information and inadequate support.
Facility Conditions
Several reviews mentioned the physical state of the post office, including issues like broken equipment, lack of seating, and overall uncleanliness.
Mixed Experiences
While many reviews were negative, a few customers did report positive interactions with specific staff members, indicating that experiences can vary.
VV
Valentina Vanda
Nov 12, 2025
1.0
If I can put 0 or less I would. If you need better and faster service go to Postman Joe's. It on Coney Island next block between avenues J and K
YK
Yisroel Kleinman
Nov 10, 2025
5.0
Courteous and knowledgeable service
AM
Azimjon Mamurjonov
Oct 4, 2025
1.0
Need to be investigated, they are getting salary because of us. They are closing 5 min before. I came at 12:56 but they are saying they are closed, need to be checked!!!!!!!!!
YC
yong chen
Oct 3, 2025
1.0
Employees at This station slowly and waste time behind the windows
ZA
Z AM
Sep 29, 2025
1.0
This post office has the rudest staff ever they have no care, consideration or sympathy for the community at all I had came to get a package which I needed urgently unprofessional staff missed my delivery. They said that they came to do a delivery and I have camera footage where no one came in front of my door then they called me in person to go and two buffoon staff memberswho probably have nothing better to do in their own lives, but are working at a post office saw to lecture me about how I came late. I was there exactly 1 minute prior to closing and then the lady mentioned how she’s not going to take time out of her life to go look for my package and was extremely disrespectful and rude about it alongside with all the other staff members not a single staff member here has any sympathy or care yet alone any customer service skills very pathetic staff members alongside with management USPS fails to take any action against them upon many complaints which I have made this is the worst post office and should get closed and all those people should get fired
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1288 Coney Island Ave offer?
They offer mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and most locations take passport photos.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment scheduled via the online scheduler. Limited walk-in hours are available at select locations.
What are the hours of operation for this Post Office?
Open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sunday.
How can I get a PO Box at this location?
You can apply online or in person with two valid forms of ID and a completed application. Online reservation is available at usps.com.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this local Post Office for specifics.
Where can I find nearby dining options after visiting the Post Office?
Nearby kosher restaurants like Schnitzi and Gourmet K Restaurant offer great places to eat after your visit.
What nearby services can I visit alongside the Post Office?
You can visit services such as Bridge Insurance Agency, Brooklyn New York Tire Shop for automotive needs, or Lipsco Limited for passport and visa assistance nearby.
Are there educational or community institutions near the Post Office?
Yes, nearby are Pathway Study Center and Yeshivah of Flatbush Houllou Elementary School, providing educational opportunities in the area.
How can nearby transit or landmarks help me find the Post Office?
The Post Office is located on Coney Island Ave near several recognizable places like US Post Office and Brooklyn New York Tire Shop, making it easy to find.