Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

1.7
(434 reviews)

Business Details

1288 Coney Island Ave, Brooklyn, NY
11230, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1288 Coney Island Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1288 Coney Island Ave, Brooklyn, NY
11230, United States

Hours

Reviews

1.7
434 reviews
5 stars
55
4 stars
10
3 stars
16
2 stars
11
1 star
342

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely poor service, with staff being described as rude, unhelpful, and unprofessional.

Staff Attitude

Many customers reported negative interactions with staff, citing disrespectful behavior and a lack of empathy.

Efficiency Issues

Customers frequently complained about long wait times and inadequate staffing, leading to frustration and dissatisfaction.

Appointment Problems

Several reviews mentioned issues with scheduled appointments, including staff being unavailable or unprepared to assist.
  • AI
    Asif Iqbal
    Feb 26, 2026
    1.0
    Poor service. Slow dead slow. Horiable
  • EB
    ElyorBecK Blog
    Feb 24, 2026
    1.0
    Horrible place
  • IA
    Ibrahim Ahmed
    Feb 24, 2026
    1.0
    The worst postal offic in NYC
  • LD
    LYMAN DIA
    Feb 19, 2026
    5.0
    Great to work with, highly recommend
  • BB
    Boris B
    Feb 13, 2026
    1.0
    Terrible experience with a passport appointment, asian employee mr Chi or Chu , was playing on his phone, then with attitude stated "you come unprepared ". Pushed all paperwork back through service window, messing it up, was kinda refusing to explain anything

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others