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Brand Certified

United States Postal Service

1.5
(549 reviews)

Business Details

1223 Sutter Ave, Brooklyn, NY
11208, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1223 Sutter Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1223 Sutter Ave, Brooklyn, NY
11208, United States

Hours

Reviews

1.5
549 reviews
5 stars
41
4 stars
14
3 stars
15
2 stars
21
1 star
458

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from a supervisor named Wanda, leading to a negative customer experience.

Delivery Issues

Many customers reported problems with package deliveries, including claims of attempted deliveries without actual attempts being made, and packages being marked as undeliverable due to 'no secure location'.

Long Wait Times

Customers frequently complained about long lines and wait times, often exacerbated by understaffing and inefficient service.

Mixed Experiences

While many reviews were negative, a few customers mentioned positive interactions with specific employees who provided helpful and professional service.
  • RC
    Ricardo Cardenas
    Feb 18, 2026
    1.0
    I tried to get my passport for 3 days and I did not get it and I had to move to the one near Rockaway bluv the over there is way better did it in one day
  • CP
    Carlos Perez21
    Jan 24, 2026
    1.0
    Yo fui a yer no la señora que estaba allí no me quiso entregar mi paquete le enseñe tada la información
  • ND
    Natalie D
    Dec 22, 2025
    5.0
    The young lady named Liz at the front was such a great help, she found my package as well as someone else's from my same address (without me asking). She's very professional and polite..she should get a raise.
  • NN
    Nae Nae
    Dec 22, 2025
    1.0
    First time there and some lady tried it .. do anybody know the pick up hold mail hours at this location?
  • MI
    Md Kamrul Islam
    Dec 19, 2025
    1.0
    Costumes survive vary bad

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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