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Visit your local Post Office™ at 1205 Atlantic Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and care.
Delivery Issues
Frequent complaints about undelivered packages, false delivery attempts, and lost mail were reported, indicating a significant problem with the delivery service.
Long Wait Times
Customers consistently mentioned long lines and slow service, often waiting for extended periods with insufficient staff available.
Inconsistent Experiences
While many reviews were negative, a few customers noted positive interactions with specific staff members, suggesting inconsistency in service quality.
EC
Evan Cwik
Dec 30, 2025
1.0
One absurd, time-wasting experience after the next. At least they're consistent.
EW
Elliott Williams
Dec 21, 2025
2.0
This post office normally has about 2 postal employees working the customer desk at a time causing unnecessary delays/lines. Recently I purchased a certified mail delivery to the EEOC that was time sensitive 15 days unfortunately that was last month so now my case is definitely dismissed! The address on the receipt was only a zip code and yet it was still delivered to some business in that zip code to a mail room? I filed a complaint and a person who identified themselves as supervisor Maurice called me to inquire but could not offer any further solutions to my problem and I stopped by the office and was told he stepped out. My next step is the usps office of the consumer advocate. This time I sent it FedEx and had to spend 18 dollars. 12/31 update : I complained to two elected officials office about my experience and usps explained that the way certified mail delivery is written on the receipt is correct in my situation but usps told this to the elected official not me when I complained? So I ran around believing my mail was lost for nothing. Now my question is did my letter make it in time to the appropriate agent? Customer service is key to avoiding these misunderstandings.
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Cecilia Stella
Dec 7, 2025
1.0
It does NOT have a self service kiosk and the line is insane
ML
m lc
Nov 29, 2025
1.0
This post office routinely doesnt deliver packages - will send say they “tried delivering, left note and no one was there”. No notes are left, because they never attempted delivery. This is happening to all residents of my building in Bed Stuy. We then have to figure this out ourselves and go in person to this location where lo and behold, the packages are there. Its beyond incompetent and no one does anything about it despite formal complaints to supervisor of this branch
LH
Lizz Von Haver
Oct 23, 2025
1.0
I shipped an item to a buyer, the item was returned to sender due to it not having an apartment number, the item was then supposed to be available for pickup on 10/9/25. There was no movement on the item and it says awaiting delivery because it was not scanned. I’ve been to this post office several times trying to pick up my package and it is now lost. I have never had this issue happen before. I tried speaking to a supervisor and they all say that the supervisors don’t do their job and refuse to come and that I should come back another day. I came back another day and waited an hour and she still didn’t come. This is beyond unprofessional and has cost me time and money. I had to refund the buyer and lost out on $70 because of this mistake on their end that they refuse to rectify. I’ve never had a USPS have a lack of care, concern and consideration for their customer base like this location.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1205 Atlantic Ave?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications. Please complete and print your passport application form before applying, and most locations can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services at this location?
Most Post Offices offering passport services require an appointment through the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 1205 Atlantic Ave?
The Post Office is open Monday to Friday from 9 AM to 5 PM, and on Saturday from 8 AM to 1 PM. It is closed on Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person at the Post Office. Bring two valid IDs and a completed application if applying in person. Online applications and reservations are available at the USPS website.
Is 24/7 access available for PO Boxes at this Post Office?
Most USPS locations provide 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office for specific lobby hours.
Are there nearby places where I can get printing or graphic design services?
Yes, Commbs Brooklyn Printing nearby offers printing services, graphic design, and sign making, which might be useful if you need printed materials after mailing or shipping.
What nearby hotels are there if I plan to stay overnight after visiting the Post Office?
The Brooklyn and La Quinta Inn & Suites by Wyndham Brooklyn Central are nearby hotels where you can enjoy accommodations and breakfast options.
Is there a convenient transit or gas station nearby for travelers visiting the Post Office?
Nostrand Atlantic Junction, a nearby gas station and convenience store, is close for travelers needing fuel or quick stops while visiting the Post Office.
How can I contact the United States Postal Service at this location if I have questions?
You can reach them by phone at +1 718-638-7099 for inquiries and assistance.