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United States Postal Service

1.6
(342 reviews)

Business Details

1205 Atlantic Ave, Brooklyn, NY
11216, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1205 Atlantic Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1205 Atlantic Ave, Brooklyn, NY
11216, United States

Hours

Reviews

1.6
342 reviews
5 stars
31
4 stars
20
3 stars
7
2 stars
10
1 star
274

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with package deliveries, including claims of missed deliveries without attempts being made.

Customer Service

Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.

Long Wait Times

Customers frequently mentioned long lines and slow service, often waiting extended periods to be attended to.

Staff Competence

There were complaints about staff incompetence, including mishandling packages and failing to follow proper procedures.

Positive Experiences

A few customers noted positive interactions with specific staff members, particularly Maurice, who provided helpful and courteous service.
  • LL
    liquidtiger30
    2 days ago
    1.0
    Came here to talk to a manager about a postal employee throwing packages in the garbage. Was there for a hour with 3 other people and the manger never came . This is one of the places Trump or Doge need to closed down
  • OC
    Oscar Chavez
    Feb 25, 2026
    1.0
    The funniest part of them never delivering packages is that they leave the slip saying there was no secure spot to leave it in a package receiving box that is a secure place to leave it
  • AC
    Allava C
    Feb 21, 2026
    1.0
    My package was not delivered and was tracked to be returned to sender. I showed up to this branch less than 24hrs after attempted delivery. Usps policy is to hold packages 5 days. Attendant went in the back for 3min and said she didn't see it and couldn't say where it was. Yet, couldn't explain any reason why it wouldn't be there. I got the sense she did not check really and just wanted me to leave and request money back from merchant eventhough I told her how important the package was.
  • AL
    Ari Levitin
    Feb 12, 2026
    1.0
    This place is a joke. Worst run office there is.
  • JS
    Joe SW
    Feb 11, 2026
    1.0
    This post office needs to be investigated ASAP. Ive been living in bed-stuy and not a SINGLE TIME have they ACTUALLY delivered a package to my address. Always says “tried delivering” and all that bullshit. The staff there always clumsy and slow. I’m surprised they are not shut down by now. This office single handedly brings down the shame of USPS. Other areas are completely fine tho, except this BS post office. Try not to use USPS, use UPS instead

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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