United States Postal Service

1.6
329 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1205 Atlantic Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1205 Atlantic Ave, Brooklyn, NY
11216, United States

Hours

Reviews

1.6
329 reviews
5 stars
31
4 stars
19
3 stars
7
2 stars
8
1 star
264

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and care.

Delivery Issues

Many customers reported consistent problems with package deliveries, including missed deliveries, lost packages, and failure to leave notices.

Long Wait Times

Customers frequently mentioned long lines and slow service, often waiting extended periods to be attended to.

Inconsistent Experiences

While many reviews were negative, a few customers noted positive interactions with specific staff members who provided helpful service.

Operational Problems

Several reviews pointed out issues with the post office's operations, including being closed during advertised hours and lack of staff availability.
  • KA
    Karen Andino
    Oct 24, 2025
    1.0
    Long lines, waited an hour for supervisor any type of complaints are given the run around. Continuous issues with mail delivery
  • LH
    Lizz Von Haver
    Oct 23, 2025
    1.0
    I shipped an item to a buyer, the item was returned to sender due to it not having an apartment number, the item was then supposed to be available for pickup on 10/9/25. There was no movement on the item and it says awaiting delivery because it was not scanned. I’ve been to this post office several times trying to pick up my package and it is now lost. I have never had this issue happen before. I tried speaking to a supervisor and they all say that the supervisors don’t do their job and refuse to come and that I should come back another day. I came back another day and waited an hour and she still didn’t come. This is beyond unprofessional and has cost me time and money. I had to refund the buyer and lost out on $70 because of this mistake on their end that they refuse to rectify. I’ve never had a USPS have a lack of care, concern and consideration for their customer base like this location.
  • NM
    Nik Mikros
    Oct 21, 2025
    1.0
    This is a bad post office. Beware.
  • DP
    Dana P
    Oct 3, 2025
    1.0
    Worst post office ever! No customer service whatsoever! So rude and with attitude!
  • BG
    Brenda Gabriel
    Sep 26, 2025
    1.0
    This post office is the worse one ever. There is NEVER enough windows open, the lines are ALWAYS long and the workers seem to have an attitude whenever you get to the window. I have seen them get up and walk away from the window and stay gone for long periods of time. Don’t know who the manager is, but they aren’t doing a good job either. The staff works as good as the manager requires.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.