Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1200 51st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
306 reviews
5 stars
46
4 stars
18
3 stars
10
2 stars
15
1 star
217
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.
Long Wait Times
Numerous reviews mentioned excessively long wait times and slow service, often with only one or two clerks available.
Delivery Issues
Customers frequently experienced problems with mail delivery, including lost packages and incorrect deliveries.
Inconsistent Hours
Several reviews noted discrepancies between posted hours and actual operating hours, leading to customer frustration.
Mixed Experiences
While many reviews were negative, a few customers praised specific staff members for their helpfulness and professionalism.
CR
C. Reich
Feb 24, 2026
1.0
Absolute nightmare experience trying to renew my kids' passports here. The level of disrespect from the clerk was staggering. She was condescending, impatient, and beyond nasty to my family. I understand the post office is busy, but there is no excuse for that kind of hostility. It truly felt like she was trying to make the process as difficult as possible just because she could. If you want to be treated with basic human decency, do not come to this US Postal location. Truly an embarrassing representation of the USPS.
AV
Anca Visan
Feb 24, 2026
1.0
Maybe this time around w all the snow ... they can remove it wk 1 and put down some salt. It was atrocious to walk on the back end of the building. You know that area still belongs to you and the tiny icy walkway 2 wk later was a crying shame. Judging from all the cars and trucks in their parking lot they have plenty of workers to lend a hand.
AL
avrom lukov
Feb 1, 2026
1.0
Worst customer service at this location. They withheld my packages for no reason, never answered phones, app said open sundays I came in the winter cold and it’s closed😡😡
NN
niso
Jan 28, 2026
1.0
Why is the opening time at 9 AM. If there is no window clerk until like 10 AM???? Lugged a heavy package to the post office through the snow from my house to urgently send it - I am also on a time crunch. There is NOBODY. Not a single person here for the first 15 minutes of me being in the post office. 9:20 rolls around and a clerk comes to tell me that there is nobody for window service. At this point I am running late for work and I still have a huge heavy box with me because GOD FORBID I assume that the post office would be OPEN and ready for SERVICE when the post office SAYS it would be open and ready for service. Ridiculous. Wasted 40 damn minutes of my life. Had to leave without sending out my package. Never visiting this post office again. A complete disregard and lack of respect for people’s time.
LL
lin
Jan 25, 2026
1.0
This place is not even worth a single star. They never deliver our mail to our mailbox just throws it on the floor. And when we ask them about it they go completely MIA and now we haven’t received mail in a week. The carrier we tried to talk to pretend we didn’t even exist and kept walking and talking on her phone absolutely no sense of responsibility. Then there’s the office who has a horrible supervisor, we’ve been on this case for over a week and everytime we call she’s either never in office or she stands us up. Told us to “hold on a sec” and never comes back. Now they don’t even answer our calls or emails. This is so unprofessional and they are all super avoidant. We are just trying to fix the problem but they are making it worse. Terrible place overall this needs to be fixed.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service located at 1200 51st St?
You can send mail and packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this location accepts first-time U.S. passport applications and can also take passport photos by appointment.
Do I need an appointment to use passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available.
What are the operating hours for this Post Office during weekdays and weekends?
Monday to Friday, it's open from 9 AM to 5 PM; Saturdays from 8 AM to 1 PM; and Sundays from 8 AM to 3 PM.
Are PO Boxes available for rent at this location and can I reserve one online?
Yes, you can find, reserve, and apply for PO Boxes online at https://www.usps.com/manage/po-boxes.htm, and complete setup in person at the Post Office.
What is the cost of a passport photo at this Post Office?
The current fee for a passport photo is $15.
Which nearby places could I visit before or after my trip to the Post Office?
You might enjoy nearby spots such as Shloimy's Bakery for a snack, The Chocolate Bar for sweets, or Stems if you want flowers or a gift.
Are there nearby businesses where I can purchase travel accessories before mailing my packages?
Yes, Deluxe Travel Store nearby offers luggage and travel accessories you might find useful before your mailing trip.
If I need government-related services besides the Post Office, are there any nearby options?
Yes, nearby you can find DMV Service Centers and JSA Tags Inc for motor vehicle and legal services respectively, as well as China Visa Service for visa and passport needs.
Is there a pharmacy or health-related store close to the Post Office?
Boro Pharmacy nearby offers pharmacy, health and medical supplies, and vitamins and supplements.
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