Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1200 51st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
293 reviews
5 stars
42
4 stars
18
3 stars
10
2 stars
15
1 star
208
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes.
Long Wait Times
Numerous reviews mentioned excessively long wait times and slow service, often with only one clerk available to assist customers.
Package Issues
Customers frequently experienced problems with lost or misdelivered packages, leading to frustration and distrust in the service.
Inconsistent Hours
Several reviews noted discrepancies between posted hours and actual operating hours, causing inconvenience for customers.
Mixed Experiences
While many reviews were negative, some customers did report positive interactions with specific staff members, indicating inconsistency in service quality.
- VVvd853Oct 19, 20251.0I'm so sick of this place. Just drop off 2 packages and they never got scanned. I cannot make a claim because they lost it before they even scanned it. I literally lost hundreds of dollars from those 2 packages. This is not the first time. It has happen multiple times throughout the years. I will never come back here again... I'm going to switch my business to UPS.
- MGMelanie GuineaSep 16, 20251.0Theres this african lady with glasses whos the worst, ive shipped multiple times with a package sleeve and one time the self kiosk was down so i had to go up to the window and she gave me attitude saying i couldn’t shipping it with this mailer, i told her ive done it multiple times. she got upset and didnt wanna help me at all. Yall should fire her
- BKBenny KayeSep 12, 20251.0Despicable. After finally being able to make an appointment, I'm sent away because they refuse to allow filling out the form in this place. Pretty typical behavior in NY GOV offices, actually.
- DJDjango JIANGAug 15, 20251.0If I could give zero stars, I would. I run an online business and ship 3 to 10 packages almost every day. On my first visit to this post office, I was told to use the self-service kiosk for scanning, which was fine. I am young, I learn quickly, and I am happy to do things myself. But what if it were an elderly person? Who would help them? From that day on, whenever that particular African American female staff member is there, she always comes over to check on me. Sometimes she questions whether my packages are weighed correctly, sometimes she refuses to let me place scanned packages in the front counter area and forces me to bring them to the back. The most ridiculous part was once when I followed her instruction and took my scanned packages to the back door, only for her to say, “Don’t put them here, put them in the front.” Today, I saw there was space in the front and I only had six packages, so I started placing them there. She rushed over again and told me to take them to the back. That is when I realized she was deliberately making things difficult for me, and I strongly suspect this is a case of racial discrimination. I have never once asked her for help, everything I do is through the self-service machine, yet she still finds excuses to hassle me and embarrass me. I would like to ask her, do you know who pays your salary? Who gave you the right to treat customers this way? Look at this location’s miserable 1.9-star rating, I believe much of it is because of her terrible attitude. Next time I see her, I will start recording and, if necessary, file a complaint with the proper authorities. Do not let one person ruin the experience for everyday customers.
- AOaron ostreicherAug 13, 20251.0We have never got any worse service then here
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service located at 1200 51st St?
You can send mail and packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this location accepts first-time U.S. passport applications and can also take passport photos by appointment.
Do I need an appointment to use passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available.
What are the operating hours for this Post Office during weekdays and weekends?
Monday to Friday, it's open from 9 AM to 5 PM; Saturdays from 8 AM to 1 PM; and Sundays from 8 AM to 3 PM.
Are PO Boxes available for rent at this location and can I reserve one online?
Yes, you can find, reserve, and apply for PO Boxes online at https://www.usps.com/manage/po-boxes.htm, and complete setup in person at the Post Office.
What is the cost of a passport photo at this Post Office?
The current fee for a passport photo is $15.
Which nearby places could I visit before or after my trip to the Post Office?
You might enjoy nearby spots such as Shloimy's Bakery for a snack, The Chocolate Bar for sweets, or Stems if you want flowers or a gift.
Are there nearby businesses where I can purchase travel accessories before mailing my packages?
Yes, Deluxe Travel Store nearby offers luggage and travel accessories you might find useful before your mailing trip.
If I need government-related services besides the Post Office, are there any nearby options?
Yes, nearby you can find DMV Service Centers and JSA Tags Inc for motor vehicle and legal services respectively, as well as China Visa Service for visa and passport needs.
Is there a pharmacy or health-related store close to the Post Office?
Boro Pharmacy nearby offers pharmacy, health and medical supplies, and vitamins and supplements.