United States Postal Service

1.9
99 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 225 Prospect Park W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
225 Prospect Park W, Brooklyn, NY
11215, United States

Hours

Reviews

1.9
99 reviews
5 stars
17
4 stars
4
3 stars
1
2 stars
7
1 star
70
  • SA
    Samantha Alexander
    Dec 23, 2025
    1.0
    Chiming in here to say that I actually dread having to come here to send my packages as I know it will ruin my day. The clerks are always condescending and rude and make every small “mistake” feel like it’s a fatal error. Last time I tried to crack a joke to lighten the mood and it was dismissed as being irrelevant. Take your good attitude elsewhere, I guess!
  • OO
    Olha Ostapchuk
    Dec 8, 2025
    1.0
    Very rude lady working there! She’ll be never able to help and you can’t even finish your sentence, she don’t care
  • HL
    Hung Lam
    Oct 17, 2025
    1.0
    The reviews for a USPS never really mattered to me, but this place is special. There’s a Mrs USPS that might be a manager here - I think the reviews are just for her. I feel bad for the other staff.
  • MB
    Mika Batsiyan
    Oct 16, 2025
    1.0
    beyond rude staff and extremely unkept.
  • AM
    Alexander M.
    Oct 15, 2025
    1.0
    I must say i dont normally write reviews or get annoyed so easily, but this is the first one that truly deserves it. The employees are extremely rude and impatient. Even when all you need to do is drop off a prepaid labeled package you are yelled at something or told to go to the USPS store by McDonalds. The employees manage to be extremely rude and make you feel like you are always doing something very wrong and offensive to them.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.