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United States Postal Service

3.0
(100 reviews)

Business Details

198 7th Ave, Brooklyn, NY
11215, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 198 7th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
198 7th Ave, Brooklyn, NY
11215, United States

Hours

Reviews

3.0
100 reviews
5 stars
36
4 stars
14
3 stars
4
2 stars
10
1 star
36
  • WY
    Willie Yao
    Feb 2, 2026
    1.0
    A Letter to All Minority Customers: An Observation on "Microaggressions" I’m not writing this to simply complain, but rather to invite you all to join me in an interesting observation. At this USPS location, there is an elderly Korean female staff member whose behavior perfectly exemplifies "microaggressions." Having lived in Park Slope which is a predominantly white neighborhood, for nearly five years, I have personally confronted and filed a formal complaint against her. Unfortunately, she refused to acknowledge any wrongdoing. Based on over 50 visits over the past five years, here is what I have observed: 1. Selective Hospitality: She is warm and friendly toward white customers, but the moment a person of color steps up next, her demeanor shifts instantly to one of coldness, arrogance, and disdain. 2. Targeted Scrutiny: She goes out of her way to be difficult with minority customers. Even for pre-paid packages, she subjects us to extra measuring, weighing, and questioning. While it may seem like she’s just doing her job, this "special treatment" is reserved exclusively for certain groups, a textbook definition of a double standard. 3. Lack of Empathy and Professionalism: We don’t expect USPS staff to provide five-star hospitality, but basic empathy and service standards are mandatory, after all, this is a paid service and we are the customers. White customers may not notice this, but if you are a minority facing a complication or seeking help at her counter, you are essentially on your own. I encourage you not to dismiss this immediately. If you are a member of a minority group, I invite you to observe whether her behavior aligns with what I’ve described. Please feel free to leave your comments and join the discussion.
  • JK
    Jared Kuntrophy
    Jan 18, 2026
    1.0
    Lost my package which was worth lots of money. Stay away from them at all costs.
  • BG
    Billy Grijalva
    Dec 30, 2025
    5.0
    Staff are always helpful. No attitudes like other post office. Quick and easy service. In and out.
  • UU
    Una
    Oct 22, 2025
    5.0
    Probably the friendliest and most efficient experience I’ve ever had at a usps in the city
  • MD
    Milagros Cota Durán
    Jul 5, 2018
    5.0
    I'm glad I read the reviews, and in fact yes, the staff member was friendly, polite and knowledgeable, kindly pointing out I had selected the wrong envelope for priority express mail and quickly and clearly assisting me through the transaction.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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