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Visit your local Post Office™ at 10201 Flatlands Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Delivery Issues
Many customers reported consistent problems with package deliveries, including lost packages, incorrect deliveries, and failure to deliver despite tracking showing otherwise.
Long Wait Times
Customers frequently mentioned long lines and slow service, indicating a lack of adequate staffing to handle the volume of customers.
Theft Concerns
Several reviews raised serious concerns about potential theft by employees, with claims of packages going missing or being delivered to the wrong addresses.
RR
Robsie Refuse
Dec 26, 2025
1.0
Customer service is bad
RB
Ronnie Bush
Dec 4, 2025
5.0
Great attitude
SS
Shane
Nov 28, 2025
1.0
During a delivery of mails and packages today, the mailman decided to take his anger out on packages. If I could upload videos, I would. While delivering mail to my mom’s home, the RING camera captured just how disgruntled this man was. When a package seemingly slip from the pile off his hands, his careless handling of the packages he placed on the ledge led to them wobbling. So instead of carefully securing them, he decides to YEET them (for a lack of better words).
These are small packages being delivered during the holidays. Sir, you well that there will be an influx of packages. To take it out on people’s hard earned monies for only for you to mishandle them while doing a job THAT NO ONE forced you to apply for is beyond me.
USPS (Canarsie), come get your man.
CC
Cy Clone
Oct 19, 2025
4.0
they do try hard- sometimes there is a long line though
TT
Tanya Thomas-Barrow
Oct 2, 2025
1.0
They are rude and never willing to help. Lines are very long and they are slow to task. This is why I pay extra to ship at UPS.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What postal services are available at the United States Postal Service located at 10201 Flatlands Ave?
This location offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo. You should complete and print your application form before applying.
Do I need to schedule an appointment for passport services here?
Most passport services require an appointment using the online scheduler, though limited walk-in hours are sometimes available at select locations.
What are the operating hours of this USPS location?
Open Monday to Friday from 9:30 AM to 6:00 PM, Saturdays from 9:30 AM to 4:00 PM, and closed on Sundays.
Are PO Boxes available for rent at this location and how can I reserve one?
Yes, PO Boxes can be reserved online through the USPS website and set up in person at this Post Office.
Is there 24/7 access to PO Boxes in the lobby at this USPS branch?
Most USPS locations offer 24/7 access to PO Boxes; however, access hours may vary. Check directly with this Post Office for specific lobby hours.
Where can I find a UPS Access Point near the USPS at 10201 Flatlands Ave?
There is a UPS Access Point location nearby which can be useful for additional shipping and package services not available at USPS.
Are there any beauty salons near the Post Office where I can get hair extensions or styling?
Yes, Khrissy’s Knotty X-tensions and Snaps Beauty Bar are nearby for hair and beauty services, convenient for a visit before or after your postal errands.
Can I find banking or ATM services near the USPS location at 10201 Flatlands Ave?
Yes, Santander Bank US ATM and LibertyX Bitcoin ATM are nearby, making it convenient to handle financial transactions alongside your postal visits.