United States Postal Service

1.7
351 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 10201 Flatlands Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10201 Flatlands Ave, Brooklyn, NY
11236, United States

Hours

Reviews

1.7
351 reviews
5 stars
40
4 stars
11
3 stars
10
2 stars
23
1 star
267

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and dismissive.

Package Issues

Many customers reported lost or undelivered packages, with claims of theft and misdelivery being common.

Long Wait Times

Customers frequently mentioned long lines and slow service, leading to frustration and dissatisfaction.

Staff Attitude

The attitude of the staff was often criticized, with reports of unprofessional behavior and lack of respect towards customers.

Overall Experience

Overall, the post office received overwhelmingly negative feedback, with many customers expressing a desire to avoid this location.
  • CC
    Cy Clone
    Oct 19, 2025
    4.0
    they do try hard- sometimes there is a long line though
  • TT
    Tanya Thomas-Barrow
    Oct 2, 2025
    1.0
    They are rude and never willing to help. Lines are very long and they are slow to task. This is why I pay extra to ship at UPS.
  • SQ
    safiyah queen
    Sep 20, 2025
    1.0
    This is the worst post Office they need to be shut down. I always have a problem with them delivering my packages. This has been going on for years.
  • MG
    mandela gadsden
    Sep 18, 2025
    1.0
    Terrible customer service. Hire people who don’t work with attitudes. The person I dealt with was giving me an attitude like I k ew them personally. I was confused.
  • FF
    Frantz Jean (Frantzy)
    Sep 2, 2025
    1.0
    Lousy regular mail delivery services on the block of East 101 Street between Ave N and Seaview Zipcode 11236..They've been delivering our mails since four months now so late 6:30 pm, and Sometimes 7pm.... I don't think it's fair for us.... Please correct the situation... Thank you in advance

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.