Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 726 Utica Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.4
348 reviews
5 stars
18
4 stars
10
3 stars
8
2 stars
21
1 star
291
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and indifferent to customer needs.
Wait Times
Many customers reported excessively long wait times due to understaffing, with only one window open during busy hours.
Package Delivery Issues
Frequent complaints about packages being marked as delivered but not received, with suspicions of theft and mishandling by staff.
Cleanliness and Organization
The post office was described as dirty and disorganized, contributing to a negative customer experience.
Staffing Problems
Customers noted a consistent lack of staff, leading to inefficiencies and frustration among patrons.
- JPJamar PerryDec 25, 20254.0I've never had a problem here besides a lil wait, but that's on usps not having manpower. This is supposed to be my home post office 93rd rutland instead of Bristol. Y'all complain about here? OK, go to Bristol 😭😭😭
- ARAnisa RiveraDec 16, 20251.0This post office is full of thieves, everyone there is in on it. They have been stealing packages for YEARS and recently they stole some very important information from my grandmother after she physically dropped it off to them in an envelope. After they stole her information, they sent the envelope back the next day with tape on the back and nothing inside stating that it cannot be mailed to where she’s requesting. I wonder why? This post office needs to be under investigation! ENOUGH IS ENOUGH
- MHMARIAN HAYENov 28, 20251.0I have never experienced a more disrespectful or unprofessional staff. Even the management is rude. The entire atmosphere at the Rugby Post Office is unacceptable, and it needs to be investigated immediately. The customer service culture there is out of control, and something has to change. No community should ever be treated this way. 15 people online 1 window open she saw 3 clients in the last 45 minutes
- BVBianca VelezNov 27, 20251.0They get one star on the fact they NEVER actual deliver packages to my building! They always put “delivered to mailbox” and you check the mailbox and NOTHING is ever there. I am not the only person they do this to, everyone in my building has this same issue & when you tell the post office they don’t care! It isn’t hard to ring a bell & tell people to come down to get their packages. I am convinced they just keep all the packages for themselves and then say they’ve been “delivered” to screw over their customers!
- LGLoretta GrantNov 10, 20251.0Can you believe it’s 9:53 on Monday morning, November 10th, at the post office on 726 Utica Ave, and there’s only one customer service worker on duty? This is really unacceptable. The line is long, and there are no other employees in sight. Where are our tax dollars going? This is truly appalling.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 726 Utica Ave?
You can send mail and packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and access other related services at this location.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo. Please complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment using the online scheduler; however, limited walk-in passport hours may be available at select locations.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is currently $15.
Are PO Boxes available at this USPS location, and how do I get one?
Yes, you can search for and reserve PO Boxes online and complete your setup in person at the Post Office by bringing two valid IDs and your application.
What are the operating hours of the USPS at 726 Utica Ave?
Monday to Friday, it is open from 9:00 AM to 5:00 PM; Saturday from 8:00 AM to 1:00 PM; and it is closed on Sundays.
Can I access my PO Box in the lobby after standard hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary. Please check with this local Post Office for specific lobby access times.
Are there nearby banks or ATMs around the Post Office at 726 Utica Ave?
Yes, nearby financial services include Citibank, Citi ATM, Jamaica National Overseas, and Western Union for money transfer services, which can be convenient for your mailing and financial needs.
What dining options are near the USPS at 726 Utica Ave for a meal before or after my visit?
Nearby restaurants include Bebe Fritay, McDonald's, Wingstop, Saniyah's Burgers & Wraps, and Peppa's Jerk Chicken offering a variety of dining choices from fast food to Caribbean cuisine.
Are there any beauty or hair salons close to the Post Office location?
Yes, you can find Fatou Hair Braiding & Beauty Supply, Madgalia African Braiding, and A Cut Above the Rest nearby for beauty and hair care services.