Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 726 Utica Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.4
344 reviews
5 stars
18
4 stars
9
3 stars
8
2 stars
21
1 star
288
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and indifferent to customer needs.
Wait Times
Customers consistently reported extremely long wait times, often due to insufficient staffing, with many expressing frustration over only one window being open during busy hours.
Package Handling
There were multiple complaints about packages being lost, misdelivered, or not delivered at all, leading to significant customer dissatisfaction.
Cleanliness and Organization
The post office was frequently described as dirty and disorganized, contributing to a negative customer experience.
Staffing Issues
Many reviews pointed out that the location is understaffed, which exacerbates wait times and service quality.
- LGLoretta GrantNov 10, 20251.0Can you believe it’s 9:53 on Monday morning, November 10th, at the post office on 726 Utica Ave, and there’s only one customer service worker on duty? This is really unacceptable. The line is long, and there are no other employees in sight. Where are our tax dollars going? This is truly appalling.
- CPClaudel PierreNov 7, 20251.0Just fire everybody in there and start over please
- RARonic AtkinsAug 19, 20251.0Very poor The wait time is unbelievable there is never any staff. This is really unacceptable. We can surely do better than this.
- SBSky BritneiJun 24, 20251.0The absolute worst post office and its such a shame that it is predominately Black and Brown neighborhoods that face the disrespectful and disgusting behavior/work ethics from our OWN people. Many times, my packages go undelivered. Or in a recent case, they stated they attempted to deliver my mothers package only for us to learn that not only did they not deliver it … but it was OPENED. How disingenuous and sickening and such an invasion of privacy. I also must add that we are now currently dealing with a package that has gone missing and every time my mother calls to speak with someone, she is left on hold. This post office has been bad for years and clearly we are all letting it be known but nothing is happening. Now when things change in the neighborhood… dont complain. Sometimes we are our own downfall. Do better!
- RBRomel BrewsterMar 4, 20171.0By Far this is the worst post office, not even worth one star. Multiple times they have falsified information stating they attempted to deliver but never did nor left proof of attempted delivery. This post office needs new management and staff. Smh
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 726 Utica Ave?
You can send mail and packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and access other related services at this location.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo. Please complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment using the online scheduler; however, limited walk-in passport hours may be available at select locations.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is currently $15.
Are PO Boxes available at this USPS location, and how do I get one?
Yes, you can search for and reserve PO Boxes online and complete your setup in person at the Post Office by bringing two valid IDs and your application.
What are the operating hours of the USPS at 726 Utica Ave?
Monday to Friday, it is open from 9:00 AM to 5:00 PM; Saturday from 8:00 AM to 1:00 PM; and it is closed on Sundays.
Can I access my PO Box in the lobby after standard hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary. Please check with this local Post Office for specific lobby access times.
Are there nearby banks or ATMs around the Post Office at 726 Utica Ave?
Yes, nearby financial services include Citibank, Citi ATM, Jamaica National Overseas, and Western Union for money transfer services, which can be convenient for your mailing and financial needs.
What dining options are near the USPS at 726 Utica Ave for a meal before or after my visit?
Nearby restaurants include Bebe Fritay, McDonald's, Wingstop, Saniyah's Burgers & Wraps, and Peppa's Jerk Chicken offering a variety of dining choices from fast food to Caribbean cuisine.
Are there any beauty or hair salons close to the Post Office location?
Yes, you can find Fatou Hair Braiding & Beauty Supply, Madgalia African Braiding, and A Cut Above the Rest nearby for beauty and hair care services.