United States Postal Service

2.0
384 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 66 Meserole Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
66 Meserole Ave, Brooklyn, NY
11222, United States

Hours

Reviews

2.0
384 reviews
5 stars
60
4 stars
25
3 stars
16
2 stars
20
1 star
263

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted the rudeness and unprofessional behavior of the staff, with many customers expressing frustration over their lack of helpfulness and respect.

Service Reliability

Customers reported significant issues with package delivery, including lost packages and delays, leading to a general lack of trust in the postal service.

Mixed Experiences

While many reviews were negative, some customers did report positive interactions, particularly regarding passport services and specific staff members who were helpful and courteous.

Long Wait Times

Several customers noted long wait times and slow service, indicating that efficiency is a recurring issue at this location.
  • MP
    Mohammed Philonous
    Dec 30, 2025
    1.0
    If the people here hate their job why don’t they just quit and look for work somewhere else instead of disrespecting everyone who comes in
  • AT
    Anna Taranova
    Dec 24, 2025
    1.0
    The clerk with the colorful hair and long earrings is actually the rudest employee I've ever encountered in my life. It's Christmas Eve and she is yelling at people before they even have a chance to ask for help. I walk out deeply disturbed by how she talks to people and will literally travel further to another post office so I never have to come here again.
  • YA
    Yazan Alquhali
    Dec 21, 2025
    1.0
    Takes forever to ship out my packages after dropping them off
  • AM
    Alice Maria Murphy
    Dec 12, 2025
    1.0
    USPS should be ashamed of their service and America should be embarrassed that this is their national postal service.
  • HS
    Hannah Scaife
    Dec 6, 2025
    3.0
    Muraf(?) gentleman is the saving grace of this place! He is professional, kind, and service-oriented. He offered to help me after the person with the dyed pink hair was so unexpectedly hostile it felt like a sucker punch. I asked them if they would scan in my packages and they became verbally confrontational. The gentleman scanned in my package and I left. It took about 30 seconds.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.