United States Postal Service

1.9
381 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 950 Fulton St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
950 Fulton St, Brooklyn, NY
11238, United States

Hours

Reviews

1.9
381 reviews
5 stars
62
4 stars
16
3 stars
12
2 stars
16
1 star
275

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times due to understaffing, with many reviews mentioning only one or two employees working during busy periods.

Customer Service

While some customers praised the friendliness and helpfulness of the staff, others experienced rude and dismissive behavior, leading to a mixed perception of customer service.

Facility Conditions

The post office was described as dirty and in need of upgrades, with complaints about the lack of air conditioning and no self-service options for package drop-off.

Package Handling Problems

Numerous reviews highlighted issues with package delivery, including misdeliveries and lost packages, contributing to customer frustration.
  • VL
    Virginia Leyva
    6 days ago
    1.0
    Horrible duras 3 horas en la línea y no tienen orden todo está junto ,entrega ,recoger ,enviar solo trabaja una o dos personas que ni siquiera le gusta su trabajo te atienden mal y para buscarte tu paquete duran otra hora asido el peor oficina de correos que me a tocado lastimosamente por mi dirección tengo que ir ahí
  • KH
    Ken Helmlinger
    Jan 2, 2026
    1.0
    Absolute abomination of a post office. Regularly waiting 40+ minutes to just drop off 1-2 prepaid packages. Only one window open almost always, even with lines out of the door on a weekday (10am, noon, late afternoon-- doesn't matter, always the same)
  • KB
    K Brown
    Dec 24, 2025
    2.0
    Sadden to see the lobby of this post office, a federal facility, so dirty. It doesn’t look like anyone has enough pride to keep the lobby clean for the patrons. There were only two agents working for a busy holiday season. Embarrassed that this is a local post office in the neighborhood. The agents were helpful but the long waiting in line was beyond unreasonable. They should have had more tellers for the time of year.
  • DZ
    Damian Zürcher
    Dec 13, 2025
    1.0
    Worse than the DMV!
  • DL
    Dutch Van Der Linde
    Dec 3, 2025
    2.0
    Damn, they really getting y'all with them reviews

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.