United States Postal Service

1.9
376 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 950 Fulton St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
950 Fulton St, Brooklyn, NY
11238, United States

Hours

Reviews

1.9
376 reviews
5 stars
61
4 stars
16
3 stars
12
2 stars
14
1 star
273

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being kind and helpful, despite the challenges they face.

Long Wait Times

Frequent complaints about long lines and slow service, often with only one window open to serve customers.

Understaffing Issues

Numerous reviews highlighted the post office as being severely understaffed, leading to frustration among customers.

Package Handling Problems

Customers reported issues with package delivery, including misdeliveries and lost packages, contributing to dissatisfaction.

Facility Conditions

The facility is described as outdated and lacking necessary services like self-service kiosks or drop-off boxes for prepaid packages.
  • KE
    Karlan Eberhardt
    Nov 15, 2025
    1.0
    Never enough people working
  • BB
    brett burton
    Oct 10, 2025
    5.0
    Everyone is always so nice to me at this post office. It can be crowded at times, but that's just how post offices are sometimes.
  • TT
    Tilson
    Oct 7, 2025
    5.0
    long lines sometimes, but the staff is really nice and hardworking, clean facility
  • CA
    carolina muñoz awad
    Oct 2, 2025
    1.0
    The people that work here are great but it is always so understaffed. The waiting times are too long.
  • JD
    John Daley
    Sep 30, 2025
    5.0
    Lovely customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.