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United States Postal Service

1.9
(399 reviews)

Business Details

950 Fulton St, Brooklyn, NY
11238, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 950 Fulton St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
950 Fulton St, Brooklyn, NY
11238, United States

Hours

Reviews

1.9
399 reviews
5 stars
66
4 stars
17
3 stars
12
2 stars
17
1 star
287

What are people saying?

AI-generated from recent customer reviews

Long Wait Times

Customers frequently reported excessively long wait times, often exceeding 30 minutes, due to understaffing and inefficient service.

Staff Attitude

While some customers praised the kindness and helpfulness of certain staff members, many others experienced rude and dismissive behavior from employees.

Understaffing Issues

Numerous reviews highlighted chronic understaffing, with only one or two windows open during busy hours, leading to frustration among patrons.

Package Handling Problems

Several customers reported issues with package delivery and handling, including lost packages and poor communication regarding delivery attempts.
  • CM
    Cat Marshall
    1 day ago
    4.0
    I think you can just expect to wait for 20 mins here, possibly longer if there’s a long line. But, the people who work here are very nice and should be treated with respect, the last times I can remember was always greeted with professionalism and willing to help. Plus they are always fair as to who is next if you need to fill out a form and come back in line.
  • EX
    Eva Xue
    2 days ago
    1.0
    Almost every time I go here there's a long wait, sometimes around 45 minutes. I went at 3 pm on a Tuesday and it was closed with no explanation, and have seen it randomly closed at times it's supposed to be open before as well.
  • BK
    Becca Krahn
    3 days ago
    2.0
    This is the worst post office experience I’ve ever had. I waited in line for 45 minutes after calling to confirm my box - which said it could not be delivered to my secure mailroom?? - was here. Once I got the window, the staff told Me they couldn’t find my package because it was too much to sort through in the back. They left me with a number to call if I didn’t hear back in a “timely manner”. I don’t blame them for the poor service since they’re make of pennies on the dollar, but this place needs more staff and a much better system.
  • CS
    Charlie Smith
    Feb 17, 2026
    1.0
    Just the worst. Line out the door, one person working. No one doing really complicated stuff, but it just takes so long to do anything.
  • RR
    Reed
    Feb 9, 2026
    1.0
    I’ve been coming here for years and it still manages to reach new lows. Today, there was one worker and a line out the door. I waited an hour to get to the front of the line, and she says “don’t come up here, I’m going on break”, and walks away. No explanation as to when she may return, no one to replace her. She came back ten minutes later. I’m not even going to complain about the worker herself. If I made $20/hr in NYC under the current conditions, I’d be equally as unlikely to be working with urgency. If you’re in the Clinton Hill/ Fort Greene area, go to the location on Myrtle instead.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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