United States Postal Service

2.5
103 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 805 Macdonough St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
805 Macdonough St, Brooklyn, NY
11233, United States

Hours

Reviews

2.5
103 reviews
5 stars
29
4 stars
10
3 stars
3
2 stars
4
1 star
57
  • JG
    Joanna Gabriel
    Oct 16, 2025
    5.0
    I had the best experience mailing three packages and getting stamps here! The decor is so welcoming and fun, and the staff are as friendly and helpful as they are efficient. The store was impeccably clean and the rapport among the clerks was so pleasant. You can tell they enjoy working together and take pride in excellence. Phyllis in particular was wonderful with helping me get out my parcels. Such a lovely and efficient visit - highly recommend!
  • AS
    Andrew Sirenko
    Sep 30, 2025
    5.0
    So friendly and patient!
  • SL
    Shannon Lumetta
    Aug 5, 2025
    5.0
    Friendly staff were so helpful, it was beyond appreciated. Tiny place, but happy to have found it so close by in my neighborhood.
  • EM
    Erik M
    Jul 21, 2025
    1.0
    Not even open went by at 210 pm and metal gate is down.
  • TT
    Tiffany Tsui
    Mar 4, 2022
    1.0
    I've only ever walked in once successfully, and they refused my package because it was 2 boxes made into a bigger one. The rest of the times I tried to go around 12 - 4pm usually (6/7 times now for the past 3 months), they are never open, ever. Do not waste your time and effort. Go to another post office. **follow up** I finally managed to bump into their "opening hours" to pick up a package that failed redelivery to mine. I called the direct line and they told me it's at this address. I wanted to pick it up right away because it's scheduled to return tomorrow. I went in and was welcomed with complete rudeness and they were utterly useless. All they did was tell me they don't hold packages, that could be in this other location. And did no further to help check or confirm. They shoo me away like I was wrong to enter. Again, don't go unless you have to. Apparently they don't hold packages or take packages that are not in "standard" usps boxes. Go if you need stamps or large envelopes.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.