Brand Certified
United States Postal Service
2.2(299 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
8801 5th Ave, Brooklyn, NY
11209, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8801 5th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
299 reviews
5 stars
61
4 stars
19
3 stars
19
2 stars
15
1 star
185
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with many employees described as rude, unprofessional, and dismissive.
Staffing Issues
Customers frequently noted understaffing, leading to long wait times and inadequate service during busy hours.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with specific employees who provided helpful and courteous service.
Delivery Problems
Several customers expressed frustration with lost packages, incorrect deliveries, and issues with mail handling.
- KLKat Lima-Galazka1 day ago5.0This is the only post office I’ve ever had a good experience with! The employees are very kind, understanding and knowledgeable, especially Cissy, who was extremely helpful. Everytime I’ve gone to a USPS, I leave angry and annoyed. I’ve been to this location twice and both times I left with a smile!!
- JBJames BankFeb 16, 20261.00/10… service sucks!!! employees always have an attitude as if they hate the job hard to deal with everybody is so rude very unpleasant experience every time I walk in it never fails I file multiple complaints and nothing gets done worst post office in Brooklyn!!!!!!
- EAEmily AngeloneJan 24, 20261.0Disgusting customer service.
- NPNS2415 PJan 15, 20261.0100 people inside and only 1 worker actually working!
- YByehuda billerDec 21, 20255.0I had a very pleasant experience doing my passports here . There was hardly any wait and the woman at window 5 was very knowledgeable and helpful. The first passport arrived in less than 2 weeks. Highly recommended !
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 8801 5th Ave, Brooklyn?
At this USPS location, you can send mail and packages, obtain money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and can also provide passport photo services by appointment.
Do I need an appointment for passport services at this location?
Yes, you typically need to schedule an appointment through the online scheduler for passport services, though limited walk-in hours may be available at select times.
What are the operating hours of the USPS at 8801 5th Ave, Brooklyn?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 8:00 AM to 1:00 PM. It is closed on Sundays.
Can I rent a PO Box online at this USPS location?
Yes, you can search for available PO Boxes and reserve one online. After reserving, you must complete your setup in person at the local Post Office.
Are PO Boxes accessible after regular business hours?
Most USPS locations provide 24/7 access to lobby PO Boxes, but access hours may vary by location. Please check with this Post Office for specific details.
How can I contact the United States Postal Service at 8801 5th Ave?
You can reach this USPS location by phone at +1 718-535-1059 for any inquiries or assistance.
What nearby medical facilities can I visit before or after my visit to this Post Office?
Nearby medical facilities include NY Methodist Medical Associates and Lutheran HealthCare Medical Arts Pavilion, both offering a range of health services for your convenience.
Are there any dining options close to the USPS at 8801 5th Ave?
Yes, Austin's Steakhouse is a nearby dining option where you can enjoy a meal before or after visiting the Post Office.
What nearby public transportation or postal services can help me get to the USPS location?
Nearby postal services like the U S Government Post Office Fort Hamilton Station and other US Post Office branches can be reference points to help you find this USPS location easily.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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