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Visit your local Post Office™ at 8801 5th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, leading to a consistently negative customer experience.
Staffing Issues
Many customers reported long wait times and inadequate staffing, resulting in poor service and frustration.
Package Handling
There are frequent complaints about lost packages and mishandling of deliveries, causing significant inconvenience to customers.
Mixed Experiences
While some customers reported positive interactions with specific employees, these instances were overshadowed by the overall negative sentiment.
Facility Conditions
The post office is described as understaffed and lacking necessary supplies, contributing to inefficiencies and customer dissatisfaction.
MC
Mariangeli Cruz
Oct 25, 2025
1.0
Shitty service and attitude from Dark skin lady with dreads.Daniel was great tho
TO
Tania Torres Orellana
Oct 23, 2025
5.0
Brooklyn and Sunset Park great places and people.
MS
M. Sleem
Oct 11, 2025
1.0
The rudeness of so much of the staff here, witnessing the disrespect customer after customer. I mailed one letter and they couldn’t have acted like it was a bigger inconvenience to purchase some stamps. Good lord what happened to a little pride in your work. Lazy, slow practice.
JB
jerry bling
Oct 11, 2025
1.0
This girl that works Saturday in morning time have the the nastiest attitude so mean no customer service whatsoever she needs more training are maybe she doesn't like her job 😑
LL
luisarelis1
Oct 6, 2025
1.0
I'll give it a zero star rating if I can. The employees at this post office are extremely impolite and unprofessional. My dad's passport needed to be renewed, so I scheduled an appointment even though it wasn't required. However, the woman there was extremely impolite and hardly helpful. They talk badly to customers and treat people like animals. DONT WASTE YOUR TIME GOING HERE! Customer service here is horrible
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 8801 5th Ave, Brooklyn?
At this USPS location, you can send mail and packages, obtain money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and can also provide passport photo services by appointment.
Do I need an appointment for passport services at this location?
Yes, you typically need to schedule an appointment through the online scheduler for passport services, though limited walk-in hours may be available at select times.
What are the operating hours of the USPS at 8801 5th Ave, Brooklyn?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 8:00 AM to 1:00 PM. It is closed on Sundays.
Can I rent a PO Box online at this USPS location?
Yes, you can search for available PO Boxes and reserve one online. After reserving, you must complete your setup in person at the local Post Office.
Are PO Boxes accessible after regular business hours?
Most USPS locations provide 24/7 access to lobby PO Boxes, but access hours may vary by location. Please check with this Post Office for specific details.
How can I contact the United States Postal Service at 8801 5th Ave?
You can reach this USPS location by phone at +1 718-535-1059 for any inquiries or assistance.
What nearby medical facilities can I visit before or after my visit to this Post Office?
Nearby medical facilities include NY Methodist Medical Associates and Lutheran HealthCare Medical Arts Pavilion, both offering a range of health services for your convenience.
Are there any dining options close to the USPS at 8801 5th Ave?
Yes, Austin's Steakhouse is a nearby dining option where you can enjoy a meal before or after visiting the Post Office.
What nearby public transportation or postal services can help me get to the USPS location?
Nearby postal services like the U S Government Post Office Fort Hamilton Station and other US Post Office branches can be reference points to help you find this USPS location easily.