Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 8320 13th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
149 reviews
5 stars
39
4 stars
7
3 stars
9
2 stars
8
1 star
86
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported misdelivered packages, lost mail, and late deliveries, leading to frustration and financial loss.
Customer Service
Many reviews highlighted rude and unhelpful staff, with complaints about poor customer service and lack of accountability.
Staffing Problems
Customers noted long wait times due to understaffing and inefficient service, with some employees appearing disengaged.
Mixed Experiences
While some customers had positive interactions with specific staff members, the overall sentiment leaned towards dissatisfaction.
Facility Conditions
Several reviews mentioned the post office being poorly maintained and disorganized, contributing to a negative customer experience.
- FYFelix YNov 3, 20251.0This post office misdelivered my packages to different wrong addresses 3 times this year. They were not found and I lost my items. Called them about it and they never called back for a follow up. Terrible service. Pick up service requests gets ignored once in a while, whoever is working needs to do better. I lose money using this postal service.
- EFEulalia FernandezOct 20, 20255.0Excelente
- EGElizabeth GrecoSep 4, 20255.0Good service
- EEEvaAug 8, 20251.0Building unit mailboxes are labelled and the mailman decides to stuff all mails in one box instead of sorting. Sometimes the letter mails are just placed on top of the mailbox still in rubberbands. Oh, btw they no longer scan important letter mails into the informed delivery service. Only scan the junks I don't need. Thanks for losing my mails.
- JLJohnny LawJun 23, 20254.0It's a Post Office, the rest is pretty much self explanatory... The only thing is, visitors must check in advance their busy hours and try to avoid them. Other than that, not much to add
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 8320 13th Ave, Brooklyn?
You can send mail and packages, obtain money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Does this USPS location accept first-time passport applications?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also provide passport photos with an appointment.
Do I need to make an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours are available at select locations.
What are the operating hours of the Brooklyn USPS at 8320 13th Ave?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 8:00 AM to 1:00 PM, and is closed on Sundays.
How can I get a PO Box at this USPS location?
You can reserve a PO Box online or apply in person at the Post Office by bringing two valid forms of ID and a completed application.
Are PO Boxes accessible after regular hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary at this location, so it's best to check directly.
What nearby places can I visit before or after going to the USPS at 8320 13th Ave?
Nearby places include Bogota Brew's coffee shop for a drink, Paesano Italian Restaurant for a meal, and Salon Gio Ltd for beauty services, offering convenient spots to visit around your USPS trip.
Is there a travel agency near the USPS location that might help plan trips requiring passports?
Yes, Ace World Travel is nearby and can assist with travel services and tours, complementing your passport needs at the USPS.
Are there any convenient food options close to the USPS at 8320 13th Ave?
Yes, nearby dining options include John's Deli and Brickhouse pizza restaurant, perfect for grabbing a meal around your USPS visit.
Does the USPS location have any online resources or apps I can use for scheduling services?
Yes, you can schedule passport appointments online and use the USPS mobile apps available for iOS and Android to manage services.