Brand Certified
United States Postal Service
2.4(151 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
8320 13th Ave, Brooklyn, NY
11228, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8320 13th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
151 reviews
5 stars
40
4 stars
7
3 stars
9
2 stars
8
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor attitudes and lack of assistance.
Delivery Issues
Frequent complaints about misdelivered packages, lost mail, and delays in delivery were noted.
Efficiency
Customers experienced long wait times and understaffing, leading to frustration during visits.
Mixed Experiences
While some customers had positive interactions with specific employees, overall sentiment leaned towards dissatisfaction.
- SSsoldyouonwalmart (soldyouonwalmart)Jan 25, 20265.0bro im ngl some of yall are TRIPPING on these reviews like yall be doing too much if ur gonna go here and ask questions ur wasting peoples time like its so simple, i just drop my items off, get my receipt, and leave thats all u gotta do. going here is super simple, and quick, and easy. please don't listen to any of the bad reviews bro PLEASE trust me this isn't a bot review either Ive been going here for weeks and ive been going here consistently and theres zero problems. USPS sending packages to the wrong place isn't THEIR FAULT, ITS USPS, not them specifically even though they work for USPS this place is so simple, give them your packages, take your reciept, and get the hell out lol all these 1 star reviews are geniune karens
- TOtina olomaniJan 14, 20261.0Really Bad Experience at this Post Office None of the Employe wants to help they just rushing to get work done. You ask them questions they answering you in a cold way. Special when u need help to ask about Passport Renew or Questions that are really important. I hope one day soon Post Office change about costumer service not just in this Location!
- FYFelix YNov 3, 20251.0This post office misdelivered my packages to different wrong addresses 3 times this year. They were not found and I lost my items. Called them about it and they never called back for a follow up. Terrible service. Pick up service requests gets ignored once in a while, whoever is working needs to do better. I lose money using this postal service.
- EFEulalia FernandezOct 20, 20255.0Excelente
- ESESTELA SERRANOAug 29, 20191.0Is not good the people is bad
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 8320 13th Ave, Brooklyn?
You can send mail and packages, obtain money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Does this USPS location accept first-time passport applications?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also provide passport photos with an appointment.
Do I need to make an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours are available at select locations.
What are the operating hours of the Brooklyn USPS at 8320 13th Ave?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 8:00 AM to 1:00 PM, and is closed on Sundays.
How can I get a PO Box at this USPS location?
You can reserve a PO Box online or apply in person at the Post Office by bringing two valid forms of ID and a completed application.
Are PO Boxes accessible after regular hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary at this location, so it's best to check directly.
What nearby places can I visit before or after going to the USPS at 8320 13th Ave?
Nearby places include Bogota Brew's coffee shop for a drink, Paesano Italian Restaurant for a meal, and Salon Gio Ltd for beauty services, offering convenient spots to visit around your USPS trip.
Is there a travel agency near the USPS location that might help plan trips requiring passports?
Yes, Ace World Travel is nearby and can assist with travel services and tours, complementing your passport needs at the USPS.
Are there any convenient food options close to the USPS at 8320 13th Ave?
Yes, nearby dining options include John's Deli and Brickhouse pizza restaurant, perfect for grabbing a meal around your USPS visit.
Does the USPS location have any online resources or apps I can use for scheduling services?
Yes, you can schedule passport appointments online and use the USPS mobile apps available for iOS and Android to manage services.
Brand Certified Facts from United States Postal Service
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