Brand Certified
United States Postal Service
1.7(443 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
315 Empire Blvd, Brooklyn, NY
11225, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 315 Empire Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
443 reviews
5 stars
45
4 stars
22
3 stars
13
2 stars
17
1 star
346
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers reported rude and unhelpful behavior from staff, with some describing interactions as condescending or dismissive.
Long Wait Times
Numerous reviews mentioned excessively long wait times, often exceeding 30 minutes, due to understaffing and inefficiency.
Service Issues
Customers frequently experienced problems with package delivery, including lost packages and incorrect delivery attempts.
Mixed Experiences
While some customers had positive interactions with specific staff members, overall experiences varied greatly, leading to a lack of consistency in service quality.
Understaffing
A common theme was the location being severely understaffed, contributing to long lines and poor customer service.
- BCBridgette Culler2 days ago1.0This has got to be the most unserviceable post office in the city. They disappear, they close randomly, it will take over an hour to get through the line because they disappear from the kiosks like this is what happens when you hire lazy nonchalant staff
- GLGazelle Lindo5 days ago1.0Made a passport appointment and there’s no internet here only pick up & drop off soo ghetto
- GSGreg S.Feb 24, 20261.0After 4 visits still cannot get my passport done because of how the usps operates. Today, probably many employees didn’t come in to work because of the snow even though kids were okay to go to school, they decided to have the 1 employees there make up a story about internet issues for not being able to do anything. Sure…
- DVdominican ValdezFeb 10, 20261.0Don't ever go there, nobody works there except for one lady, and then the rest of them supposedly have lunch and never come back.
- MHMistral HayFeb 9, 20261.0Get there 5 minutes after opening. 45 minutes later I am still waiting since there is only one teller. This location is very understaffed.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location in Brooklyn?
The United States Postal Service is located at 315 Empire Blvd, Brooklyn, NY 11225.
What are the operating hours of the USPS at 315 Empire Blvd?
The USPS location is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 8:00 AM to 1:00 PM. It is closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online; however, there are limited walk-in hours at select locations.
What is the cost for a passport photo at this USPS?
The current fee for a passport photo is $15.
Can I rent a PO Box at 315 Empire Blvd USPS?
Yes, you can reserve a PO Box online or in person at this location by bringing two forms of ID and a completed application.
Is there 24/7 access to PO Boxes at this USPS?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. It's best to check with this local Post Office for specific hours.
What nearby public transportation can I use to reach the USPS at 315 Empire Blvd?
You can use the MTA NYCTA Bus at Nostrand Ave / Roger St & Empire Blvd (B44 Local & +Select [SBS]) or the bus station at Nostrand Ave and Empire Blvd.
Are there food options near the USPS location at 315 Empire Blvd?
Yes, there are several nearby restaurants including Veggies (vegetarian and fast food), SUBWAY, Golden Krust (Caribbean cuisine), Gloria's Restaurant, El Huasteco Authentic Mexican Restaurant, and Malinche Mexican Restaurant.
What other services are available near this USPS location?
Nearby you will find various services such as Chase ATM and Chase Bank for financial needs, Ideal Shipping Solutions for freight services, and Western Union for money transfers.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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