United States Postal Service

2.2
69 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2934 Avenue X to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2934 Avenue X, Brooklyn, NY
11235, United States

Hours

Reviews

2.2
69 reviews
5 stars
13
4 stars
8
3 stars
2
2 stars
0
1 star
46
  • 88
    8peasant8
    Dec 4, 2025
    1.0
    The employee David is really good at making his customers feel stupid. Every time I go I dread seeing him because he’s always rude, condescending and talks down to me like I’m a child. Absolutely awful customer service.
  • ZH
    Zoey Hai
    Nov 20, 2025
    1.0
    A female employee here is extremely incompetent, and EXTREMELY RUDE!!! I attempted to drop off a package, as I waited in line I walked past a teller that said “window broken.” I was clearly WALKING PAST the window and the lady sitting behind that counter yelled “MISS, READ THE DAMN SIGN.” I did not touch the window nor was I walking towards it, I simply passed it because how else was I going to get to the teller that did not have the broken window? Yelling and language was highly uncalled for. She continued to mutter something to herself, obviously annoyed. This location needs to do their due diligence when it comes to hiring the right staff. Will not be coming to this location again.
  • AG
    Alex Galayev
    Aug 11, 2025
    1.0
    Morning, window 3. Woman barely moving, openly using cell phone and loudly talking, not paying attention to the customers, dirty and disgusting surroundings. Complete disgrace to the US Postal Services.
  • LS
    Li S
    Jul 2, 2021
    4.0
    Update: I still can't give 5 stars because of how badly this location is in need of TLC. However, there was a new young man there today, and he and his colleague were SO friendly! The woman who helped me was jovial & warm, and I could hear the guy being helpful and patient with customers! I didn't see the woman who has been criticized by many in reviews (I am almost certain). Maybe this is the beginning of a fresh start!? I give this place one star for location... And one star just for "trying". I agree that the customer service here is deplorable--however I also understand that the folks working here clearly get NO support, and terrible working conditions, limited supplies and zero upgrades, cleaning or much needed renovations! How would ANYONE be happy coming to work in a space like this? The last time I was there, June 24th, the AC was broken, one service window was broken (see photo), there were no pens and very few supplies. I was told that the Express/Overnight Envelopes were not out in the lobby, as " there were very few". I don't believe this is the postal workers fault. I think their attitudes stem from little to no support, terrible working conditions, and a general sense of the USPS not caring about this location. PLEASE FUND this location! The traffic & need has clearly increased since the fire at the location on East 18th.
  • LL
    LMP
    Sep 22, 2015
    1.0
    Lazy, don't want to be bothered workers, they should not be working with people and if they do, they have to put on face masks so you don't see their unhappy and miserable faces.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.