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Visit your local Post Office™ at 419 McDonald Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported extremely slow service, long wait times, and unhelpful staff, with some describing the service as incompetent and rude.
Staff Attitude
Numerous reviews highlighted a lack of professionalism and respect from employees, with many customers feeling disrespected and poorly treated.
Package Handling
There are frequent complaints about lost or mishandled packages, with customers expressing concerns about theft and poor tracking.
Mixed Experiences
While some customers reported positive experiences with helpful staff, these were often overshadowed by the overall negative feedback regarding service and staff behavior.
Facility Issues
Several reviews mentioned cleanliness issues and inadequate facilities, such as running out of basic supplies like stamps.
MD
Molly Dobkin
2 days ago
1.0
I asked the teller what stamps they had for sale. He said, “I’m sorry, I don’t have any stamps.” At the post office. I didn’t even bother to question it, because this is a notoriously bad post office.
LC
Louise Castellano
Nov 15, 2025
1.0
After my experience today, maybe privatizing the USPS is the way to go. Time to pay for a UPS P.O. Box. I’d rather spend money than rely on this post office.
BS
Bair Saganov
Nov 5, 2025
1.0
Terrible service — I’ve never experienced anything like it in my life. I approached the service window, and not only was the employee not working but chatting with his friend, he also couldn’t understand the document I brought to open a box. Failing to do his job, he told me I had to wait until he was ready to call me because he was talking to his buddy. There wasn’t a single person in line. Absolutely incompetent.
LS
Lev S.
Oct 8, 2025
1.0
Postmen don't care about your package. They leave a non-existent note in an unsafe location, and you'll have to go to the post office to pick it up.
LJ
Luka Japaridze
Sep 24, 2025
1.0
This post office is characterized by very poor service. After waiting for 35 minutes, clerk number 30 finally showed up at the counter, by which time a long line had already formed in the hall. The clerk refused to accept cash for sending a letter, saying “I don’t serve cash, only debit cards,” and even refused credit cards. He told me to leave and come back with a card. He did not redirect me to another clerk, even though that one was accepting cash as usual. They didn’t even have a single pen available. It is a disgraceful office, with disgraceful employees who could barely hide their joy at having an excuse to turn me away. Hopefully, the post office will switch entirely to electronic service. And they should also dismiss the targeted hire employees, who clearly have no desire to work in the first place.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 419 McDonald Ave?
You can send mail and ship packages, buy money orders, rent Post Office boxes, apply for passports, get gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this location?
Most Post Offices require scheduling an appointment online for passport services, though some limited walk-in hours may be available.
What are the operating hours for the USPS at 419 McDonald Ave?
Monday to Friday, 9:30 AM to 6:00 PM; Saturday, 9:00 AM to 2:00 PM; closed on Sundays.
Is it possible to get a PO Box at this Post Office?
Yes, you can reserve a PO Box online or in person. Prices vary by location, and most lobbies provide 24/7 access to PO Boxes.
What is the cost to take a passport photo at this USPS location?
The current fee for a passport photo is $15.
Are there nearby public transport options to get to the USPS at 419 McDonald Ave?
Yes, the MTA Subway - Church Ave (F/G) and MTA - Church Ave. Subway Station are nearby and can help you reach the Post Office conveniently.
What nearby amenities can I visit around the USPS location?
Nearby you can find dining options like Shingara (Bangladeshi Restaurant), Friendly's Chinese Food, and Hot Bagels, perfect for a meal before or after your postal visit.
Where can I find banking services near the USPS on McDonald Ave?
Webster Bank is close by and can assist with your banking and financial needs.
Are there any healthcare facilities near the Post Office?
Yes, Brooklyn Medical Services and Multispecialty Medical Office are nearby for medical and family practice needs.