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Brand Certified

United States Postal Service

1.9
(377 reviews)

Business Details

419 McDonald Ave, Brooklyn, NY
11218, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 419 McDonald Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
419 McDonald Ave, Brooklyn, NY
11218, United States

Hours

Reviews

1.9
377 reviews
5 stars
65
4 stars
13
3 stars
9
2 stars
19
1 star
271

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism and respect.

Long Wait Times

Numerous reviews highlighted consistently long wait times, often with only one window open during busy periods.

Package Handling Issues

Several customers experienced problems with lost or mishandled packages, leading to frustration and distrust in the service.

Mixed Experiences

While many reviews were negative, a few customers reported positive interactions and efficient service, indicating some variability in staff performance.
  • KG
    Kimberly Goughnour
    Feb 9, 2026
    5.0
    I’ve only had one experience with them where I had an important package stuck at the distribution center (another location) with no updates for days. Within a day of submitting a case to USPS, the postal worker from this location called me, found out where my package was, called me back to tell me it would be delivered the next day, and it was. I’m very grateful for this woman and her help.
  • AK
    Ann Koemets
    Jan 26, 2026
    5.0
    It was fest and professional. I accidentally put a sad face on the review. All 5 stars for postal worker. Thank you!
  • VC
    Victor Chirco
    Jan 26, 2026
    1.0
    I know this post office over 20 years .The major problem is when the line is long they should have more clerks at the windows that are closed. What pisses me off they have three windows two who takes care of just the postage and package to send off. The other only takes care of the slips for pick up there isn’t that many of that even if it is when that is done that person should stay at the window and help out doing the other stuff. Some of the clerks are nice some need to adjust their attitudes this goes for the customers to.
  • LA
    Ludovik A
    Dec 26, 2025
    1.0
    The staff is 100% dei hires
  • MA
    Mohammed Alfaqih
    Dec 23, 2025
    1.0
    One worker doing the job very slowly…

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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