Certified by United States Postal Service • Mar 01, 2026
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Visit your local Post Office™ at 344 Avenue U to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
242 reviews
5 stars
32
4 stars
9
3 stars1
2 stars
8
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers feeling dismissed and disrespected.
Service Efficiency
Customers reported long wait times and slow service, often with only one window open despite high customer volume.
Delivery Issues
Many complaints were made regarding lost packages, failed delivery attempts, and unresponsive customer service regarding tracking and redelivery.
Staff Attitude
Several reviews noted a lack of courtesy and respect from employees, particularly towards non-English speakers and those seeking assistance.
MS
Megami Saikou
Feb 2, 2026
4.0
Not that bad
DL
Dara Loni
Jan 29, 2026
1.0
Absolutely horrible. Bad service. Rude workers.
BL
Bohammond Lee
Jan 29, 2026
1.0
Postal worker in the morning rude for no reason. She walking around on her phone making her rounds going from window to window taping papers to the glass. She gets to last window rings the bell. Customers walk up to her. Here she go mad rude "I didn't call nobody!". How we supposed to know if you don't say nothing? It's about 0915. Way too early for this.
DC
Dane Clayton
Jan 18, 2026
5.0
TUES.9/8/2020, 5:01A, I had an idea to install an Obstruction of the Mail sign on the fence. I driver side backed in around the brown telephone pole with a 32 Feet trailer and took a picture of it. This was the basis for creating the sign. I have heard “a picture is worth a thousand words”. So I wanted to hear the words. I presented my layout to the Supervisor at the time. My presentation went nowhere. I did not pursue any further. November 2025, a new Supervisor is on duty. The 2020 Supervisor is now on maternity leave. Now I have a 28 Feet trailer to back in with, for all of the 32 Feet trailers were returned to their owners. I struggled to back in the first time back after 5 years. I vowed to redeem myself with a driver side backing. The Mail Handler there asked if I had difficulty backing in. For it was evident that previous drivers were having difficulty. I decided to take a 38 Feet trailer the next time I was coming to Gravesend Station. That day came on TUES.11/25/2025, 4:24A. The present Supervisor just came from the 61st Precinct/ 2575 Coney Island Ave/ Brooklyn, NY 11223-5027 (Gravesend Neck Road and Ave W), because the driver before me could not back in because “vehicles was all over the street and in the middle of the road”. A picture was furnished. It was blurred. It had double back wheels. So it was definitely a 38 Feet trailer or a 45 trailer. Then a light bulb went off that I must bring a 38 feet trailer and a 45 feet trailer, to stop the narrative of “vehicles was all over the street and in the middle of the road”. I then remembered Jack Ma, "In complaints, there is opportunity". The Supervisor made reference to the federal law of Mail Obstruction and I wanted to see this reference. He showed me the reference and told me there is a sign on the fence at East New York Station/ 2645 Atlantic Avenue/ Brooklyn, NY 11207. Look at this situation. I have backed into an opportunity. I took the moment and video taped all the attached signs on the fences and walls in the yard and Avenue U. I noticed fifteen opportunities: 1) Obstruction of the Mail sign 2) Circumference of a Circle/ Tractor Trailer Tire sign 3) NO TRESPASSING sign 4) VEHICLES AND THEIR CONTENTS sign 5) POSTAL EMPLOYEES ONLY sign 6) NO LOITERING sign 7) Laminated Supervisor sign 8) Floppy disk like Area Manager sign 9) Floppy disk like Manager sign 10) Floppy disk like Supervisor sign 11) Floppy disk like NO PARKING ANYTIME sign 12) Floppy disk like APWU sign 13) Floppy disk like NALC sign 14) Retouched bay lines and 15) Vertical Now Hiring sign on Avenue U. The NOW HIRING SIGN SPECIFICATIONS: 1) The sign is 48” (4 feet) Wide x 120' (10 feet) High. 2) Dibond 1/8' with full color print rated for fade resistance up to 10 years outdoors. 3) Engineer Grade Reflective with Ultra-premium laminate for maximum UV weather and scratch resistance. 4) Custom pre-drilled holes - 3/8 diameter, 15 holes (15 lag shields/ anchors, 15 washers and 15 lag screws), 3 holes per row, 5 rows 5) The reflective aluminum sign weighs 42 LBS. 6) Shutterstock image taken in Honolulu, Hawaii USA - Sat.July 30th, 2022: A "now hiring" sign for the US Postal Service at the Waikiki Post Office and digitally mastered into a fenceless cast shadow free image. 7) Use aluminum straight edges/ rulers for the back support of the sign to attach to a gate or a fence. 1/8" Custom Dibond Reinforcement Strips with holes to match sign panels (3 strips). 8) Originally invented in 1965, Dibond has stood the test of time outside as one of the most durable materials available in the entire sign industry. While similar in appearance to an Aluminum sign, a Dibond sign is far stronger and less flexible. Dibond is made by two factory-painted sheets of aluminum (0.3 mm thick) permanently bonded to both sides of a high-density solid plastic core, sandwiching the plastic in between. The plastic core adds thickness and rigidity, while the aluminum exterior serves as a weatherproof surface that can easily be printed on. Similar to Alumalite, only the core of Dibond is solid plastic.
DE
Dick Ethen
Jan 10, 2026
1.0
Ladies and Gentlemen, sit back and relax as you read this review. Because this review is going to be a BUMPY ride!
I came to this USPS location today to apply for a new passport, and the experience was awful from start to finish.
The woman who was supposed to be helping us had headphones in the entire time, was constantly on her phone, and spent more time chatting than doing her job. I waited around 20 minutes, and people were skipping the line with no organization or explanation.
When she finally “helped” me, her attitude was terrible—rude, dismissive, and clearly uninterested in doing her job properly. Bad attitude alone is frustrating, but what made this experience unacceptable was her racist assumption.
Because I was speaking Chinese to someone else, she assumed I didn’t speak English. I was literally speaking to her in English, fluently, with an English accent. Despite that, she told the person she was on the phone with, “I’ve got people who don’t understand English.” That was incredibly disrespectful and unnecessary.
Maybe she was having a bad day—fine. But that does not excuse treating customers like this or making assumptions based on appearance or language. We’re all human, and no one deserves to be treated this way.
I will not be coming back to this location. Save yourself the time and frustration and go to another USPS, even if it’s farther away. This place is not worth it.
When this woman spoke English she was mumbling and speaking so fast, like there was no need to rush. There was no line behind me... Additionally, whenever I said I didn't understand a section in the passport application she just stared at me and then spoke in a rude tone. Like okay i guess, thanks??
Extra Note :
There was a review about her as well on her phone chatting with her earphones, and being disrespectful. The review was 7 months ago, and theres a picture provided of her!
The review was made by : Anyone else W ~ credits to this person!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location on 344 Avenue U?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and may also take passport photos, but you should complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most passport services require an appointment made through the online scheduler; however, limited walk-in hours are available at select locations.
What are the operating hours for the USPS at 344 Avenue U?
This Post Office is open Monday to Friday from 9 AM to 5 PM, Saturdays from 8 AM to 1 PM, and is closed on Sundays.
How can I reserve a PO Box at this location?
You can reserve a PO Box online at the USPS website or apply in person at the Post Office with two valid forms of ID and your completed application.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary; please check with the local Post Office for exact access times.
What nearby places can I visit before or after my visit to the USPS on Avenue U?
Nearby you can visit places like the Blue Velvet Lounge for relaxing or Stitches, an arts and crafts fabric store for shopping. These locations provide options to unwind or shop near your postal visit.
Are there other postal services nearby the USPS at 344 Avenue U?
Yes, nearby postal services include the US Post Office - Gravesend Station and a UPS Access Point location, providing alternate options for your mailing and shipping needs.
What additional services are available near this USPS location for professional needs?
Nearby professional services include MatchZone Network for event photography and Galaxy Studios for event planning and photography services.
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