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Visit your local Post Office™ at 344 Avenue U to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted consistently poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Delivery Issues
Many customers reported problems with package deliveries, including lost mail, incorrect deliveries, and failure to honor redelivery requests.
Staffing Problems
Several reviews mentioned understaffing and slow service, with long wait times and inadequate personnel to handle customer needs.
Mixed Experiences
While many customers had negative experiences, a few noted instances of helpful staff and efficient service, indicating inconsistency in service quality.
Facility Conditions
Customers expressed dissatisfaction with the cleanliness and organization of the post office, describing it as dirty and chaotic.
VA
Vusala Aljanli
Nov 13, 2025
1.0
I came to pick up my order and waited 20 minutes where is order pick up window after 20 minutes one is worker said that window is not working I have questions why you put sigin ORDER pick up here???? And the didn’t help me 👎🏻
YL
Yevhenii lukashenko
Oct 21, 2025
1.0
Terrible service !!
DD
Dj
Oct 17, 2025
1.0
This is the worse post office in the neighborhood there mailman are lazy and unprofessional to the fullest..the supervisor is good for nothing is this how our tax dollars going to waste no type of discipline is given to there mailman for being unprofessional...now its time for investigation to start up on this post office I do believe they are stealing mail ...I have call a number of times about my mail being put in other neighbors mail boxes I have talk to the supervisor and everytime I will fix the issue never ever was it fix just got worser..my mail has been opened from my neighbors not realizing it was mine..not there fault...mailman fault..my mailbox clearly have a yellow sticky with name had to do this cause the way they are messing up..ALSO ARE THEY THE MAILMAN NOT REALIZING WE HAVE VIDEO CAMERAS THESE DAYS THE TRUTH IS RIGHT THERE...THAT WHOLE POST OFFICE NEEDS TO BE PUT UNDER INVESTIGATION FOR TEMPTING WITH MAIL...THEY ALSO NEED A NEW SUPERVISOR WHO AIN'T SCARE TO PUT THERE FOOT DOWN....NOW I WILL GATHERED ALL MY VIDEOS AND HOPEFULLY THE RIGHT PEOPLE WILL PUT A STOP TO THIS...OR MY NEXT STEP WILL BE GETTING THE NEWS INVOLVED...I GAVE THE SUPERVISOR MANY CHANCES..PLEAS PEOPLE IF YOU ARE HAVING ISSUES please contect the postal inspector...please lets put a stop to it...SO I AM WALKING HOME AND A MAIL LADY IS IN FRONT OF ME TALKING ABOUT SHE IS SICK PLEASE BE THERE I SM ALMOST THERE..SHE STARTS WALKING FASTER SHE GOES BY EAST 2ND STREET WHERE I LIVE AND CAR PULLS UP SHE LEAVES MAIL THERE ALMOST ROLL AWAY GUY HANDS HER SOMETHING SHE GIVES MONEY SHE TURNS AWAY AND SHE TRIP WHAT COMES OUT HER HAND A PLASTIC BAG WITH WHITE POWDER....ONLY 2 THINGS IT CAN BE.....NOW I KNOW WHY OUR MAIL ON THIS BLOCK IS SO MESS UP....LISTEN PEOPLE HAVE PROBLEMS NOT LOOKING DOWN....BUT NOW I UNDERSTAND WHY THE MAIL IS SOOOO SCREW UP .....ITS STILL AIN'T ACCEPTABLE...I HOPE SHE GETS HELP SHE NEEDS.....THIS IS NOT RIGHT CAUSE SHE CAN STEAL MAIL AND SELL IT TO PEOPLE....WOW WIW WOW....
AA
Ana
Sep 25, 2025
5.0
Everything went very well
SA
Shakira Akramova
Aug 23, 2025
1.0
Terrible customer service!! Not responding to questions ignoring & ready to call other customer
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location on 344 Avenue U?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and may also take passport photos, but you should complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most passport services require an appointment made through the online scheduler; however, limited walk-in hours are available at select locations.
What are the operating hours for the USPS at 344 Avenue U?
This Post Office is open Monday to Friday from 9 AM to 5 PM, Saturdays from 8 AM to 1 PM, and is closed on Sundays.
How can I reserve a PO Box at this location?
You can reserve a PO Box online at the USPS website or apply in person at the Post Office with two valid forms of ID and your completed application.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary; please check with the local Post Office for exact access times.
What nearby places can I visit before or after my visit to the USPS on Avenue U?
Nearby you can visit places like the Blue Velvet Lounge for relaxing or Stitches, an arts and crafts fabric store for shopping. These locations provide options to unwind or shop near your postal visit.
Are there other postal services nearby the USPS at 344 Avenue U?
Yes, nearby postal services include the US Post Office - Gravesend Station and a UPS Access Point location, providing alternate options for your mailing and shipping needs.
What additional services are available near this USPS location for professional needs?
Nearby professional services include MatchZone Network for event photography and Galaxy Studios for event planning and photography services.