Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 344 Avenue U to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
238 reviews
5 stars
31
4 stars
8
3 stars1
2 stars
8
1 star
190
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being described as rude, unhelpful, and dismissive.
Staff Professionalism
Many customers reported unprofessional behavior from staff, including ignoring requests, being condescending, and failing to follow USPS policies.
Service Efficiency
Customers frequently complained about long wait times and slow service, often citing understaffing and inefficiency as major issues.
Package Handling
There were multiple complaints regarding lost or mishandled packages, with customers expressing frustration over delivery failures and lack of accountability.
- DEDick Ethen2 days ago1.0Ladies and Gentlemen, sit back and relax as you read this review. Because this review is going to be a BUMPY ride! I came to this USPS location today to apply for a new passport, and the experience was awful from start to finish. The woman who was supposed to be helping us had headphones in the entire time, was constantly on her phone, and spent more time chatting than doing her job. I waited around 20 minutes, and people were skipping the line with no organization or explanation. When she finally “helped” me, her attitude was terrible—rude, dismissive, and clearly uninterested in doing her job properly. Bad attitude alone is frustrating, but what made this experience unacceptable was her racist assumption. Because I was speaking Chinese to someone else, she assumed I didn’t speak English. I was literally speaking to her in English, fluently, with an English accent. Despite that, she told the person she was on the phone with, “I’ve got people who don’t understand English.” That was incredibly disrespectful and unnecessary. Maybe she was having a bad day—fine. But that does not excuse treating customers like this or making assumptions based on appearance or language. We’re all human, and no one deserves to be treated this way. I will not be coming back to this location. Save yourself the time and frustration and go to another USPS, even if it’s farther away. This place is not worth it. When this woman spoke English she was mumbling and speaking so fast, like there was no need to rush. There was no line behind me... Additionally, whenever I said I didn't understand a section in the passport application she just stared at me and then spoke in a rude tone. Like okay i guess, thanks?? Extra Note : There was a review about her as well on her phone chatting with her earphones, and being disrespectful. The review was 7 months ago, and theres a picture provided of her! The review was made by : Anyone else W ~ credits to this person!!
- LTlaura torresDec 13, 20251.0Que mal que las personas que atienden no tienen carácter para atender da pena ver a personas con mal carácter y aveces asta gritan no saben escuchar de Verían poner personal con mas accesibilidad al cliente que sepan escuchar y que sepan responder más amablemente.
- VGV GNov 29, 20251.0The worst post office. You can be home all day waiting for a package and they don't even have the decency to ring your bell and just leave a failed delivery attempt.
- VAVusala AljanliNov 13, 20251.0I came to pick up my order and waited 20 minutes where is order pick up window after 20 minutes one is worker said that window is not working I have questions why you put sigin ORDER pick up here???? And the didn’t help me 👎🏻
- DDDjOct 17, 20251.0This is the worse post office in the neighborhood there mailman are lazy and unprofessional to the fullest..the supervisor is good for nothing is this how our tax dollars going to waste no type of discipline is given to there mailman for being unprofessional...now its time for investigation to start up on this post office I do believe they are stealing mail ...I have call a number of times about my mail being put in other neighbors mail boxes I have talk to the supervisor and everytime I will fix the issue never ever was it fix just got worser..my mail has been opened from my neighbors not realizing it was mine..not there fault...mailman fault..my mailbox clearly have a yellow sticky with name had to do this cause the way they are messing up..ALSO ARE THEY THE MAILMAN NOT REALIZING WE HAVE VIDEO CAMERAS THESE DAYS THE TRUTH IS RIGHT THERE...THAT WHOLE POST OFFICE NEEDS TO BE PUT UNDER INVESTIGATION FOR TEMPTING WITH MAIL...THEY ALSO NEED A NEW SUPERVISOR WHO AIN'T SCARE TO PUT THERE FOOT DOWN....NOW I WILL GATHERED ALL MY VIDEOS AND HOPEFULLY THE RIGHT PEOPLE WILL PUT A STOP TO THIS...OR MY NEXT STEP WILL BE GETTING THE NEWS INVOLVED...I GAVE THE SUPERVISOR MANY CHANCES..PLEAS PEOPLE IF YOU ARE HAVING ISSUES please contect the postal inspector...please lets put a stop to it...SO I AM WALKING HOME AND A MAIL LADY IS IN FRONT OF ME TALKING ABOUT SHE IS SICK PLEASE BE THERE I SM ALMOST THERE..SHE STARTS WALKING FASTER SHE GOES BY EAST 2ND STREET WHERE I LIVE AND CAR PULLS UP SHE LEAVES MAIL THERE ALMOST ROLL AWAY GUY HANDS HER SOMETHING SHE GIVES MONEY SHE TURNS AWAY AND SHE TRIP WHAT COMES OUT HER HAND A PLASTIC BAG WITH WHITE POWDER....ONLY 2 THINGS IT CAN BE.....NOW I KNOW WHY OUR MAIL ON THIS BLOCK IS SO MESS UP....LISTEN PEOPLE HAVE PROBLEMS NOT LOOKING DOWN....BUT NOW I UNDERSTAND WHY THE MAIL IS SOOOO SCREW UP .....ITS STILL AIN'T ACCEPTABLE...I HOPE SHE GETS HELP SHE NEEDS.....THIS IS NOT RIGHT CAUSE SHE CAN STEAL MAIL AND SELL IT TO PEOPLE....WOW WIW WOW....
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location on 344 Avenue U?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and may also take passport photos, but you should complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most passport services require an appointment made through the online scheduler; however, limited walk-in hours are available at select locations.
What are the operating hours for the USPS at 344 Avenue U?
This Post Office is open Monday to Friday from 9 AM to 5 PM, Saturdays from 8 AM to 1 PM, and is closed on Sundays.
How can I reserve a PO Box at this location?
You can reserve a PO Box online at the USPS website or apply in person at the Post Office with two valid forms of ID and your completed application.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary; please check with the local Post Office for exact access times.
What nearby places can I visit before or after my visit to the USPS on Avenue U?
Nearby you can visit places like the Blue Velvet Lounge for relaxing or Stitches, an arts and crafts fabric store for shopping. These locations provide options to unwind or shop near your postal visit.
Are there other postal services nearby the USPS at 344 Avenue U?
Yes, nearby postal services include the US Post Office - Gravesend Station and a UPS Access Point location, providing alternate options for your mailing and shipping needs.
What additional services are available near this USPS location for professional needs?
Nearby professional services include MatchZone Network for event photography and Galaxy Studios for event planning and photography services.