United States Postal Service

1.6
385 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 609 Myrtle Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
609 Myrtle Ave, Brooklyn, NY
11205, United States

Hours

Reviews

1.6
385 reviews
5 stars
42
4 stars
12
3 stars
5
2 stars
12
1 star
314

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlight consistently rude and unprofessional behavior from staff, leading to a negative customer experience.

Service Reliability

Customers report issues with service reliability, including missed appointments, unfulfilled delivery promises, and lack of communication regarding service changes.

Efficiency

While some customers noted quick service during their visits, many expressed frustration with long wait times and inefficient handling of tasks.

Customer Support

There are complaints about poor customer support, including unhelpful responses to inquiries and a lack of assistance with issues like lost packages.

Mixed Experiences

A few customers reported positive experiences with specific staff members, indicating that service quality may vary significantly depending on the employee.
  • TG
    Taylor Gates
    Nov 17, 2025
    4.0
    staff always does a great job assisting! never had any issues - only concern is that shipping and package materials are often out of stock
  • JP
    jesse pelzar
    Nov 17, 2025
    1.0
    They are never prioritizing the people with pre labeled or stamped postage’s. There needs to be a drop off box!!! Or have someone collect when the line is out the door. One guy does this occasionally but the employees are not given proper guidance to do this more frequently.
  • RS
    Robin Smith
    Nov 6, 2025
    1.0
    This is by far the worst post office i have seen either the mail carrier is putting my mail in other people boxes to the not delivering my packages.i request redelivery becaue the never brought my package and guess what they never redelivered it.i have to go pick up my package after have a procedure done on my back.oh and dont let me get started on the attitudes the clerks be having.you would think with all the negative reviews this post office would get it together but instead they are getting worst.
  • SS
    Sabrina
    Oct 8, 2025
    1.0
    If I could give 0 stars, I would. I’ve never been met with a more rude tone than here. Unfortunately I have to go here to pick up my package😂
  • AU
    Anonymous User
    Oct 7, 2025
    1.0
    I arrived and waited in line until I was called. The employees appeared disengaged and uncertain in their roles, providing minimal guidance on completing the certified mail form and return receipt. The overall interaction felt unnecessarily difficult and lacking in professionalism. They could improve by offering clear instructions, showing more attentiveness, and maintaining a professional, helpful attitude toward customers.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.