Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5501 7th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
445 reviews
5 stars
54
4 stars
16
3 stars
17
2 stars
15
1 star
343
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling disrespected and ignored during their visits.
Staffing Issues
Customers reported long wait times and inadequate staffing, leading to frustration and delays in service.
Package Handling
There were multiple complaints about lost packages and poor handling of deliveries, with customers expressing dissatisfaction over the reliability of the service.
Facility Conditions
The post office was described as cramped and outdated, contributing to a negative overall experience for customers.
Mixed Experiences
While many reviews were negative, a few customers mentioned positive interactions with specific staff members, indicating that experiences may vary.
- BBBen3 days ago1.0If I can give 0 I will give 0
- CCCharleneNov 14, 20251.0寄一天到收了$46，好几天了，东西都不知道在哪里，问他们还不搭理人，让我们打电话。妈的真不负责
- KMKatie MancineNov 13, 20255.0The fine people working the phones at this post office location helped me track down my mail carrier for a package being delivered the day I was leaving the area for 2 months. When it turned out she didn’t have the package, they helped track down the truck that had it, and the carrier delivered the package promptly. This was a USPS miracle, do not say anything bad about the kind people working this USPS location, they are excellent at what they do.
- SYShin YamaokaNov 10, 20251.0They don’t know what they’re doing
- SRStar RiveraNov 4, 20252.0It’s very crowded and hot and stuffy. They don’t have much staff and I think they need an upgrade to a better environment.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the 5501 7th Ave United States Postal Service location?
You can send mail and packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment via the online scheduler. Limited walk-in hours may be available.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is $15.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or in person by bringing two valid IDs and completing an application. Visit the USPS website for online reservations.
Are PO Boxes accessible after regular business hours?
Most locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for exact details.
What are the operating hours for this Brooklyn Post Office?
Monday through Friday, it is open from 9 AM to 5 PM. On Saturday, it operates from 8 AM to 1 PM. It is closed on Sundays.
Is there a nearby transit option to reach the Post Office at 5501 7th Ave?
Yes, customers can use Citi Bike nearby for convenient bike rentals to easily access the Post Office.
What dining options are close to the Post Office at 5501 7th Ave?
Nearby restaurants include Chuan Tian Xia, a Chinese seafood restaurant; Mr Duck, offering Asian cuisine; and Tokyo Ya, a Japanese restaurant, ideal for meals before or after your visit.
What local services are near this USPS location for customers?
Customers can find beauty and spa services at CK2 Beauty Skin Care Center and J1 Hair Salon nearby, as well as health services like Quest Diagnostics and One Dental.