United States Postal Service

1.3
784 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 47 Debevoise St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
47 Debevoise St, Brooklyn, NY
11206, United States

Hours

Reviews

1.3
784 reviews
5 stars
43
4 stars
12
3 stars
16
2 stars
21
1 star
692

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Delivery Issues

Many customers reported consistent problems with package deliveries, including misdeliveries, lack of delivery attempts, and packages being marked as delivered when they were not.

Staff Attitude

Several reviews noted that employees appeared lazy, unmotivated, and unprofessional, contributing to a negative customer experience.

Long Wait Times

Customers frequently mentioned long wait times both for service and for package pickups, often exacerbated by understaffing.

Facility Conditions

The post office was described as dirty and poorly maintained, with complaints about the overall environment contributing to a negative impression.
  • DR
    Donald Romero
    Nov 14, 2025
    1.0
    Bad experience in this location staff very unprofessional wouldn’t recommend this post office to anybody and they don’t know how to treat the customers
  • JP
    jose perez
    Oct 30, 2025
    1.0
    They never delivered the package they said they go to house but they don't there is the workers don't wanted to work
  • FK
    Farzad Khosravi
    Oct 14, 2025
    1.0
    Not only is it an ugly place. But you’ll turn into a skeleton before anyone services you. Good luck.
  • AP
    Arianna Palandri
    Oct 9, 2025
    1.0
    Worst post office I've ever been to :/ Employees will regularly make a full line of people wait for 10 minutes because they are having personal conversations or just abruptly leave with no explanation mid service
  • MP
    Megan Presley
    Oct 4, 2025
    1.0
    All of my packages have been returned or marked as non delivered. I call to leave access instructions for the building and have confirmed with landlord that they have a key to the building for delivery. They constantly mark “attempted delivery” when the time shows that I was as home during the attempt. Delivery doesn’t attempt to use the provided key information, buzz the door, or leave a delivery notice. They even shove envelopes under the door to be torn and left wet, instead of delivering inside into the residence mailboxes. Never seen such poor execution of delivery, have never spent more time on the phone with customer service trying to track down lost packages, and have never had drivers obviously lie about attempted delivery before. I honestly don’t know what else I can do at this point to ensure safe and secure delivery of my mail. Incredibly disappointing and frustrating.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.