United States Postal Service

1.3
788 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 47 Debevoise St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
47 Debevoise St, Brooklyn, NY
11206, United States

Hours

Reviews

1.3
788 reviews
5 stars
46
4 stars
12
3 stars
16
2 stars
21
1 star
693

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and dismissive.

Delivery Issues

Many customers reported consistent problems with package delivery, including missed deliveries and packages marked as delivered when they were not.

Staff Attitude

Several reviews noted a lack of professionalism and a negative attitude among staff, contributing to a frustrating customer experience.

Facility Conditions

Customers expressed dissatisfaction with the cleanliness and overall condition of the post office, describing it as dirty and unwelcoming.
  • IJ
    Imani Johnson
    2 days ago
    1.0
    Terrible
  • ML
    Mel L
    Dec 27, 2025
    5.0
    Despite What I read online, I still went in there And Conducted my business And I had a Pretty pleasant experience-my only thing is just the aesthetics of the place has to get cleaned up a little bit.
  • JT
    J T
    Dec 15, 2025
    5.0
    Ships international packages very efficiently. Staff are kind and respectful
  • MM
    Melody
    Dec 8, 2025
    5.0
    I went here to get my passport application processed. The workers behind the counter were helpful & kind, as well as the process was smooth. Just be aware this location does not do photo services for passports but there is a place that does that’s right up the block and around the corner. I was able to get my pictures taken quickly and come back to the office with no issues. There was a wait time but that is to be expected at any post office or government building. Thank you USPS!!
  • DS
    Domingo Soto
    Dec 3, 2025
    1.0
    No recibí mi paquete, fui a preguntar que había pasado , no me resolvieron nada y me dijeron que hiciera mi reclamo en línea

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.