The UPS Store

3.3
213 reviews
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Business Details

8225 5th Ave, Brooklyn, NY
11209, United States
(718) 680-8225
https://locations.theupsstore.com/ny/brooklyn/8225-5th-ave
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4844 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of 5th Ave & 83rd Street.

Details

  • DeliveryNot available

Location

The UPS Store
8225 5th Ave, Brooklyn, NY
11209, United States

Hours

Reviews

3.3
213 reviews
5 stars
107
4 stars
18
3 stars
5
2 stars
6
1 star
77

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being helpful, professional, and efficient, although some reported rude behavior from certain employees.

Store Hours

Numerous reviews highlighted issues with the store not opening on time, leading to frustration among customers.

Customer Service

Feedback was mixed, with some customers experiencing excellent service while others reported rude and unprofessional interactions.

Pricing Issues

Several customers expressed dissatisfaction with pricing, particularly regarding charges for printing and packaging services.
  • ML
    Michael Lisi
    Jan 3, 2026
    5.0
    I can't go into this store without being reminded of how truly lovely and hard working the woman is who works (owns?) the store. One day someone lost the store keys and it opened late by a few minutes, another morning the evening staff failed to leave the computers on delaying those of us waiting for her service the next morning, etc... so there are opportunities to be critical of this small business, but this woman makes up for it in spades and treats everyone with respect and appreciation. I wish I knew her name. She is simply out to make it right for her customers, is very efficient, fast, professional and has the kindest disposition without being a push over. A pure pleasure to deal with her and this store.
  • DJ
    David Jokhadze
    Dec 23, 2025
    1.0
    The store hours clearly state that it opens at 8:00 AM. It is now 8:20 and I have been standing here for the past 20 minutes, but the store is still closed and no one is present. As a result, I am now late for my job. This is very disappointing. If the store does not operate starting at the stated time, the operational hours should be updated.
  • FF
    fran fragomeni
    Dec 22, 2025
    5.0
    Long time customer here - they are quick and efficient while still being courteous. Sometimes Im not quite ready with my QR code and they are very patient - even their little dog is friendly. A great team dedicated to shipping out your needs.
  • CL
    Carlene Laimos
    Dec 13, 2025
    5.0
    Great help great help
  • HL
    Helen Liu
    Sep 22, 2025
    5.0
    Zee is such a great employee. when I got there, the line was out the door and by the time I knew it, I was standing in front of her. It was unbelievable how she took care of all those customers. thank you for such great service and by the way, your other employees are great also.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 2:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4844 in Brooklyn offer?

The UPS Store #4844 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.