The UPS Store

3.3
209 reviews
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Business Details

8225 5th Ave, Brooklyn, NY
11209, United States
(718) 680-8225
https://locations.theupsstore.com/ny/brooklyn/8225-5th-ave
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4844 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of 5th Ave & 83rd Street.

Details

  • DeliveryNot available

Location

The UPS Store
8225 5th Ave, Brooklyn, NY
11209, United States

Hours

Reviews

3.3
209 reviews
5 stars
104
4 stars
18
3 stars
5
2 stars
6
1 star
76

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while some customers praised their helpfulness and efficiency, others reported rudeness and unprofessional behavior.

Store Hours

Numerous complaints about the store not opening on time, leading to frustration among customers who rely on the posted hours.

Customer Service

Customer service experiences vary widely, with some customers highlighting excellent service while others reported poor treatment and high charges.

Pricing Issues

Several reviews mention dissatisfaction with pricing, particularly regarding charges for printing and packaging, which some customers found excessive.

Overall Experience

The overall sentiment is divided; while some customers appreciate the service and staff, many express disappointment with the management and operational inconsistencies.
  • HL
    Helen Liu
    Sep 22, 2025
    5.0
    Zee is such a great employee. when I got there, the line was out the door and by the time I knew it, I was standing in front of her. It was unbelievable how she took care of all those customers. thank you for such great service and by the way, your other employees are great also.
  • ST
    SheetMusic Transcriptions
    Sep 13, 2025
    1.0
    Very rude and unprofessional staff
  • IM
    Irina_Irinka M
    Aug 27, 2025
    1.0
    The posted store hours on a door clearly say 8:00 AM – 6:30 PM. I arrived at 8:20 AM, and the store was still closed with no one inside. This is absolutely unprofessional. Either update the hours on your door or make sure to open on time. It’s very frustrating and disappointing to see a business in this area operate like this.... especially brand name as UPS STORE!!
  • KB
    Keith Brown
    Aug 16, 2025
    5.0
    I'm a long time customer, staff is extremely professional, knowledgeable and very curious. Depends on what time you go there but usually after 4pm "rush hour" it's really busy but their actually extremely efficient and your in and out before you even realize it. Great job guys.
  • AP
    Avani Patel
    Jul 14, 2025
    1.0
    The owner is rude and did not explain when I paid for my notary that cash is $2 and credit card is $2.50. I paid by my card and I realized over the phone he said $2. I went back and asked him that over the phone he said $2. He is like its a different price for a credit card. He should have mentioned that or have a sign to let the customer know prices are different for credit card and cash. Not going back here for my notary again.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 2:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4844 in Brooklyn offer?

The UPS Store #4844 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.