Brand Certified

The UPS Store

3.3

(212 reviews)

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Business Details

8225 5th Ave, Brooklyn, NY

11209, United States

(718) 680-8225

https://locations.theupsstore.com/ny/brooklyn/8225-5th-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #4844 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of 5th Ave & 83rd Street.

Details

DeliveryNot available

Location

The UPS Store

8225 5th Ave, Brooklyn, NY

11209, United States

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Hours

Monday8:00 AM - 6:30 PM

Tuesday8:00 AM - 6:30 PM

Wednesday8:00 AM - 6:30 PM

Thursday8:00 AM - 6:30 PM

Friday8:00 AM - 6:30 PM

Saturday10:00 AM - 4:00 PM

Sunday11:00 AM - 2:00 PM

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-10-12Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

3.3

212 reviews

5 stars

106

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised the helpfulness and efficiency of employees, others reported rude and unprofessional behavior.

Store Hours

Multiple reviews highlighted issues with the store not opening on time, leading to customer frustration.

Pricing Issues

Several customers expressed dissatisfaction with high charges for services, particularly for printing and packaging, feeling that prices were unfair compared to other locations.

Overall Experience

While some customers had positive experiences and appreciated the service, many others reported significant issues, leading to a polarized perception of the business.

ML
Michael Lisi
Jan 3, 2026
5.0
I can't go into this store without being reminded of how truly lovely and hard working the woman is who works (owns?) the store. One day someone lost the store keys and it opened late by a few minutes, another morning the evening staff failed to leave the computers on delaying those of us waiting for her service the next morning, etc... so there are opportunities to be critical of this small business, but this woman makes up for it in spades and treats everyone with respect and appreciation. I wish I knew her name. She is simply out to make it right for her customers, is very efficient, fast, professional and has the kindest disposition without being a push over. A pure pleasure to deal with her and this store.
DJ
David Jokhadze
Dec 23, 2025
1.0
The store hours clearly state that it opens at 8:00 AM. It is now 8:20 and I have been standing here for the past 20 minutes, but the store is still closed and no one is present. As a result, I am now late for my job. This is very disappointing. If the store does not operate starting at the stated time, the operational hours should be updated.
FF
fran fragomeni
Dec 22, 2025
5.0
Long time customer here - they are quick and efficient while still being courteous. Sometimes Im not quite ready with my QR code and they are very patient - even their little dog is friendly. A great team dedicated to shipping out your needs.
CL
Carlene Laimos
Dec 13, 2025
5.0
Great help great help
HL
Helen Liu
Sep 22, 2025
5.0
Zee is such a great employee. when I got there, the line was out the door and by the time I knew it, I was standing in front of her. It was unbelievable how she took care of all those customers. thank you for such great service and by the way, your other employees are great also.