The UPS Store

3.6
519 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5673 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - N 7th, Between Bedford Ave And Berry St.

Details

  • DeliveryNot available

Location

The UPS Store
144 N 7th St, Brooklyn, NY
11211, United States

Hours

Reviews

3.6
519 reviews
5 stars
314
4 stars
11
3 stars
13
2 stars
15
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Operational Issues

Customers frequently reported problems with store hours, including being closed during posted hours and long wait times.

Pricing Concerns

Several reviews mentioned dissatisfaction with additional charges for services like printing labels and taping boxes, which are seen as excessive.

Staff Recognition

Nick received multiple positive mentions for his exceptional service, highlighting the impact of individual employees on customer experiences.
  • MO
    Marie Olentino
    5 days ago
    5.0
    Always busy but quick and knowledgeable staff. (Parking around terrible)
  • EP
    Emily Pakulski
    6 days ago
    5.0
    No wait when I popped in here to drop off my package around 7:30pm tonight and really wanted to give a 5 star review because of the kind staff member who saw me struggling to fit something in a grocery bag before I left and went out of his way to get me a bigger bag from the back. Super thoughtful. Thank you!
  • LG
    Lorena Gesuale
    Dec 21, 2025
    1.0
    be prepared to wait outside bc this place never adheres to their hours
  • JP
    Joseph Posner
    Dec 7, 2025
    1.0
    Showed up and store is randomly closed during business hours.. no signs or anything… two days in a row now…
  • SG
    S Gano
    Nov 29, 2025
    1.0
    Took my gfs package and immediately lost it. We went back 10 min later to ask why we were overcharged and we asked where our small package was and he looked around for it for a while and couldnt find it. We left figuring hed find it and scan it and It ended up not ever being scanned and we are out $35. Who is “juan”? And you have one job and thats to make sure packages are safe. He wasnt even apologetic or had any sense of urgency to find it.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5673 in Brooklyn offer?

The UPS Store #5673 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.