The UPS Store

2.9
178 reviews
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Business Details

320 7th Ave, Brooklyn, NY
11215, United States
(718) 499-0464
https://locations.theupsstore.com/ny/brooklyn/320-7th-ave
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3678 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
320 7th Ave, Brooklyn, NY
11215, United States

Hours

Reviews

2.9
178 reviews
5 stars
72
4 stars
10
3 stars
3
2 stars
7
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praise the staff for being friendly and helpful, others report rude and unprofessional behavior from certain employees.

Store Hours

Many customers express frustration over inconsistent opening times, with reports of the store not opening at the advertised hours.

Pricing Issues

Several reviews mention high shipping costs and unexpected fees, leading to dissatisfaction with pricing transparency.

Overall Experience

While some customers have had positive experiences and appreciate the service, others report significant issues, including lost packages and poor handling of returns.

Staff Competence

There are mixed reviews regarding staff competence, with some praising helpfulness and efficiency, while others report unhelpfulness and lack of knowledge.
  • PW
    Peter Wong
    3 days ago
    5.0
    Great service here! I have used this place for me and my family’s mailbox for almost a decade. Don’t lose stuff from Amazon. Don’t have to fill out change of addresss forms for a lot of places when I move. Makes my life so much more convenient!
  • LC
    Lola Catero
    6 days ago
    5.0
    The people that work here are delightful. Every time I come in I observe them really helping out customers. They are patient and kind. They say hello, ask how I am. I’ve watched them go above and beyond to help out older folks that aren’t as tech savvy be able to complete their shipping. In a line of work that often goes overlooked and under thanked, they still show up with a smile ready to support. They deserve praise - and a raise.
  • HR
    Heath Raymond
    Oct 28, 2025
    5.0
    The staff has gone above and beyond to help me multiple times. Compared to other UPS stores this one is a diamond in the rough. A lot of reviews are upset with the company UPS and cant differentiate the individual location versus the corporation, this individual location from my personal experience, has been nothing but professional and competent the multiple times I’ve sent packages from there.
  • GF
    Guy Feingold
    Oct 25, 2025
    5.0
    Everyone is so nice !!
  • SN
    Sydney N
    Oct 2, 2025
    5.0
    For the last 6 years I have been regularly shipping packages, prepaid dropoffs and returns, from this store and the one on 5th. This UPS store (7th Ave) is by far the better option! It’s my go to now. It gets very busy around 4-5pm but the staff has always been polite (even if overwhelmed and frantic). Computers to easily air drop files and print for a fee.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Brooklyn offer?

The UPS Store in Brooklyn provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, and more.