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The UPS Store

2.9
(187 reviews)

Business Details

320 7th Ave, Brooklyn, NY
11215, United States
(718) 499-0464
https://locations.theupsstore.com/ny/brooklyn/320-7th-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3678 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
320 7th Ave, Brooklyn, NY
11215, United States

Hours

Reviews

2.9
187 reviews
5 stars
75
4 stars
13
3 stars
3
2 stars
7
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unhelpful.

Store Hours

Many customers expressed frustration with inconsistent store hours, often finding the store closed during posted hours.

Pricing Issues

Several reviews mention unexpected charges and high prices for shipping services, leading to dissatisfaction among customers.

Staff Efficiency

While some customers noted quick and efficient service, others reported long wait times and understaffing during busy periods.
  • YJ
    Yolanda Jones
    1 day ago
    4.0
    Shout outs to Allen, the owner. I came in the store today & didn't mind the long line. There was only one person behind the counter & the owner trying to recieve a big box delivery. First off the employee DOES NOT WORK WELL UNDER PRESSURE. How is the employee asking for help from Allen (the owner) then tells Allen to do the task Allen just told him to do. Absolutely ridiculous! The employee then proceeds to take a customer after me on a register that he knows is slow & tells the customer it going to take several minutes to load up, comes back to the register I was at to "assist me" but has me doing his job of putting labels on my packages. What a crazy thing to witness & experience. Again, employee needs training and seems to want to have people do his job for him. Shout out to Allen!
  • GV
    Gabrielle Vital
    Feb 19, 2026
    5.0
    No thrills but functional UPS store, good guys work here
  • AM
    Andréas Matsakis
    Feb 7, 2026
    1.0
    Please change your opening hours if you’re not able to open on time. Came twice this week at 9:15 (Tuesday) and 10:15 (Saturday) and nobody was at the store
  • CC
    Crystal
    Feb 1, 2026
    4.0
    I’ve been coming to this store for years and the service is great and fast! Better than the other UPS store in the neighborhood
  • JW
    Joy Weinberg
    Jan 13, 2026
    5.0
    Have used this location often and been recently unhappy with one attendant who is surly and impatient. But now they have a lovely new agent who is just delightful. Keep up the good work. A very pleasant experience.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Brooklyn offer?

The UPS Store in Brooklyn provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, and more.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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