The UPS Store

2.9
353 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6812 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
1623 Flatbush Ave, Brooklyn, NY
11210, United States

Hours

Reviews

2.9
353 reviews
5 stars
137
4 stars
21
3 stars
18
2 stars
20
1 star
157

What are people saying?

AI-generated from recent customer reviews

Inaccurate Hours

Numerous customers reported that the store's posted hours do not match actual operating times, leading to frustration and wasted trips.

Customer Service

While some staff members received praise for their helpfulness, many reviews highlighted rude behavior and poor customer service from employees.

Long Wait Times

Customers frequently mentioned long lines and slow service, indicating that the store may be understaffed during busy periods.

Store Accessibility

The store's inconsistent hours and closures, particularly on Saturdays, have caused significant inconvenience for customers.
  • TH
    Taneika Head
    1 day ago
    4.0
    It's a UPS store 🤷🏿‍♂️. Its usually crowded no matter when you go HOWEVER I went on Saturday(1/10/2026) around 1230p and they were definitely closed. The sign in the window also confirmed they are closed on Saturdays. So the entry here for Saturdays hours are incorrect.
  • RL
    Robin Lindsey
    2 days ago
    1.0
    This place is closed on Saturday but people don't know they come all this way and it's closed. I worry the store that states OPEN on website when it's not open service could be shoddy.
  • BQ
    B “QueenB”
    Jan 4, 2026
    1.0
    Hours says open until 4pm. I got there at 3:30 to find the doors lock but customers inside. I was told they are closing early and not taking any more people. This is now the second time this has happened. Who is in charge of running this store and why have them been able to make their own hours and rules.
  • DG
    Dana Guyet
    Jan 3, 2026
    3.0
    The service is fine but honestly the fact that they can’t bother to keep hours updated on the internet is just awful. So inconsiderate to let people show up to find the store closed. It says it was confirmed 2 weeks ago but how is that possible if it’s wrong??
  • NJ
    Nouman Jarral
    Jan 2, 2026
    1.0
    I waited for my turn then asked for notary and one guy who was working said we don’t do notary anymore,what the hell so why didn’t u take off the big sign of notary just to give hard time to customers and waste their time.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6812 in Brooklyn offer?

The UPS Store #6812 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access.