The UPS Store

2.9
339 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6812 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
1623 Flatbush Ave, Brooklyn, NY
11210, United States

Hours

Reviews

2.9
339 reviews
5 stars
134
4 stars
19
3 stars
17
2 stars
19
1 star
150

What are people saying?

AI-generated from recent customer reviews

Inaccurate Hours

Numerous customers reported that the store hours listed online do not match the actual hours, leading to frustration and wasted trips.

Customer Service

Feedback indicates that staff behavior is often unprofessional and rude, with many customers feeling ignored or poorly treated.

Long Wait Times

Customers frequently mentioned long lines and slow service, often due to understaffing, which contributes to a negative experience.

Store Setup Issues

The layout of the store and the combined line for self-service and customer service were criticized for causing confusion and inefficiency.

Convenient Location

Despite the issues, some customers noted the convenience of the store's location, which is a positive aspect for the community.
  • MT
    Mercella Thompson
    3 days ago
    2.0
    This business hasn't updated their store hours for at least 2 weeks. I came on friday at 4:40pm to get my Amazon package (which includes my medication) just to find that they close early now and my package is locked inside. Many others came to the store and were surprised. I uploaded the picture to google myself so hopefully people will now be aware.
  • JR
    Justin Reyes
    Nov 16, 2025
    1.0
    Absolutely awful. They had a sign up saying they were out for lunch, then took the sign down and closed the store for the rest of the day.
  • DM
    Dalisha Marie
    Nov 15, 2025
    1.0
    Every time I go on days when it says it’s open, it’s closed. So inconvenient
  • KH
    Keri Harvey
    Nov 15, 2025
    1.0
    This store says online that it is open on Saturdays and myself along with a few others just walked up to a store that is apparently closed on Saturdays.
  • LR
    Leslie-Ann Reid
    Nov 1, 2025
    1.0
    The information on this store's business hours is incorrect. It states that the store is open on Saturdays. It's not. I, along with a few other people, found out the hard way. I had a fairly large package, so I took an Uber to the store, only to find it closed. So, that was money wasted to and from the store SMH. What's so difficult about updating the online info? It is very unprofessional.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6812 in Brooklyn offer?

The UPS Store #6812 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access.