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The UPS Store

3.5
(150 reviews)

Business Details

9322 3rd Avenue, Brooklyn, NY
11209, United States
(718) 759-9100
https://locations.theupsstore.com/ny/brooklyn/9322-3rd-avenue

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4962 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 93rd & 94th Streets (95th Street On R Train).

Details

  • DeliveryNot available

Location

The UPS Store
9322 3rd Avenue, Brooklyn, NY
11209, United States

Hours

Reviews

3.5
150 reviews
5 stars
82
4 stars
12
3 stars
3
2 stars
6
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the friendly and helpful service, others reported rude and unprofessional behavior from certain employees.

Pricing Issues

Numerous reviews highlighted dissatisfaction with high prices for services and materials, including excessive charges for tape and printing.

Efficiency

While some customers experienced quick and efficient service, others reported long wait times and slow service, particularly during busy periods.

Package Handling

Several customers expressed concerns about package handling, including damaged items and lost packages, indicating a need for better care during shipping.
  • DN
    David Nek
    Jan 29, 2026
    5.0
    The store was very clean and dealt with the line super fast! I was greeted when I came in and the worker David helped me do all my Amazon returns and even taught how to switch the code to the ups store code!
  • JP
    Johnny P
    Jan 26, 2026
    1.0
    I understand the frustration of having to work on a snowy day like today, but being greeted with a rude attitude right from the start is unacceptable. The employee not only refused to accept my package, which clearly had a return label, but also accused me of lying about how I received it from Amazon. I am extremely disappointed with this company. As a business owner who frequently ships packages here, I found it particularly upsetting that the woman who was dismissive and uncooperative who wore a mask and would not provide her name or the manager’s name. No problem,I will be leaving a negative review and encouraging others to take their business elsewhere. I would prefer to ship at Staples rather than return here again. PS . To clarify nothing wrong with wearing a mask, but that's the only way I could describe the person who was rude.
  • JS
    Joan Marie Seergy
    Dec 14, 2025
    4.0
    Excellent service; ie helpful staff
  • EG
    Easy Go
    Nov 30, 2025
    2.0
    My package was damaged during shipping from this UPS location. I want to clarify that I have no issues with the internal staff at the office — they were polite and helpful. The problem is with the UPS delivery guy. When he loads packages into his ups van, he throws them very aggressively, as if he doesn’t care about the parcels. Because of this rough handling, the boxes get damaged right at the loading stage. As a result, I now have to refund my customer for a broken item. I kindly ask UPS management to review the loading process and make the necessary adjustments to ensure packages are handled with care.
  • ER
    Eyni Rendon
    Nov 4, 2025
    5.0
    The guys are super attentive. Good Job.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What packing and shipping services does The UPS Store in Brooklyn offer?

The UPS Store #4962 in Brooklyn offers expert packing, shipping, document finishing, mailbox services, notary, shredding, faxing, and printing services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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