Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4962 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 93rd & 94th Streets (95th Street On R Train).
Feedback on staff is mixed; while many customers praised the friendly and helpful service, others reported rude and unprofessional behavior from certain employees.
Pricing Issues
Numerous reviews highlighted dissatisfaction with high prices for services and materials, including excessive charges for tape and printing.
Efficiency
While some customers experienced quick and efficient service, others reported long wait times and slow service, particularly during busy periods.
Package Handling
Several customers expressed concerns about package handling, including damaged items and lost packages, indicating a need for better care during shipping.
DN
David Nek
Jan 29, 2026
5.0
The store was very clean and dealt with the line super fast! I was greeted when I came in and the worker David helped me do all my Amazon returns and even taught how to switch the code to the ups store code!
JP
Johnny P
Jan 26, 2026
1.0
I understand the frustration of having to work on a snowy day like today, but being greeted with a rude attitude right from the start is unacceptable. The employee not only refused to accept my package, which clearly had a return label, but also accused me of lying about how I received it from Amazon. I am extremely disappointed with this company. As a business owner who frequently ships packages here, I found it particularly upsetting that the woman who was dismissive and uncooperative who wore a mask and would not provide her name or the manager’s name. No problem,I will be leaving a negative review and encouraging others to take their business elsewhere. I would prefer to ship at Staples rather than return here again. PS . To clarify nothing wrong with wearing a mask, but that's the only way I could describe the person who was rude.
JS
Joan Marie Seergy
Dec 14, 2025
4.0
Excellent service; ie helpful staff
EG
Easy Go
Nov 30, 2025
2.0
My package was damaged during shipping from this UPS location. I want to clarify that I have no issues with the internal staff at the office — they were polite and helpful. The problem is with the UPS delivery guy. When he loads packages into his ups van, he throws them very aggressively, as if he doesn’t care about the parcels. Because of this rough handling, the boxes get damaged right at the loading stage. As a result, I now have to refund my customer for a broken item. I kindly ask UPS management to review the loading process and make the necessary adjustments to ensure packages are handled with care.
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What packing and shipping services does The UPS Store in Brooklyn offer?
The UPS Store #4962 in Brooklyn offers expert packing, shipping, document finishing, mailbox services, notary, shredding, faxing, and printing services.
What are the store hours for The UPS Store located at 9322 3rd Avenue?
The UPS Store is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM. Holiday hours may vary and the store is closed on certain holidays.
Is The UPS Store in Brooklyn open on Sundays?
Yes, The UPS Store in Brooklyn is open on Sundays from 11:00 AM to 4:00 PM.
Does The UPS Store provide mailbox rental services?
Yes, The UPS Store offers mailbox rental services for receiving mail and packages securely.
What payment options are accepted at The UPS Store #4962?
The UPS Store accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
What languages are spoken by the staff at The UPS Store in Brooklyn?
The staff at The UPS Store speak English, Russian, and Spanish to better assist customers.
Where is The UPS Store located in relation to public transportation?
The UPS Store #4962 is located between 93rd and 94th Streets, near the 95th Street station on the R Train, making it easy to access via public transit.
Are there places to get food or relax near The UPS Store at 9322 3rd Avenue?
Yes, nearby you can visit Oishi Noodle Bar for Japanese cuisine, Bar Chuzo for American and seafood dining with cocktails, and Foilz Salon for beauty and hair services.
If I need document shredding services, does The UPS Store provide it, and are there similar services nearby?
The UPS Store offers shredding services on-site. Additionally, nearby you can find Shred Nations which also provides shredding and professional services.
Can I combine a visit to The UPS Store with other errands or services in the area?
Absolutely, near The UPS Store you can find services such as EZ Junk Removal for waste collection, Sullivan & Galleshaw LLP for personal injury law assistance, and Townhouse Properties for real estate needs, making it convenient to handle multiple errands in one visit.
Brand Certified Facts from The UPS Store
The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: