The UPS Store

3.5
148 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4962 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 93rd & 94th Streets (95th Street On R Train).

Details

  • DeliveryNot available

Location

The UPS Store
9322 3rd Avenue, Brooklyn, NY
11209, United States

Hours

Reviews

3.5
148 reviews
5 stars
81
4 stars
12
3 stars
3
2 stars
6
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, although some reported rude behavior from certain employees.

Pricing Issues

Numerous reviews highlighted dissatisfaction with high prices for services and materials, including charges for tape and printing.

Efficiency

While some customers experienced quick service, others reported long wait times and inefficiencies, particularly during busy periods.

Delivery Problems

Several customers expressed frustration with delivery issues, including lost packages and poor handling during shipping.

Notary Services

Mixed feedback on notary services, with some customers having positive experiences while others faced unavailability and poor communication.
  • JS
    Joan Marie Seergy
    Dec 14, 2025
    4.0
    Excellent service; ie helpful staff
  • EG
    Easy Go
    Nov 30, 2025
    2.0
    My package was damaged during shipping from this UPS location. I want to clarify that I have no issues with the internal staff at the office — they were polite and helpful. The problem is with the UPS delivery guy. When he loads packages into his ups van, he throws them very aggressively, as if he doesn’t care about the parcels. Because of this rough handling, the boxes get damaged right at the loading stage. As a result, I now have to refund my customer for a broken item. I kindly ask UPS management to review the loading process and make the necessary adjustments to ensure packages are handled with care.
  • ER
    Eyni Rendon
    Nov 4, 2025
    5.0
    The guys are super attentive. Good Job.
  • JC
    Jin Chiu
    Oct 26, 2025
    5.0
    I went there to drop off two packages with prepaid labels, the guy in the front counter scanned the packages and give me the receipt, and I walk out the store in less than a minute. Simple.
  • LL
    LadyTyrol
    Oct 8, 2025
    5.0
    It’s a professional and friendly staff. I’ve never encountered a long line which is very important for me.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What packing and shipping services does The UPS Store in Brooklyn offer?

The UPS Store #4962 in Brooklyn offers expert packing, shipping, document finishing, mailbox services, notary, shredding, faxing, and printing services.