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The UPS Store

3.6
(186 reviews)

Business Details

7105 3rd Ave, Brooklyn, NY
11209, United States
(718) 238-1805
https://locations.theupsstore.com/ny/brooklyn/7105-3rd-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5546 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 3rd Ave Corner Of 71st St..

Details

  • DeliveryNot available

Location

The UPS Store
7105 3rd Ave, Brooklyn, NY
11209, United States

Hours

Reviews

3.6
186 reviews
5 stars
108
4 stars
8
3 stars
8
2 stars
4
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for rudeness and unprofessional behavior.

Efficiency

Many customers appreciate the quick service, but there are numerous complaints about long wait times and the store not opening on time.

Package Handling

There are serious concerns regarding package handling, with multiple reports of lost or stolen items, leading to a lack of trust in the store's operations.

Staff Attitude

While some staff members are noted for their positive demeanor, others are described as having a condescending or rude attitude, negatively impacting customer experiences.
  • GM
    Grisel Martinez
    Jan 8, 2026
    5.0
    Very quick and very courteous staff.
  • KC
    kevin chu
    Jan 5, 2026
    5.0
    Very fast service. Exceptional stuff from Luis, Daniel and Alvin!
  • GR
    George Rodriguez
    Jan 2, 2026
    1.0
    I had a very frustrating experience at this UPS location today. I went in simply looking for an envelope and guidance on the best way to mail a check. I was initially told there were no envelopes available, even though envelopes were clearly displayed and accessible. After selecting one myself, I asked for advice on the safest way to ship a check. Only after all of this did I get told that their system “wasn’t working.” This information should have been communicated immediately instead of wasting my time. The lack of communication and overall inefficiency made the entire visit feel pointless. If the system is down, customers should be told upfront. This was a complete waste of time and very poorly handled.
  • KK
    Krystal Khatari
    Dec 31, 2025
    2.0
    This location does not accept USPS anymore as of Christmas Eve. This is possibly due to management and does not reflect every UPS location. As the employee compares this UPS store like a McDonalds, it’s franchised and can refuse to accept packages due to their new policy. This location has updated their services without public disclosure.
  • DC
    Diana Cordero
    Dec 6, 2025
    5.0
    Always helpful never a problem.I live this store

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered by The UPS Store in Brooklyn?

The UPS Store #5546 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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