The UPS Store

2.3
247 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7257 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
106B Nassau Ave, Brooklyn, NY
11222, United States

Hours

Reviews

2.3
247 reviews
5 stars
73
4 stars
2
3 stars
5
2 stars
9
1 star
158

What are people saying?

AI-generated from recent customer reviews

Operational Hours

The store is frequently closed during advertised business hours, causing significant inconvenience to customers.

Customer Service

While some staff members are noted for being friendly and helpful, overall service is inconsistent, with reports of unprofessional behavior and slow service.

Facility Issues

Customers reported poor conditions, including broken printers, dim lighting, and cluttered spaces, contributing to a negative experience.

Reliability

The location is often unreliable, with many customers expressing frustration over the inability to complete simple tasks like package drop-offs and returns.
  • DC
    David Cranor
    2 days ago
    1.0
    biked through the rain today to get there before closing, they had already turned out the lights at 4.50, me and 4 other people didn’t get to mail our stuff
  • KL
    Katie L
    2 days ago
    1.0
    Currently standing outside with 4 other people while it claims to be open. Grates down. I gave up after 20 min so can’t say when they actually opened.
  • SK
    Samantha Kommor
    4 days ago
    1.0
    The reviews regarding store hours being inconsistent are spot on. I went last night at 6:05 (they clearly stay open until 6:30) and the staff were standing behind the locked door staring at me claiming they were closed. One kind girl saw I was simply dropping off a pre labeled Nuuly return and unlocked the door to grab it for me. As of today (12:45pm) Nuuly still says the package hasn’t been scanned. I called twice and was not put through to even a voicemail either time. There is ~$300 of clothing in that package that I’ll be accountable for should something happen. I would like to silly get in touch with the store to better understand the status of the package.
  • TT
    TH T
    4 days ago
    1.0
    I went twice to try to return a packet one at 5:45 pm and the next day at 10 am on a weekday and it was closed , no sign on the door no explanation. They make you waste your time
  • HS
    Henry Stoliker
    Dec 30, 2025
    5.0
    Great help from Anaya and Luv! Got rejected from the 200 Franklin location and received nothing but amazing customer service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7257 in Brooklyn offer?

The UPS Store #7257 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and small business services.