The UPS Store

2.3
232 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7257 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
106B Nassau Ave, Brooklyn, NY
11222, United States

Hours

Reviews

2.3
232 reviews
5 stars
71
4 stars
2
3 stars
5
2 stars
8
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences vary widely, with some praising friendly and helpful staff, while others report unprofessional behavior and poor service.

Store Hours

Many customers express frustration over inconsistent store hours, frequently finding the location closed during posted hours.

Package Handling

Numerous reviews highlight issues with lost or mishandled packages, leading to significant customer dissatisfaction.

Staff Attitude

While some staff members are noted for their friendliness, others are criticized for being rude or unhelpful.

Operational Issues

Customers report frequent problems with equipment, such as printers and scanners, as well as issues with accepting Amazon returns.
  • SM
    Sean Masterson
    2 days ago
    1.0
    This place deserves to die… I’m not sure what the owner thought it would be but it’s obviously not making the money he imagined as they don’t even keep the hours they claim. Show up on a Saturday to see the gate closes without explanation multiple weeks in a row. Ask the staff why the store is not lit? Find out that the owner refuses to fix it. Not sure what took place behind the scenes here but it’s obviously very poorly managed at the top.
  • HS
    Hilke Schellmann
    Nov 16, 2025
    1.0
    UPS Should be ashamed of this store. They are not open when they say they are open, printers never work and the service is so slow it’s painful. Also, they checked in an Amazon return and then lost it and I was charged for it.
  • ST
    Shane Tor
    Nov 13, 2025
    1.0
    This store is a ghost town. The scale doesn’t work, the lights are dim if they’re even on and there’s junk everywhere. Went to ship a large item and they told me they didn’t have any boxes, what? Just don’t waste your time, go to P&P down the street instead.
  • JJ
    J
    Nov 8, 2025
    1.0
    Repeatedly closed during posted business hours with no notice or explanation. Multiple customers left confused outside. Check the reviews — this happens all the time. Photo shows the store locked at 4 PM on Saturday, even though both the website and storefront list a 5 PM closing time. No sign or message posted. Every UPS in Greenpoint does this.
  • DH
    Daniell Hudson
    Nov 3, 2025
    1.0
    I am so tired of shlepping packages to this store and it’s closed at any random hour of the day. I’d say I’ve wasted hours already, it’s that often. It’s either that, or there’s a sign on the door that one or multiple services aren’t working and that they do not accept Amazon returns at that time. The very few times I have succeeded to return an Amazon order, the employees were friendly and efficient, but something is going on at this location that is completely unacceptable.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7257 in Brooklyn offer?

The UPS Store #7257 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and small business services.