The UPS Store

4.7
646 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7241 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
642 Coney Island Ave, Brooklyn, NY
11218, United States

Hours

Reviews

4.7
646 reviews
5 stars
587
4 stars
12
3 stars
2
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and efficient, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers frequently mention quick and smooth service, with minimal wait times and fast processing of packages.

Mixed Experiences

While most reviews are positive, there are some reports of rude behavior from specific employees, indicating inconsistency in customer interactions.

Overall Satisfaction

Many customers express high satisfaction with their experiences, often stating this location is their preferred UPS store due to the quality of service.
  • BB
    Barryl
    3 days ago
    5.0
    Yo my man Taha was so nice and helpful to me even with my shitty phone and my boy Uze ( definitely spelled that wrong but hes awesome) was there to cheer him on! Great customer service and really sweet guys!! The whole team rocks!!!!!
  • KS
    Kosher Salad
    5 days ago
    5.0
    I come to this UPS Store regularly, and it's consistently the best one I've ever used in Brooklyn. The staff is always helpful, but Taha really stood out super nice, patient, and genuinely helpful. Great service every time. Highly recommended.
  • AN
    Ayanna Nicholson
    Jan 2, 2026
    5.0
    The staff at 642 Coney Island Avenue Brooklyn NY provides excellent customer service. They are very courteous and helpful and the service here is very quick. This is the only UPS location that I utilize due to the exceptional service and staff.
  • KF
    Kaniz Fatema
    Jan 2, 2026
    5.0
    There are UPS locations near by my home. But I personally like to visit location for at Coney Island and Ave C. They have very exceptional team. Specially team worker Uzair has Excellent communication, behavior prompt service, and he was double-checking my delivery instructions and handling fragile items with care. Team represent outstanding customer care, and I believe they deserve recognition and promotion.
  • FA
    Faith Ahmad
    Dec 24, 2025
    5.0
    There are several UPS locations nearby, but I purposely travel here for the exceptional team. Taha, Uzair, and Aayan consistently stand out as the best UPS has to offer. They handle every delivery with precision and care, even during peak times. They greet customers warmly, with genuine smiles, and take the time to confirm details, ensure packages are secure, and address any questions. Their excellent communication, prompt service, and willingness to go the extra mile—like double-checking delivery instructions and handling fragile items with care—make every visit effortless. They genuinely represent outstanding customer care, and I believe they deserve recognition, a raise, and consideration for promotion. Strong and smart young men like them should be rewarded. I hope UPS sees this and rewards them.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 6:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store at 642 Coney Island Ave offer?

The UPS Store provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.