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The UPS Store

4.7
(686 reviews)

Business Details

642 Coney Island Ave, Brooklyn, NY
11218, United States
(347) 789-5624

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7241 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
642 Coney Island Ave, Brooklyn, NY
11218, United States

Hours

Reviews

4.7
686 reviews
5 stars
622
4 stars
13
3 stars
3
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and efficient, with many specific mentions of employees like Taha and Uzair.

Efficiency

The store is noted for its quick service, with many reviews highlighting minimal wait times and fast processing of packages.

Positive Atmosphere

Reviewers frequently commented on the welcoming and kind environment, making it a preferred location for many customers.

Professionalism

The staff demonstrated professionalism and care in handling packages, with several customers appreciating the extra effort taken to ensure proper packing and service.
  • TN
    Tania N
    1 day ago
    5.0
    Super helpful and friendly staff! Will be back for all my printing and shipping needs. Thank you!
  • LP
    Lauren Pfieffer
    4 days ago
    5.0
    I reused a box that had my address on the package and it was accidentally sent back to me. This store was super accommodating with the issue. They're always fast and courteous.
  • FH
    Frances Hagler
    Feb 13, 2026
    1.0
    Came here to drop off an Amazon return and they really charged me $1 for a strip of tape to close my package. Excuse me? So a shipping place is charging for tape? That’s like a printing place charging you for ink! Yes I know I’m paying for each page printed or paying for a box from a shipping place. But paying for a single strip of tape is just insane. I’m curious if this $1 is really and truly affecting their bottom line because the staffer didn’t even ring up a charge. Just handed my change in a hurry as I LOUDLY complained. What’s interesting is there are other reviews praising this location for repacking items at no cost, tape included! Idk if they feel they have to make some kinda $ on Amazon returns but that’s honestly ridiculous.
  • VR
    Virginia Ravenscroft
    Feb 10, 2026
    5.0
    There are closer UPS stores to my home but I always come to this one because of the customer service and short wait times. I've visited many times and the staff here are consistently attentive and helpful. One time stands out - I was trying to overnight my friend's passport to him because he needed it for a flight in 2 days. I didn't have the address and my friend wasn't picking up his phone. In desperation I asked what I could do, and Umair was working on a solution for me. He was going to ship it to a UPS store in the town where my friend was, but that isn't standard procedure, so he was calling the store to arrange it. He was really going above and beyond. Fortunately my friend called back in time, but if he hadn't, Umair would have saved the day. Great guy, great attitude, great service.
  • LB
    Lauren Berodt
    Feb 4, 2026
    5.0
    I went into this store yesterday and had the nicest service, it’s the only one I go to because it’s it’s my neighborhood. I was helped by Jamshed and he was super friendly, patient and helpful. It’s probably the best service I’ve ever had there. He was just lovely.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 6:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store at 642 Coney Island Ave offer?

The UPS Store provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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