The UPS Store

2.6
149 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6959 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
914 3rd Ave, Brooklyn, NY
11232, United States

Hours

Reviews

2.6
149 reviews
5 stars
53
4 stars
7
3 stars
0
2 stars
7
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes and lack of professionalism.

Store Hours

Numerous reviews mentioned the store frequently opens late or closes earlier than advertised, causing frustration among customers.

Mixed Experiences

While some customers praised the helpfulness and friendliness of certain staff members, others had negative experiences, indicating inconsistency in service quality.

Pricing Issues

Several customers expressed dissatisfaction with perceived overcharging for services, including shipping and packaging materials.
  • ER
    Emily Rosenthal
    Dec 13, 2025
    5.0
    I never have an issue here and I left behind my phone one day came back the next day they held it for me.
  • MP
    Metro Pcs
    Nov 28, 2025
    5.0
    Nadamas escanes tu paquete y ya lo dejas ...no tienes que aser fila.
  • NS
    Nydia Stuart
    Oct 23, 2025
    5.0
    Saff is friendly. Service is quick
  • LT
    Lena Tabb
    Oct 13, 2025
    5.0
    Polite and efficient to me. Quick service when the linebis long in a smaller store.
  • RT
    RICARDO TAPIA
    Oct 2, 2025
    1.0
    UPS “Borrowed” my box and never returned it. When i went to their office in 914 3rd Ave, Brooklyn, NY 11232, United States, everything seemed to be proceding normally. The service guy was frendly and quite helpful. The box filled with comics books weighted 50kilos. The shipment was domestic, bound for Miami and, just for safety I decided to purchase an insurance.tn:1Z4A84R84246864101 A week later the envoice never even made it to it´s destination. Then they claimed the box had been abandoned at their office. (Maybe “abandoned” is just UPS´s Fancy term for describing what the rest of us call dropping off and pay for a shipment and insurance. Since that excuse was too vague, they move on: first, the adress was supposedly wrong, then, they claimed they already changed it, then that the box wasn´t accepted in the destination. (TIWAY LLC, A company I know for a long time who´s job is receivIng and sending envoices) finally it was “lost”, then miraculously-it returned back to my own address but for them to say I had refused to receive it (lauging out loud). UPS Capital – 2C47342 So in the end they gave me my claim number : 000-06-341421 anyway they had "no choice" but to send it off for disposal and because of all the narrative before, insurance won´t cover the lost package..convenient, right? Clearly a ficticious construction, a faked historial of events. Either the box was lost from the begining or was stolen and then they created a narrative to avoid paying. A scam plain and simple. Be aware diffuse and make it public

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6959 in Brooklyn offer?

The UPS Store #6959 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Where is The UPS Store #6959 located?

It is located at 914 3rd Ave, Brooklyn, NY 11232, USA.