The UPS Store

4.1
222 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7003 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
535 Flatbush Ave, Brooklyn, NY
11225, United States

Hours

Reviews

4.1
222 reviews
5 stars
160
4 stars
10
3 stars
3
2 stars
4
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, often going above and beyond to assist.

Efficiency

Despite long lines, the staff were noted for their ability to handle multiple customers quickly and efficiently.

Pricing Concerns

Several reviews highlighted dissatisfaction with pricing for services and materials, such as tape and printing, which some customers felt were excessive.

Staff Professionalism

While many staff members received positive feedback, there were notable complaints about unprofessional behavior from some employees.

Store Conditions

Customers expressed concerns about the store's size and overcrowding, which contributed to a less than ideal shopping experience.
  • DT
    Daria Troya
    Nov 2, 2024
    1.0
    A horrible experience. I’ve been waiting for over 20 minutes to get ID photos (which I brought in myself!!!) printed out. Because the computer didn’t work, then they restarted it, then something else. So slow and ineffective that the line was over 10 people. Unbelievable.
  • RM
    Ras McCurdie
    Sep 13, 2024
    1.0
    I was just in the store trying to figure out the right-sized boxes to ship my broken computer for an RMA. When I approached the counter, one of the girls there started laughing and looking at her coworkers for some reason. I asked what was funny, and she pointed to her colleague, saying, "We're not laughing." I replied that she was the only one laughing. She tried to stop, but then proceeded to bring me the wrong box while I was still trying to figure out what I needed. Another worker eventually helped me, but the customer service was still subpar. I really needed the supplies, so I bought something, although they couldn't help me figure out exactly what I needed. As a result, I may have bought the wrong-sized boxes. The young woman who was laughing wore a gold chain, which I believe had her name on it, and she was also wearing glasses. A gentleman came in shortly after me with a tracking question, and when he left, they seemed to laugh at him too. I'm trying not to take the laughter personally, but even if I wasn't the butt of the joke, it was terrible customer service. I will not be going back.
  • YD
    Yasmine Dick
    May 20, 2020
    5.0
    Asia very nice & knowledgeably on how fast my stuff get upstate 😊
  • BJ
    Brooks Jones
    Apr 9, 2019
    5.0
    Asia is the GREATEST! Super helpful and keeps her calm when it's busy, she deserves a promotion or something! Definitely makes me want to return to this UPS store

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7003 in Brooklyn offer?

The UPS Store #7003 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access services.