Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7009 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Customer experiences with staff are mixed; some report friendly and helpful service, while others describe rudeness and dismissive behavior.
Service Efficiency
Many customers noted slow service and long wait times, often due to insufficient staffing, leading to frustration.
Operational Issues
Frequent complaints about the store not opening on time and inconsistent availability of services, such as printing and notary.
Pricing Concerns
Customers expressed dissatisfaction with high fees for services, particularly printing and handling charges.
Package Handling
Several reviews mention issues with package handling, including lost packages and lack of proper scanning upon drop-off.
IT
irina taurene
Dec 8, 2025
5.0
Staff is very friendly and working fast
ZM
Zev Minsky-Primus
Nov 17, 2025
5.0
not sure why this place has bad reviews--the workers I've interacted with have always been really nice + helpful
WP
Woobin Park
Nov 14, 2025
5.0
I think this location should have amazon return machine
MW
Max Wu
Nov 12, 2025
1.0
Bullshit printing fees, it’s technically 25 cents, but it costs $3.5 to “rent” the computer to print. Everyone can read, but it’s pretty scummy to separate the two so customers don’t register the fee. They also make it pre authorized to make sure u pay instead of showing the final amount afterwards for paying.
The fact that they already claim they cannot issue a refund is pretty clear to me that the owner knows people have been mislead before and won’t fix it.
It’s also great that it’s separate from UPS, makes the charge back easier.
RE
Rachel Elwell
Oct 7, 2025
2.0
Get a printer! This is the UPS store! Hardly anyone in NYC has a printer, especially in this area. Get it together, it’s 2025.
What services does The UPS Store #7009 in Brooklyn offer?
The UPS Store #7009 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #7009?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturdays from 11:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #7009 open on major holidays?
It is closed on holidays like November 27, December 25, December 31, January 1, and January 19, but open on November 11 and November 28 with regular hours.
Where is The UPS Store #7009 located in Brooklyn?
It is located at 400 Jay St, Brooklyn, NY 11201, USA.
How can I contact The UPS Store #7009?
You can call them at +1 929-397-0391, fax at +1 929-397-0351, or email store7009@theupsstore.com.
What payment methods are accepted at The UPS Store #7009?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
What nearby public transportation stations can I use to reach The UPS Store #7009?
The Jay St/MetroTech subway station (A/C/F/R lines) and the Jay Street Metrotech Subway Station are nearby, making it convenient to visit via public transit.
Are there any nearby restaurants where I can grab a meal before or after visiting The UPS Store #7009?
Yes, nearby restaurants include 7th Street Burger, Doner Kebab NYC, Subway, Teriyaki One, Koufu, Jay Street Fresh 99 Cent Pizza, and Philly Pretzel Factory.
What nearby medical services are close to The UPS Store #7009?
Nearby medical providers include Leon Nitkin, MD, C+Y Medical PC, Metro Vein Centers, Jeffrey Rosenblatt, and Dr. Nelly Cohen's Office for various health needs.
Does The UPS Store #7009 offer any special promotions or discounts?
Yes, they have special offers and coupons available to save big on their services.