Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7009 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Feedback on staff behavior is mixed; some customers report friendly and helpful service, while others describe rudeness and dismissive attitudes.
Operational Issues
Numerous complaints about the store not opening on time and long wait times due to insufficient staffing.
Pricing Concerns
Customers express dissatisfaction with high fees for printing and other services, feeling they are being overcharged.
Lost Packages
Several reviews mention issues with lost packages and poor handling of returns, leading to customer frustration.
OH
Onteria Hill
Feb 9, 2026
1.0
If I could give this store no stars, I would. I made the biggest mistake sending my things from here. It's been a week and my package is still in the same location, being marked as "lost"now. The employee with dreads is rude as hell and not a care in the world is given about the detriment customers go through when they're contacted to assists per UPS orders. AVOID THIS STORE AT ALL COSTS.
IT
irina taurene
Dec 8, 2025
5.0
Staff is very friendly and working fast
ZM
Zev Minsky-Primus
Nov 17, 2025
5.0
not sure why this place has bad reviews--the workers I've interacted with have always been really nice + helpful
WP
Woobin Park
Nov 14, 2025
5.0
I think this location should have amazon return machine
MW
Max Wu
Nov 12, 2025
1.0
Bullshit printing fees, it’s technically 25 cents, but it costs $3.5 to “rent” the computer to print. Everyone can read, but it’s pretty scummy to separate the two so customers don’t register the fee. They also make it pre authorized to make sure u pay instead of showing the final amount afterwards for paying.
The fact that they already claim they cannot issue a refund is pretty clear to me that the owner knows people have been mislead before and won’t fix it.
It’s also great that it’s separate from UPS, makes the charge back easier.