The UPS Store

3.2
120 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6949 in Brooklyn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
49 Flatbush Ave, Brooklyn, NY
11217, United States

Hours

Reviews

3.2
120 reviews
5 stars
57
4 stars
6
3 stars
6
2 stars
5
1 star
46

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some employees received praise for their helpfulness and efficiency, others were criticized for being rude or unhelpful.

Service Availability

Customers frequently reported issues with inconsistent store hours, including unexpected closures and delays in opening.

Printing Services

Many reviews highlighted problems with the printing services, including hidden fees and malfunctioning equipment.

Customer Experience

Overall, customer experiences varied widely, with some praising the friendly staff and quick service, while others expressed frustration with long wait times and poor service.

Management Issues

Several reviews indicated dissatisfaction with management decisions regarding staffing and service quality, leading to a negative impact on customer experience.
  • CC
    Casp
    Nov 1, 2025
    1.0
    There's an employee that unplugs internet to the printer whenever they're working so they don't have to print labels. Check before you spend all that time waiting in line, or better yet go to Fedex.
  • SS
    Sadie
    Nov 1, 2025
    1.0
    If I could give a zero I would. Printing does not work and the one guy working was very unhelpful and rude.
  • KH
    Kaela Harrison
    Oct 19, 2025
    1.0
    12pm on Sunday store should be open and says it is online but is randomly closed. Randomly closed all the time with no explanation. Also never opens on time during the week
  • EE
    Emily
    Oct 18, 2025
    1.0
    Lunch break at 2pm with no indication of when they’ll be back? Customers walk for a long time to come to this shop and this is simply unacceptable from UPS.
  • TT
    Tyrex
    Oct 12, 2025
    4.0
    The store is always extremely busy and crowded, but the young Indian man (I don’t know his name, but he looks quite young) who works on weekends handles it exceptionally well. He’s incredibly efficient, fast, and always friendly with customers. Even when the line is long, he stays calm, works quickly, and genuinely seems to care about helping everyone. The location would definitely benefit from an extra staff member or even a self-service option, but this employee consistently goes the extra mile to keep things running smoothly. Great staff — just a very crowded store.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6949 in Brooklyn offer?

The UPS Store #6949 provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.