Staples

3.9
542 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Brooklyn, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
348 4th Avenue, Brooklyn, NY
11215, United States

Hours

Reviews

3.9
542 reviews
5 stars
304
4 stars
90
3 stars
44
2 stars
17
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly in the printing and service departments.

Staffing Issues

Several reviews highlighted understaffing and long wait times, particularly during busy periods, leading to frustration among customers.

Product Availability

Customers expressed dissatisfaction with inconsistent product availability, with some items reported as out of stock despite being listed online.

Store Conditions

The store was generally noted as clean and organized, but some customers mentioned issues with maintenance of the exterior and parking areas.

Mixed Experiences

While many had positive interactions, there were notable complaints about specific staff attitudes and service quality, indicating inconsistency in customer experiences.
  • AK
    Annie Kim
    4 days ago
    5.0
    Elijah was so generous and helpful. Thanks!
  • NN
    nickp247
    Dec 24, 2025
    1.0
    Closed early on Christmas Eve. Locked me out Flippant staff wouldn’t even look at me a I stood outside. They didn’t answer the phones, the doors and they don’t answer to management either. There’s no future for retail staples if these are the people working there. They simply don’t appreciate what a job is. Staples - Amazon is always open. Might as well close this branch too. Smells like they’re busy smoking Yule logs instead of helping shoppers get last minute shopping done. Probably ten people pretending to work. Hey if you don’t want people Outside of your closed doors - answer your phones and update your hours online and on your answering system. Would’ve loved to save the trip here for an iPad.
  • VK
    Vlada Kryvchykova
    Dec 13, 2025
    5.0
    Aubrey was super helpful, polite and patient with me to get my passport photo done !!! Big thanks !!! Happy Holidays !!!
  • RC
    Ray Clardy
    Dec 7, 2025
    5.0
    Sara is the best! She was very helpful and clearly the most competent staff member. She saved me at the printing desk before a stressful deadline.
  • VV
    Victoria
    Dec 6, 2025
    5.0
    I came in yesterday to do a bunch of printing and Kelsey was phenomenal. She was amazing at her job and I was very thankful for her help and care. If you need printing, I highly recommend!

Frequently Asked Questions About Staples

What are the Staples Brooklyn store's regular opening hours?

Staples Brooklyn is open Monday through Friday from 7:00 AM to 9:00 PM, Saturdays from 9:00 AM to 9:00 PM, and Sundays from 10:00 AM to 7:00 PM.

What services does Staples Brooklyn provide?

Staples Brooklyn offers printing, shipping, technology support, travel, and recycling services, including Amazon returns, passport photos, TSA PreCheck®, direct mail, and design services.