With a focus on the community of small businesses and consumers, Staples in Brooklyn, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Staff are enduring poor working conditions, particularly lack of heat, yet continue to provide friendly service.
Customer Service
Many customers praised the helpfulness and professionalism of the staff, particularly in the printing department.
Product Availability
There are frequent complaints about stock issues and inconsistent inventory, leading to customer frustration.
Store Environment
The store is generally clean and organized, but some customers noted the need for better maintenance of the exterior.
Mixed Experiences
While many reviews highlight positive interactions, there are also reports of poor service and unhelpful staff in certain situations.
DY
Diaz Electric of New York
Feb 12, 2026
5.0
Service is consistently great, they know me by name and are attentive every single time even with new employees. Thank you for setting the bar high for great service.
MW
Mr. Walkr
Feb 12, 2026
5.0
Kelcie (sorry if misspelled) at the printing area was very professional, caring and happy.
She even help me set a points reward account, she made my day.
Great job!
ES
Ellen Scott
Feb 11, 2026
5.0
I needed a fairly complex print job done quickly -- I placed the order on a Wednesday afternoon and I needed to pick it up by Friday at noon. When uploading the job online, the system said that the print job wouldn't be finished until Saturday night. When I called the store, the associate in the printing department was extremely kind and helpful and assured me they would meet the deadline.
I got an email that the job was done on Thursday afternoon -- more than 24 hours before I needed it, and less than 24 hours after I'd placed the order! Not only were they fast, but they did a perfect job. 10/10!
LA
Luis Azpuru
Jan 31, 2026
5.0
5 plus stars to the employees for enduring terrible working conditions.
When walking in today, it felt just as cold inside as it did outside. Most workers were in coats and hats and I could understand why they made that choice. Even with the industry heater they had inside it still wasn’t enough to keep anyone warm.
To hear that this has been going on since winter started and that general manager has been fighting for there workers for heat and higher up’s or even building management hasn’t done nothing is sad.
Despite these conditions, the staff shows up with a smile on there faces ready to help and continue to be the dedicated professionals I've come to know. They deserve recognition and better working conditions.
TH
Taryn Hunter
Jan 31, 2026
5.0
5 plus stars to the employees for enduring terrible working conditions at this Staples.
I’ve always had great experiences with the employees at this location. I’m writing this review out of concern for them, as the store has reportedly had no heat for most of the winter. Today, it felt just as cold inside as it did outside. Most were working in the coats and hats and I could understand why they made that choice.
Despite these conditions, the staff showed up and continued to be the dedicated professionals I’ve come to know. They deserve recognition and better working conditions. I hope anyone reading this will consider calling 311 to report the issue. The employees truly deserve better.
What are the Staples Brooklyn store's regular opening hours?
Staples Brooklyn is open Monday through Friday from 7:00 AM to 9:00 PM, Saturdays from 9:00 AM to 9:00 PM, and Sundays from 10:00 AM to 7:00 PM.
What services does Staples Brooklyn provide?
Staples Brooklyn offers printing, shipping, technology support, travel, and recycling services, including Amazon returns, passport photos, TSA PreCheck®, direct mail, and design services.
Which payment options are accepted at Staples Brooklyn?
Staples Brooklyn accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What types of products can I find at Staples Brooklyn?
You can find laptops, desktops, printers, ink and toner, office supplies, furniture such as desks and chairs, cleaning supplies, and other electronics including HP, Dell, Apple, Epson, and more.
Does Staples Brooklyn offer pickup and delivery services?
Are there nearby healthcare services close to Staples Brooklyn?
Yes, nearby healthcare options include Kensington Wellness Mental Health Counseling, SAMA Psychotherapy, NewYork-Presbyterian Medical Group Brooklyn, Nephro Care Inc West, Hematology and Oncology at NewYork-Presbyterian Brooklyn Methodist Hospital, Weill Cornell Gastrointestinal Oncology, and Fresenius Kidney Care Nephro Care West.
How can nearby courier and delivery services help me when visiting Staples Brooklyn?
Nearby courier services like Amazon Locker - Tamales, UPS Alliance Shipping Partner, and UPS Access Point location provide convenient options for package delivery and pickup when you shop or ship items at Staples Brooklyn.
Are there fitness or recreational facilities near Staples Brooklyn?
Yes, nearby fitness options include Brooklyn Ninja and UFC GYM, where customers can visit before or after shopping at Staples to combine errands with health and wellness activities.
What office equipment and printing services are available close to Staples Brooklyn?
In addition to Staples, nearby businesses like Partner & Partners and Jungle Press Editions offer printing services which can complement Staples' offerings for specialized printing or graphic design needs.
Does Staples Brooklyn support recycling and eco-friendly initiatives?
Yes, Staples Brooklyn provides recycling services including electronics, ink cartridges, and batteries, supporting community efforts to reduce waste responsibly.
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