With a focus on the community of small businesses and consumers, Staples in Brooklyn, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff, particularly in the returns and printing departments.
Long Wait Times
Customers frequently complained about long wait times for returns, often citing only one employee handling a large volume of customers.
Mixed Experiences
While many reviews expressed dissatisfaction, some customers reported positive experiences with specific employees who provided helpful and friendly service.
Store Conditions
Several reviews mentioned the store's cleanliness and organization, but others noted issues such as outdated facilities and lack of basic supplies like tape.
MG
Michael Govdysh
6 days ago
1.0
Very disappointing experience at this Staples location.
The staff was extremely rude and disrespectful. Instead of helping customers, they acted annoyed and unwilling to do their job.
I felt unwelcome and ignored, and simple questions were met with bad attitude and zero professionalism.
I will never come back to this store and I do not recommend it to anyone. There are plenty of other places with much better customer service.
KA
Ksenia Afonasyeva
Feb 12, 2026
5.0
Great staff and a great place. Everything is handled quickly and professionally. Everyone is friendly, organized, and truly helpful. I really enjoyed the experience — thank you.
IB
Igor Borisov
Feb 5, 2026
5.0
Outstanding customer service! Keep it up!
CS
Colette Stroude
Feb 2, 2026
1.0
I hate coming to this particular location as of today I just left this location after needing to purchase a few supplies and I asked for assistance and the manager named John proceeded to assist unwillingly I asked to be guided to the particular item that I was asking for and he's pointing rather than showing me where it is as a Legally blind individual my visit was made very difficult when you're working in customer service you should be willing to assist your customers without making them feel uncomfortable or as if they are bothering you he needs to change his profession if he feels like he shouldn't have to help furthermore a few months back I had a situation at this location where my daughter was being racially profiled and that's not okay either I won't be back here
A
Елена Котиковп
Jan 13, 2026
5.0
Покупала на amazon вещи не подошли по размеру, нужно было сдать обратно. Возврат оформила через Staples. Когда пришла в магазин и увидела очередь... моё возмущение было не передать словами. Но, выбора не было пришлось стать в очередь. К моему удивлению очередь пролетела так быстро, я не простояла в очереди и 10 минут. Две приятные девушки очень быстро и активно обслуживали людей в очереди. Спасибо, что хорошо работают, всем рекомендую. Расположение магазина очень удобное и парковка для автомобиля всегда свободна.
What are Staples Brooklyn's opening hours during the week?
Staples in Brooklyn is open Monday through Friday from 8:00 AM to 9:00 PM.
Does Staples Brooklyn have different operating hours on weekends?
Yes, on Saturdays Staples is open from 9:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
What types of products does Staples Brooklyn offer?
They offer a variety of products including laptops, printers, office supplies, furniture, and cleaning supplies from brands like Dell, HP, Apple, Canon, and more.
What services are available at Staples Brooklyn?
Staples Brooklyn provides printing, shipping, tech services, direct mail, design services, passport photos, Amazon returns and pickup, and recycling services.
What pickup and delivery options does Staples Brooklyn provide?
They offer in-store pickup, curbside pickup, delivery, and same day delivery services.
Which payment methods are accepted at Staples Brooklyn?
Staples accepts American Express, Android Pay, Apple Pay, cash, checks, Discover, MasterCard, and Visa.
Are there any nearby courier or shipping services customers can use with Staples Brooklyn?
Yes, nearby options include the Amazon Locker - Iina and UPS Alliance Shipping Partner, making it convenient to handle deliveries or pickups around Staples.
What nearby stores could customers visit along with Staples Brooklyn for mobile phone needs?
Verizon Wireless is located nearby, providing customers with a convenient option for mobile phone products and services alongside their Staples visit.
Are there any food options near Staples Brooklyn for customers to consider before or after shopping?
Customers can enjoy dining at Hayashi Sushi, a nearby Japanese restaurant offering sushi and other dishes near Staples.
What community resources are near Staples Brooklyn that might interest customers?
Nearby legal services such as Bolonik Law Group, Morgan Legal Group, and various real estate agents like Superior Realty Service are within reach for customers needing professional assistance.
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