Staples

3.5
519 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Brooklyn, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1880 Coney Island Avenue, Brooklyn, NY
11230, United States

Hours

Reviews

3.5
519 reviews
5 stars
255
4 stars
67
3 stars
38
2 stars
20
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being unresponsive or rude.

Long Wait Times

Numerous customers reported excessively long wait times, particularly at the Amazon returns and shipping counters, often with insufficient staff to handle the volume.

Store Organization

The store is generally well-stocked and organized, with many customers noting the ease of finding products.

Staffing Issues

Frequent complaints about understaffing, especially during peak times, leading to frustration among customers.

Positive Experiences

Some customers had exceptional experiences with specific employees, highlighting their dedication and professionalism.
  • PP
    Predator Predator
    2 days ago
    1.0
    Avoid Staples - Lost/Stolen, Staples Receipt no good for USPS insurance claim.
  • PM
    Paul Meggins
    4 days ago
    1.0
    I have serious concerns regarding Jessica’s management and communication style. I believe her conduct has been unprofessional and has caused harm As a result, I am considering legal options, including potential action against Staples for defamation of character. Jessica’s management has been ineffective due to poor communication and unprofessional behavior. Kindly review and get back to me
  • OZ
    Olga Zolotukhina
    Jan 4, 2026
    1.0
    This is a store whose service is not friendly to the buyer. I often do returns here for Amazon, UPS, etc. There are a million people standing in line, and only one person is accepting returns. Nobody cares about this crazy line. Employees just stand at empty cash registers, the store is empty, there are no customers.
  • DG
    D G
    Dec 30, 2025
    5.0
    Fantastic store, however the Amazon returns fill up the parking lot with people who are not even there to shop, just to stand and block the walking paths of the store to return some cheap junk they bought. A lady almost crashed into me in the parking lot and cursed me out because she was desperate to get a spot when I was exiting the parking lot.
  • BJ
    Ben Jman
    Dec 10, 2025
    1.0
    Shelves are stocked, OK but the Amazon/Shipping line is ridiculous. Was on line for 45 min, and moved a total of 10 feet. Only 1 person did the returns and he takes the crap from every nasty customer. Nobody jumped in to help him. #Staples, get it together, that man working at the returns is overworked, underpaid, and not getting paid to deal with the nasty comments of some.

Frequently Asked Questions About Staples

What are the regular operating hours for Staples in Brooklyn, NY?

Staples in Brooklyn is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

What products and brands can I find at Staples in Brooklyn?

You can find a wide range of products including printers, laptops, desktops, office supplies, and furniture from brands like Dell, HP, Apple, Canon, Logitech, and more.