With a focus on the community of small businesses and consumers, Staples in Brooklyn, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and friendliness, others were criticized for being rude and unprofessional.
Store Condition
Many customers reported that the store was poorly maintained, with untidy shelves and a generally unclean environment.
Management Issues
Several reviews highlighted problems with management, including poor oversight and lack of responsiveness to customer needs.
Product Availability
Customers appreciated the variety of products available, but some experienced issues with stock and pricing accuracy.
Positive Experiences
Despite the negative feedback, there were numerous positive comments about specific employees who provided excellent service.
AS
Anthony S
2 days ago
1.0
Called in the morning and the have confirmed that the take walk ins for TSA pre check. Spent some time getting there and then they said no. Horrible customer service.
AP
Andre Pessoa
3 days ago
4.0
Not a Great shopping experience
KH
Kim Helms
Nov 14, 2025
1.0
Need to do better. This store has customers standing on line for more than 30 minutes to return packages while the cashiers/tech people tell you to just give them a minute and continue to walk thru the store!!!! They need to do better and stop being sarcastic.
DA
Dr. Abdullah
Nov 5, 2025
4.0
Great location. Parking. Knowledgeable staff and easy transactions
LH
Latoya Howard
Oct 20, 2025
1.0
Unprofessional customer service place was not packed, but it was consistent of noise from the fire alarm.And nobody turned it off for 2 hours the fire alarm system was making my ears hurt as I was waiting to get serviced and I had a headache when I left the the staff approach to the noise they was working through it like it wasn't even bothering them. But they wasn't even caring about the customers who was trying to get some service done.
My overall impression of The Visit. It was disgusting.
What are the operating hours of Staples in Brooklyn, NY?
Staples in Brooklyn is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What services does Staples in Brooklyn offer?
Staples provides printing, shipping, technology, travel, design, and recycling services, including passport photos, Amazon returns, and direct mail services.
What products can I buy at Staples in Brooklyn?
You can buy laptops, printers, desktops, office supplies, office furniture, ink and toner, as well as tech products from brands like Dell, HP, Apple, and Canon.
Which payment methods are accepted at Staples in Brooklyn?
Staples accepts payments via American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, cash, and checks.
Does Staples in Brooklyn offer delivery and pickup options?
Can I recycle electronics or ink cartridges at Staples in Brooklyn?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
Are there any places to eat nearby Staples in Brooklyn?
Yes, nearby eateries include Chick-fil-A and Smashburger, which are great options for a meal before or after your visit to Staples.
Which shopping centers or stores are located near Staples in Brooklyn?
Staples is located in Gateway Center, with nearby stores such as Bed Bath & Beyond, Best Buy, Target Gateway, Old Navy, and The Children’s Place.
Are there convenient shipping services near Staples in Brooklyn?
Yes, nearby you can find UPS Access Point locations and UPS Alliance Shipping Partner services to support your shipping needs.
Is there public transportation or services to help customers find Staples in Brooklyn?
While specific transit stations are not listed, Staples in Gateway Center is surrounded by many stores and services that can help orient customers, including Geek Squad and T-Mobile, making it easy to locate while shopping in the area.