Certified by Primo Water Refill & Exchange • Apr 26, 2026
Water Cooler Supplier
Easy to use and conveniently located inside and outside WESTERN BEEF 48. Choose from our self-serve water Refill station for fresh filtered drinking water in 1, 3 or 5-gallons or our pre-filled Exchange water station for 3 or 5-gallon Primo® purified bottled water.
Location
Certified by Primo Water Refill & Exchange • Apr 26, 2026
Certified by Primo Water Refill & Exchange • Apr 26, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
1.1
11 reviews
5 stars0
4 stars0
3 stars0
2 stars
1
1 star
10
JF
Jesse Fried
Jan 28, 2026
1.0
These people are a nightmare to work with. Each delivery is delayed at least 5 days. I haven’t received an on time delivery in 6 months.
AT
Annabelle Torres
Dec 30, 2025
1.0
I DO NOT RECOMMEND THIS COMPANY!! horrible customer service, expect you to install and do things yourself after you pay for the services to be done. The lady on the phone told me i had to watch a youtube video on how to install a filter, it is NOT my job to do that after i pay for the services to be done, I run a company and DO NOT have TIME to WATCH a YOUTUBE video.
NR
Noemi Rivadeneira
Oct 22, 2025
1.0
The service is horrible !! The worst ever … why to have stress about water Right??? This company it’s perfect for that !! They bring water packs I didn’t request and cleaning products on my bill that I didn’t get it. I was calling multiple times and these workers play as they don’t know anything to help the costumer. I’m going to call costumer service and place a claim for this company.
MB
Marina Barbosa
Jul 19, 2025
1.0
The worst service ever. They are trying to fit in the capitalism buying all the brands in NYC but offering a decent service. The monopoly that failed. crazy delays, on the website there is no way to cancel your plan. everything horrible
GM
George Mathew
May 18, 2024
1.0
Pathetic delivery schedule. They haven’t delivered water to me in 3 weeks ! Useless, unreliable scam service
Frequently Asked Questions About Primo Water Refill & Exchange
What services does Primo Water Refill & Exchange offer?
Primo Water Refill & Exchange provides water refill and exchange services including self-serve water refill stations and pre-filled bottled water exchange.
Where is Primo Water Refill & Exchange located?
It is located at 1041 Prospect Ave, Bronx, NY, 10459, USA.
What are the operating hours of Primo Water Refill & Exchange?
Primo Water Refill & Exchange operates 24 hours a day, seven days a week, following the retailer location hours.
Which payment methods are accepted at Primo Water Refill & Exchange?
Accepted payment options include American Express, Apple Pay, Cash, MasterCard, and Visa.
Can I pick up my water refill order in-store?
Yes, the business offers in-store pickup for water refill and exchange services.
What brands of water are available at Primo Water Refill & Exchange?
The brand offered is Primo Water, which includes purified bottled water in various gallon sizes.
What languages are supported at Primo Water Refill & Exchange?
The services are available in both English and Spanish.
How can I contact Primo Water Refill & Exchange for inquiries?
You can contact them via phone at +1 844-237-7466 or email at social@primowater.com.
What nearby places can I visit when I come to Primo Water Refill & Exchange?
Nearby places include Western Beef Supermarket for grocery shopping, Baskin-Robbins for ice cream and baked goods, and Dunkin' for coffee and donuts, providing great options before or after your visit.
Are there convenient services near Primo Water Refill & Exchange for additional errands?
Yes, nearby you can find Family Dollar for discount shopping, Clean & Bright Laundromat for laundry needs, and Coinstar for banking services, making it convenient to combine errands.
Is there any recreational place near Primo Water Refill & Exchange to visit with family?
Basil Behagen Playground is a nearby amusement park and playground where families can enjoy outdoor activities after visiting Primo Water Refill & Exchange.
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