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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2549 Jerome Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.5
443 reviews
5 stars
34
4 stars
12
3 stars
10
2 stars
14
1 star
373
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and unprofessional.
Delivery Issues
Many customers reported frequent problems with package deliveries, including missed deliveries, packages marked as 'attempted' when no attempt was made, and lost packages.
Long Wait Times
Customers consistently complained about long wait times at the post office, often citing insufficient staff to handle the volume of customers.
Facility Conditions
The post office was described as dirty and poorly maintained, with some customers noting unpleasant odors and a lack of basic supplies.
Employee Attitudes
Several reviews mentioned negative attitudes from employees, with some customers feeling disrespected or treated poorly during their visits.
- JRJason roughbackOct 25, 20251.0Slow workers idk why I paid for priority mail it comes at the same time as ground trash
- VFVictor FreireOct 10, 20251.0No good
- CRcarolina RodriguezOct 2, 20251.0This is the SECOND TIME that I am supposed to be receiving a CHECK through this office, and never arrives to my mail box. The first one, I waited a whole week after they sent me the pic through INFORM DELIVERY. Never arrived!! I complained and I was told that it was LOST IN TRANSIT. Now that everyone is receiving the inflation check, mine is AGAIN not on my mailbox, but according to informed delivery, it was supposed to be there YESTERDAY. SOMEONE IS STEALING CHECKS FROM THIS OFFICE!!! NO ONE EVER HELPS!! There's should be and investigation, because all my bills arrives fine, but never the checks!! SOMEONE IS STEALING THE CHECKS AND Y'ALL NEED TO INVESTIGATE.
- JMJahayra MuñozSep 30, 20251.0I wish I could give it zero stars. On 2 different occasions, I have had international packages sit at the post office for over 30 days before they were even transported to the next location/post office. I paid for one box over $200 and it took almost 2 months for it to even move from this location (as I was tracking the package). Its like they put the box down forgot about it and found it 2 months later and then shipped. The workers are unprofessional, and with the worst attitudes! And the lines ooh the lines -you can wait anywhere from 10 min to over an hr to mail out a package. And the state of the Post Office is disgusting, dirty and smells like dead rats. There is never any boxes or slips to ships items. I have filed multiple complaints about this location and zero response. Enter at your own risk.
- ACAngel CaballeroSep 20, 20251.0DAMN i wish this wasn't my post office, HORRIBLE delivery services, never finding out a way to get into your building to give you your damn package, always just leaving a note then they dip. it's always "i wish i could give zero stars" but how do i give NEGATIVE stars bro? y'all done planned a delivery date for the day Y'ALL WAS CLOSING EARLY BRUH, how do you just "MISS" my house?!?! y'all just be hiring anybody i swear
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2549 Jerome Ave offer?
They offer mail sending, package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday to Friday from 9:00 AM to 6:00 PM, Saturday 9:00 AM to 4:00 PM, and closed on Sunday.
How can I get a PO Box at this Post Office?
You can apply online or in person by bringing two valid IDs and a completed application; online reservations are available at the USPS website.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes; confirm specific hours with this Post Office as they may vary.
Where can I find nearby public transit to reach the USPS at 2549 Jerome Ave?
Jerome Avenue Station Bronx Post Office, which includes a train station and gas station, is nearby and can assist you in reaching the USPS location.
What local places can I visit before or after my trip to this Post Office?
You can visit St. James Park or enjoy a coffee at nearby Dunkin' for a relaxing break alongside your postal visit.
Are there any educational or cultural spots near the USPS on Jerome Ave?
Yes, Monroe University and The New York Public Library are nearby and offer educational and cultural experiences to explore.
How can I find out about USPS job openings at this location?
USPS is hiring, and you can view top job openings via their careers webpage linked in their featured message.