United States Postal Service

1.6
386 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1687 Gleason Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1687 Gleason Ave, Bronx, NY
10472, United States

Hours

Reviews

1.6
386 reviews
5 stars
34
4 stars
15
3 stars
15
2 stars
12
1 star
310

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several specific complaints about individual employees.

Delivery Issues

Numerous reviews highlighted problems with package delivery, including lost mail, packages marked as delivered but not received, and poor handling of delivery attempts.

Long Wait Times

Customers frequently mentioned long lines and slow service, often citing understaffing as a major issue.

Mixed Experiences

While many reviews were negative, some customers praised specific employees for their helpfulness and professionalism, indicating inconsistency in service quality.
  • CC
    Celines Cristina
    4 days ago
    1.0
    FIRE THE DELIVERY GUY HE DIDNT EVEN TRY TO DELIVER I WATCHED HIM ON MY WINDOW AND HE JUST STOPPED AND LEFT. Terrible
  • JR
    Junno Rivera
    Nov 11, 2025
    1.0
    Very unprofessional, disorganized
  • ES
    Elvin Soto
    Sep 22, 2025
    3.0
    Need better customer service
  • MI
    MR. ICE
    Aug 31, 2025
    3.0
    They need more clerks at the windows to move the customer's line.... 20-25 minutes standing on line is way too long....
  • AQ
    Angel Quiles
    Jan 15, 2021
    1.0
    Siempre hay mala organización

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.