Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2024 Jerome Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Long Wait Times
Customers consistently reported excessively long wait times, often exceeding an hour, due to insufficient staffing.
Understaffing
The post office is frequently criticized for being understaffed, with only a couple of windows open during peak hours.
Facility Conditions
The post office is described as dirty and poorly maintained, contributing to an overall unpleasant atmosphere.
Delivery Issues
Many customers experienced problems with package deliveries, including misdeliveries and packages marked as delivered but not received.
GC
Gaye Camara
5 days ago
2.0
U can spend 1hr on the line that’s crazy!!! Y’all need ton find a better solution so your employees could move faster
CM
Corsica Mack
Nov 15, 2025
1.0
Horrible mail ppl
LS
lourdes silvestre
Nov 5, 2025
1.0
Worst post office you can ever go to I hate here the line is always long they never have enough employees this is crazy I hate when they drop off my packages here
ME
Michi E
Nov 5, 2025
1.0
Not open and its pass 9. This post office is bad services
LM
Luis Marte
Oct 13, 2025
1.0
This is by far the worst post office I have ever been to. The employees are extremely rude, and they act like customers are a bother to them. The line is always long, and it moves painfully slow because the workers spend more time talking to each other than helping people.
They have six service windows, but usually only one or two are open, even when the place is full of people waiting. It’s been like this for years, and nothing ever improves.
It’s honestly a disaster. If you can avoid this location, do yourself a favor and go somewhere else.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2024 Jerome Ave?
You can send mail, ship packages, get money orders, rent Post Office™ boxes, receive passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many locations also provide passport photo services. You should complete and print your application before applying.
Do I need an appointment for passport services at this location?
Most Passport services require scheduling an appointment via the online scheduler; however, limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday through Friday, it is open from 9:00 AM to 5:00 PM; Saturdays from 9:00 AM to 2:00 PM; and it is closed on Sundays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online securely at the USPS website, then complete the setup in person.
Is 24/7 access available to PO Boxes here?
Many USPS Post Offices offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this location for specific access times.
Where is the nearest subway station to the United States Postal Service at 2024 Jerome Ave?
The MTA Subway - Burnside Ave station (4 train) is nearby, providing convenient public transit access to the Post Office.
Are there any nearby locations where I can grab a meal before or after my visit?
Yes, nearby food options include Jobito Bronx for Spanish cuisine, Burger King for fast food, Taco Bell for Mexican fare, and Diego's Pizza for Italian-style pizza.
Can customers combine their visit to the Post Office with shopping?
Yes, nearby shopping includes Jean Star clothing store and Simple Mobile for mobile phones, allowing convenient errands in one trip.
What other financial services are available near this Post Office?
Nearby financial services include The Check Cashing Place, CFSC Checks Cashed Burnside, Western Union for money transfers, and USALLIANCE Financial credit union.