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United States Postal Service

1.9
(142 reviews)

Business Details

1525 E Gun Hill Rd, Bronx, NY
10469, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1525 E Gun Hill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1525 E Gun Hill Rd, Bronx, NY
10469, United States

Hours

Reviews

1.9
142 reviews
5 stars
23
4 stars
7
3 stars
3
2 stars
2
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and respect.

Delivery Issues

A significant number of customers reported problems with lost packages, incorrect deliveries, and delays in mail service.

Staffing Problems

Many reviews mentioned understaffing leading to long wait times and slow service, with some customers noting that only one employee was available during busy periods.

Facility Conditions

The post office was described as rundown and unclean, contributing to a negative customer experience.
  • JL
    JPS FASHIONS LLC
    6 days ago
    1.0
    Lazy disrespectful employees supervisors are even worst.
  • AB
    ama brown
    Feb 4, 2026
    1.0
    Associates are rude
  • JT
    Julio Ivan Torres
    Oct 30, 2025
    1.0
    Mail sometimes is not delivered for 3-4 days. I think they need people who likes to work
  • SS
    Sonny Smart
    Sep 28, 2025
    4.0
    The representative was very helpful and Professional knowledgeable in the service that was provided
  • LT
    Life of trell
    Jan 11, 2021
    1.0
    Very rude when answering the phone then left on hold for 45 minutes

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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