United States Postal Service

1.9
140 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1525 E Gun Hill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1525 E Gun Hill Rd, Bronx, NY
10469, United States

Hours

Reviews

1.9
140 reviews
5 stars
23
4 stars
6
3 stars
3
2 stars
3
1 star
105

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported lost packages, incorrect deliveries, and delays in mail service.

Customer Service

Many reviews highlighted rude and unhelpful staff, with complaints about poor communication and lack of professionalism.

Staffing Problems

Customers noted that the location is often understaffed, leading to long wait times and slow service.

Facility Conditions

The post office was described as disorganized and rundown, contributing to a negative customer experience.

Mixed Experiences

While many customers had negative experiences, a few noted helpful staff members and satisfactory service.
  • JT
    Julio Ivan Torres
    Oct 30, 2025
    1.0
    Mail sometimes is not delivered for 3-4 days. I think they need people who likes to work
  • SS
    Sonny Smart
    Sep 28, 2025
    4.0
    The representative was very helpful and Professional knowledgeable in the service that was provided
  • NL
    no laifu
    Aug 7, 2025
    1.0
    Worst place to get your needs done. They lost the mail I left in the all other mail section and now I'm scared that I'm going to lose the other mails I'm going to have to send
  • RJ
    Radar Jay
    Jul 11, 2025
    1.0
    The slowest service ever!!!!! At times there is only one employee at the window and her coworkers never help her. The people are rude!!!
  • JM
    Junyell Matos
    Apr 28, 2017
    1.0
    Poor services they never know we is Your packages

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.