United States Postal Service

1.7
347 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1950 Lafayette Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1950 Lafayette Ave, Bronx, NY
10473, United States

Hours

Reviews

1.7
347 reviews
5 stars
39
4 stars
14
3 stars
12
2 stars
11
1 star
271

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unprofessional.

Long Wait Times

Many customers reported consistently long wait times and inadequate staffing, leading to frustration during visits.

Passport Services

Several reviews specifically criticized the passport appointment process, citing cancellations, lack of communication, and unhelpful staff.

Package Delivery Issues

Customers frequently complained about packages being lost, not delivered, or mismanaged, contributing to a lack of trust in the service.

Cleanliness and Organization

The post office was described as dirty and disorganized, with calls for better management and infrastructure improvements.
  • LF
    Luis Few
    2 days ago
    1.0
    This is the slowest post office on the planet...why do they have 1 teller almost always. And the tellers have bad attitudes. I dread going there
  • HP
    Honesty is the best policy
    Dec 29, 2025
    5.0
    Never had an issue with this post office.
  • QM
    Qiming Mao
    Dec 26, 2025
    1.0
    Don’t come here take your passport they will cancel your appointment
  • DH
    Dr Jose Hidalgo
    Dec 2, 2025
    1.0
    Disrespectful of people’s time. You get an 12PM appointment, arrived 5 mins before, yet the representative starts lunch at 12:15 PM disregarding your appointment!!!
  • AO
    Antonio Otero
    Dec 2, 2025
    4.0
    Don’t put any packages into the dropped box. They might go un-scan for up to 3 days before they are scan somewhere in NJ. Make sure you get the package scan other wise your package was never there to begin with.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.