United States Postal Service

1.6
525 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1449 West Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1449 West Ave, Bronx, NY
10462, United States

Hours

Reviews

1.6
525 reviews
5 stars
49
4 stars
16
3 stars
16
2 stars
20
1 star
424

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with some expressing frustration over long wait times and lack of assistance.

Delivery Issues

Numerous complaints about packages being marked as delivered without actual delivery attempts, leading to frustration and lost items.

Staffing Problems

Frequent mentions of understaffing, resulting in long lines and slow service, with only a few clerks available during peak hours.

Mixed Experiences

While some customers praised individual employees for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction with the service.

Facility Conditions

Comments about the post office being dirty and in need of maintenance, contributing to a negative customer experience.
  • JS
    Juan “Jay” Seda
    1 day ago
    1.0
    There's a woman there so lazy. You get there with a tracking number on hand and she wants to to still write it down on her piece of paper instead of just entering the numbers you have.. PURE LAZINESS. I think if she could let you get your own package back there ,she probably would 🫤
  • MV
    Mike Vota
    Nov 9, 2025
    1.0
    The absolute worst post office 🏤. They screw up my 📦 twice and won't take any responsibility. Should be ashamed of themselves
  • AH
    A. H
    Sep 22, 2025
    1.0
    I believe this is the local post office that delivers my mail and for the second time I have received my envelopes clearly torn opened, which is a federal crime.
  • ED
    Eileen Dom
    Sep 6, 2025
    2.0
    Has to be the worst post office in NYC. The mail carriers claim they tried to deliver a package. Then the staff isnt helpful in addition to extremely slow. Can’t wait to be moving far away soon.
  • RA
    Rich Ariz
    Aug 26, 2025
    1.0
    I came here to pick up a missed package for the first time in a while. In the past, I would use the window on the far left side without any issues, so I assumed that was still the line since i seen people were waiting there. After standing for about 15 minutes, when its my turn the worker comes telling me “one line only,” pointing to the middle of a long line that reached the exit... At this point, I just decided to leave and come back another day. Not one notice or sign inside that shows which line is it to pick up your package. Also this place is still dirty and dingy, but its the bronx so its expected.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.