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United States Postal Service

1.6
(536 reviews)

Business Details

1449 West Ave, Bronx, NY
10462, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1449 West Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1449 West Ave, Bronx, NY
10462, United States

Hours

Reviews

1.6
536 reviews
5 stars
50
4 stars
16
3 stars
16
2 stars
21
1 star
433

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and unhelpful.

Long Wait Times

Many customers reported excessively long wait times, often due to understaffing and slow service at the windows.

Delivery Issues

Frequent complaints about packages being marked as delivered without actual delivery, along with issues of lost or stolen mail.

Staffing Problems

Consistent mentions of insufficient staff leading to long lines and inadequate service.

Mixed Experiences

While many reviews were negative, a few customers noted positive interactions with specific employees who provided helpful service.
  • JM
    Jun Martinez
    1 day ago
    1.0
    They need to fix customer service also put more people in the windows there only 2 people and they take they time
  • AT
    Andy Trimi
    5 days ago
    1.0
    Good luck waiting 40+ minutes in line
  • SM
    Srdjan Mihajlovic
    Feb 18, 2026
    1.0
    Unless you have a few hours to spare on line, don't go there. I came, saw 7 people in front of me. 45 minutes later, still 4 people in front. I went back to work.
  • BB
    Bernadette
    Jan 27, 2026
    2.0
    The carrier puts my books in the mailbox and I can not take it! I went to the post office on Friday was told that the book was going to be taken it, and by yesterday it was still there.
  • JN
    Jill Notice
    Jan 24, 2026
    1.0
    I don’t know why I wasted my time come here when I had already sawed all these negative reviews just to witness myself.literally 2 person in the line waiting and they couldn’t do my passport because I didn’t had appointment because of my tough work schedule it’s early in the morning come one this not a favor, I had my photos already and formed filled out like how long does it take to package and review it? This location should be out of business if everyone having the same problem ya’ll are lazy ! And inconsiderate.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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