United States Postal Service

1.6
531 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1449 West Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1449 West Ave, Bronx, NY
10462, United States

Hours

Reviews

1.6
531 reviews
5 stars
50
4 stars
16
3 stars
16
2 stars
20
1 star
429

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of employees being dismissive or disrespectful.

Delivery Issues

Numerous complaints about packages being marked as delivered without actual delivery attempts, leading to frustration among customers.

Long Wait Times

Customers frequently mentioned long lines and slow service, often citing understaffing as a major issue.

Mixed Experiences

While many reviews were negative, a few customers highlighted positive interactions with specific employees who provided helpful service.
  • IO
    Ismael Oseguera
    Dec 17, 2025
    1.0
    I have had the worst week ever because of usps 😭 yesterday I was told to come early morning today for my passport and they canceled again with or without appointments
  • TC
    tasnim chowdhury
    Dec 13, 2025
    1.0
    I'm Only giving review because of a Bengali emplyee who was on passport application counter.. Her behaviour was so bad. I went there for my daughters passport application and Didn't bring the form. She shouted on me that i must bring the form ds11 filling Out, they Don't have that form. She could tell me nicely but her behaviour was very disappointing.
  • MO
    Mina Owusu
    Nov 29, 2025
    1.0
    Very bad service will never do there job never bring package up to the customers
  • RV
    Ralph Vasquez
    Nov 24, 2025
    1.0
    This post office is the worst. They never open on time.Here I am waiting on line and it's 915 am they open at 9.
  • JS
    Juan “Jay” Seda
    Nov 23, 2025
    1.0
    There's a woman there so lazy. You get there with a tracking number on hand and she wants to to still write it down on her piece of paper instead of just entering the numbers you have.. PURE LAZINESS. I think if she could let you get your own package back there ,she probably would 🫤

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.