United States Postal Service

2.0
260 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1315 Inwood Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1315 Inwood Ave, Bronx, NY
10452, United States

Hours

Reviews

2.0
260 reviews
5 stars
41
4 stars
20
3 stars
15
2 stars
16
1 star
168

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted unprofessional and rude behavior from staff, with many customers feeling disrespected and ignored.

Delivery Issues

A significant number of customers reported problems with package deliveries, including claims of attempted deliveries that never occurred and packages being left in unsecured locations.

Long Wait Times

Many customers expressed frustration over long wait times at the post office, often citing only one or two employees working during busy hours.

Management Concerns

Several reviews mentioned a lack of effective management and supervision, leading to poor service and unresolved issues.

Mixed Experiences

While many reviews were negative, a few customers reported positive interactions with specific staff members, indicating some variability in service quality.
  • FA
    For Riel (Ayofree)
    2 days ago
    1.0
    Too much attitude honestly , it makes the dmv look professional. They also do not deliver any packages at all, no knocking no ringing no attempt. Why sell and accept boxes if you wont deliver??? Apparently policy is if it doesnt fit in your mailbox, it wont be delivered
  • IG
    Israel Galarza
    Nov 17, 2025
    1.0
    Absolutely the worst post office ever. No professionalism once or ever. Very Rude and disrespectful is customer service. This post office shouldn't exist that how horrible it is. They treat people like dirt.
  • LP
    L P
    Oct 27, 2025
    1.0
    I see why it has the rating it has, it honestly should be lower. Staff needs someone to come in and retrain. Some sort of supervisor, something. The workers are extremely unprofessional. Who runs this location? It needs to be reported. It's honestly ridiculous.
  • DM
    denise maynard
    Oct 5, 2025
    1.0
    How they say the delivered and leave a notice @12:26 when I was standing outside my building…when to get in my building they always ring my bell..lies…unless they are invincible no one came…they so lie
  • AD
    Auto Detail
    Sep 12, 2025
    1.0
    They need an immediate supervisor or someone from higher corporate to straighten this place out, they do not take action, rather leave ppl standing in line for too long and they need to have their attitudes addressed. unprofessional atmosphere. Never can find packages.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.