Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1315 Inwood Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
282 reviews
5 stars
41
4 stars
21
3 stars
15
2 stars
17
1 star
188
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.
Delivery Issues
A significant number of customers reported problems with package deliveries, including claims of attempted deliveries that did not occur and packages being lost.
Long Wait Times
Many customers expressed frustration over excessively long wait times, often waiting over an hour to be served.
Inconsistent Experiences
While many reviews were negative, a few customers reported positive experiences with specific staff members, indicating inconsistency in service quality.
JT
Jessica Torres
1 day ago
1.0
If I could give negative 10 stars I would this place is a mess. The wait for 1 package is over an hour. Absolutely ridiculous. Employees are rude and miserable.
JM
Janielle Mullins
Feb 21, 2026
2.0
You have to be patient and not let the attitudes of the workers get to you. It's not worth it Albeit we go there for service and you want the person handling your Mail/Packages/Info to be courteous and kind. That is not always the case here Especially the Older lady at the Last Window to the Left with the long nails Ignore her and the attitude your only there temporary She still have to be there and the next person will do what you did not. It's not worth carrying other people's misery and energy. Overall if you know what you doing and want as soon as your at the window it will go fast for you. Good Luck.
HC
Hiroshima Carter
Feb 18, 2026
1.0
My package is showing at the “Post Office” , not only the are delivery option is not available because once a “Mail Man” takes it back to the Post Office he will never attempt to re-deliver it , I’ve coming down to the Post Office since 02/14/2026 making a line for 3 Hours , and while waiting I got sick and had to leave . I came back 02/17/2026 at 8:30 AM not only waiting outside in the cold after 2 hours waiting the only Clerk looking for packages “Russell” stated who couldn’t find it , he asked for my address name and phone number and told me he would call me back never did. I came back again the same day in the afternoon and a young woman covering him told me he was at “Lunch” again left without my package.
I came back today 02/18/2026 made the line for 2 hours another Clerk told me “Russell” was off and again the Clerk today couldn’t find my package. The manager an older black lady with a very nasty attitude said she couldn’t do anything what did she wanted me to do? and that they were short in staff yet she refused to help the “Clerk” or send anyone to help him, so he is all by himself in a “Sea” of packages , he asked me to come again tomorrow like if I don’t a job an other responsibility someone needs to be held accountable for the situation happening in this location , people here are been treated inhumanely ,they attitude towards Customers is very unprofessional ,hostile and just very bad!”Clerk”said if we didn’t shut up he will close the window. Is also none workers hate the manager and therefore they are not coming to work or just refuse to do overtime .I think is time to contact the NEWS 12 team and expose this manager and the office.
MC
Maruchi De La Cruz
Feb 9, 2026
1.0
I’ve been there twice and the first time the lady was very rude and no costumer service skills whatsoever, the second time a very nice gentleman helped me but at this location my package always get lost , this is the 3rd time they loose my parcel it’s been 12 business days already and they haven’t find my package. The post office needs to uplift they’re service.
RF
ray figueroa
Feb 7, 2026
1.0
I understand that the package was not delivered due to snow-related issues; however, this location seems to lack proper package tracking procedures. I spent over three hours in line only to be informed that my package could not be located. My phone number was collected, and I was told I would receive a callback if the package was found. I returned on a second day to be told no one took my number and was advised to wait in line again, without any certainty that my package would be recovered. Additionally, the staff member at the window appeared to have little concern for the situation. In Addition, there has been a few buildings which had fires in the community and those people are waiting online for hours to get their mail. The amount of senior waiting is also a big concern.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1315 Inwood Ave?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Do I need an appointment to use passport services at this Post Office?
Most passport services require an appointment which can be scheduled online. Limited walk-in hours are available at select locations.
Can I get a passport photo taken at this location?
Yes, but first-time passport applicants need to make an appointment for photo services using the online scheduler.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo is $15 at USPS locations.
Can I rent a PO Box at this Post Office, and how do I do it?
Yes, you can search and reserve PO Boxes online or apply in person by bringing two valid forms of ID and a completed application.
Are PO Box lobby hours at this location accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary by location, so check with your local Post Office for specific hours.
What are the operating hours of the United States Postal Service at 1315 Inwood Ave?
Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Which nearby places might be useful for someone visiting the Post Office at 1315 Inwood Ave?
Nearby places include USPS Collection Point for additional postal services, Laura Food Express for quick meals, and Bronx Academy of Promise Charter School if visiting families need educational options.
How can nearby automotive services assist customers visiting the Post Office?
Nearby businesses like General Baitoa, Miguel Auto Parts, and Victor's Auto Mechanic offer auto parts, repairs, and services, useful if you need vehicle maintenance before or after your postal visit.
Are there nearby transportation services that help customers reach the United States Postal Service at 1315 Inwood Ave?
Yes, Gerardo’s Bus Lines and Gerardo's Transportation provide taxi and freight services that can assist customers in accessing the Post Office conveniently.
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